Jobs at LegalZoom

Lead visual direction and hands-on execution across LegalZoom’s brand, marketing, advertising, web, editorial, and digital experiences. Develop visual systems, templates, and design patterns; collaborate with marketing, product, content, engineering, and agencies; and translate business goals into customer-centered designs. Champion craft through critiques and mentorship, present work to stakeholders, manage complex initiatives from concept through launch, and integrate AI-powered creative workflows and emerging digital design practices.

Own forecasting, performance management, financial modeling, variance analysis, annual operating plans, and long-range planning. Partner with Finance teams and senior leaders to identify business drivers, risks, and opportunities, then communicate actionable financial insights to the CFO and leadership. Improve financial processes through automation, AI, and emerging tools while supporting strategic analytical projects.

Own and grow a book of small-business clients through consultative discovery, solution design, acquisition, retention, and cross-selling. Advise owners on business formation, compliance, workforce, contracts, tax, bookkeeping, licensing, and expansion. Run a pilot, convert learnings into a scalable playbook, and help build and lead the future Business Manager team while meeting revenue, attach-rate, and retention goals.

Leads end-to-end market research initiatives, including study design, surveys, field management, analysis, and presentations. Conducts customer journey, persona, competitive intelligence, and brand health research to inform product and marketing strategy. Manages research vendors, budgets, timelines, data platforms, and cross-functional stakeholder relationships. Develops AI-enabled research workflows to scale insights, automate processes, and improve marketing impact.

Leads end-to-end sales operations projects, including process mapping, workflow design, analytics, CRM audits, reporting, and operational readiness. Analyzes sales and contact center data to identify performance gaps, develops SOPs and measurement frameworks, translates business needs into technical requirements, and facilitates cross-functional alignment across sales and customer experience teams. The role is onsite in Reno, Nevada, with occasional travel.

Owns onsite training and enablement for LegalZoom’s Reno hub. Designs and facilitates new-hire, ongoing, and upskilling programs; develops instructional content and performance-support resources; analyzes QA, operational, and learner data; and partners with cross-functional teams to improve adoption, conversion, quality, and time-to-proficiency. The role also uses AI and modern enablement technologies to improve learning effectiveness and frontline performance.

Guide entrepreneurs through business formation services, consult on incorporation, credit development, and asset protection, and manage the full sales cycle from lead contact through closing. Responsibilities include handling inbound and outbound leads, conducting consultations, maintaining CRM records, following up with prospects, collecting payments, supporting clients after initial contact, and meeting sales and activity targets while delivering a consultative customer experience.

Sources and recruits candidates across various functions, managing full-cycle hiring for exempt, technical, and management roles. Conducts screening and interviews, coordinates hiring processes, maintains recruiting metrics, and ensures timely communication with candidates and hiring managers. Partners strategically with business leaders and HR, ensures compliance with employment regulations, provides market intelligence, and delivers an exceptional candidate experience.

Leads the evolution of LegalZoom’s marketing web design system, from foundations and design tokens through production components. Designs intuitive, accessible, conversion-focused web experiences; prototypes and ships improvements using Figma, AI-assisted coding tools, and a component-based CMS. Partners with cross-functional teams, refactors legacy experiences, documents standards, and helps establish AI- and code-first workflows that support both designers and AI agents.

Provide trademark consultations to small business clients, conduct clearance searches and risk analyses, advise on registrability, file high-volume USPTO applications, respond to Office actions, and assist senior attorneys. The role requires responsible use of AI-enabled tools, strong client communication, practical legal judgment, and the ability to manage deadlines in a fast-paced environment.

Leads the Reno sales organization across inbound, outbound, renewal, upsell, and consultative sales channels. Owns revenue targets, forecasting, pipeline health, staffing, KPIs, incentive execution, compliance, and customer experience. Manages frontline sales leaders and representatives, develops talent, drives coaching and performance management, partners cross-functionally with Finance, RevOps, Marketing, Product, Legal, and HR, and leads integration and continuous-improvement initiatives.

Leads the Reno-based sales organization across inbound, outbound, renewal, upsell, and consultative sales motions. Owns revenue performance, forecasting, staffing, pipeline health, sales strategy, compliance, and KPI management. Develops frontline leaders and sales representatives, drives coaching and talent retention, partners cross-functionally on operations and compensation, and leads integration and change-management initiatives. The role is onsite and may require occasional travel.

Owns LegalZoom’s programmatic performance marketing strategy, campaign execution, optimization, measurement, and executive reporting. Manages Display, Video, CTV, Native, and Audio campaigns across Google Ads, The Trade Desk, agencies, and direct partnerships. Develops channel roadmaps, testing programs, attribution and incrementality strategies, and cross-functional initiatives. Uses advanced analytics, AI tools, automation, and martech integrations to improve campaign performance and operational efficiency.

Architects, builds, and scales data pipelines, ETL processes, data models, and platforms using dbt, Snowflake, Airflow, and Fivetran. Leads data engineering best practices including CI/CD, data quality, governance, and observability. Collaborates with Data Science, Engineering, Product, and business stakeholders; mentors engineers and data scientists; contributes to architecture and technical decisions; and participates in on-call support.

Guide new online buyers through business formation and growth, consult on legal packages and long-term solutions, build client relationships, identify growth opportunities, analyze customer feedback, and deliver exceptional service. The role requires phone-sales experience, strong relationship-building skills, goal orientation, adaptability, and basic technical proficiency. This is an onsite position in Reno, Nevada.

Create and edit high-quality video content for advertising, social media, product marketing, employer brand, customer storytelling, internal communications, and product demos. Own execution from filming through post-production, including editing, motion graphics, color correction, audio finishing, versioning, and delivery. Use AI tools to improve creative workflows, asset management, captioning, repurposing, and automation while supporting in-person and remote productions.

Manage inbound calls from warm leads, advise prospective business owners on LegalZoom services, build customer relationships, track sales activity in a CRM, and meet performance goals. The role includes comprehensive training, relationship-based selling, and uncapped commission opportunities.

Prepare quarterly and annual ASC 740 tax provisions, corporate tax compliance schedules, consolidated federal and multi-state returns, estimated tax calculations, apportionment schedules, and tax research. Support audits, notices, ad hoc tax projects, and process automation initiatives using AI. Collaborate with external tax advisors and Finance while managing competing deadlines.

Supports US Accounting and Consolidation through general ledger transactions, reconciliations, journal entries, variance analysis, monthly close activities, SOX documentation, audit requests, and Oracle reporting. The role also helps establish an accounting shared-services function in Bengaluru and requires collaboration with US Finance and Accounting teams.

Lead People Operations and office administration for LegalZoom’s Bengaluru site. Manage employee lifecycle processes, talent-cycle administration, compliance, POSH governance, employee relations intake, manager coaching, vendor and facilities coordination, and workplace events. Partner with centralized People teams and site leadership to support employee experience, communications, and organizational change. Redesign HR and office workflows using AI and technology to improve efficiency, accuracy, and operational rigor.