Principal Visual Designer

Posted Yesterday
Be an Early Applicant
3 Locations
In-Office
171K-190K Annually
Expert/Leader
eCommerce • Legal Tech
The Role
Lead visual direction and hands-on execution across LegalZoom’s brand, marketing, advertising, web, editorial, and digital experiences. Develop visual systems, templates, and design patterns; collaborate with marketing, product, content, engineering, and agencies; and translate business goals into customer-centered designs. Champion craft through critiques and mentorship, present work to stakeholders, manage complex initiatives from concept through launch, and integrate AI-powered creative workflows and emerging digital design practices.
Summary Generated by Built In

​​About LegalZoom

LegalZoom is on a mission to help people navigate the legal system with confidence and clarity. As a leader in online legal services for over 25 years, we combine technology, attorney-led solutions, and expertise to protect the aspirations, lives, and legacies of millions of customers. If you’re ready to contribute to a collaborative, diverse, and distributed group of creative thinkers and problem-solvers, we can’t wait to meet you.

Human-in-the-Loop

At LegalZoom, we operate with a human-in-the-loop model, where AI enhances—rather than replaces—human judgment. We believe the strongest outcomes for our customers come from thoughtfully integrating human expertise with AI capabilities to improve accuracy, safety, and decision-making.

 

To align with our AI-integrated operating model, our interview process will assess AI fluency, curiosity, and measurable/impactful workflow integration.


Overview

LegalZoom’s Brand & Creative team is looking for a craft-obsessed Principal Visual Designer to shape how our brand comes to life across experiences. As a senior individual contributor, you'll define and elevate the visual expression of the LegalZoom brand. You'll set the standard for visual craft by creating thoughtful, distinctive, customer-centered work and influencing creative direction across the organization, ensuring every touchpoint reflects a cohesive, high-quality design language.

 

You'll partner across Brand, Marketing, Product, Content, and Engineering to translate business strategy into compelling visual experiences that strengthen our brand and deepen customer trust. Whether designing high-impact web experiences, evolving our visual systems, or setting creative direction for major initiatives, you'll raise the quality of everything we create.

 

This is a highly hands-on role for someone who thrives in the work while influencing through craft, collaboration, and vision rather than people management.

You Will

  • Lead the visual direction and execution of high-impact design initiatives across LegalZoom's marketing ecosystem, including brand identity systems, creative execution across integrated marketing campaigns, advertising, web, presentations, editorial design, and a broad range of marketing and graphic design assets.

  • Design best-in-class marketing web experiences that balance storytelling, usability, accessibility, and business performance.

  • Evolve and expand LegalZoom's visual language, ensuring consistency while pushing the brand forward in meaningful ways.

  • Establish scalable visual systems, templates, and patterns that improve quality and efficiency across teams.

  • Partner closely with Brand, Growth Marketing, Product Marketing, Product Design, Content Design, Engineering, and external agencies to bring integrated experiences to life.

  • Translate business goals, customer insights, and brand strategy into thoughtful visual solutions that resonate with our audiences.

  • Champion exceptional craft through design critiques, mentorship, and thoughtful feedback, helping raise the quality of design across the organization.

  • Implement emerging technologies, AI-powered creative workflows, and evolving digital design trends to continually improve how we work and what we create.

  • Present work confidently to cross-functional leaders, clearly communicating design rationale and influencing decisions through strong visual storytelling.

  • Take ownership of complex, ambiguous design challenges from concept through launch while maintaining an exceptional level of craft and attention to detail.


You Have

  • 8-10+ years of experience creating exceptional visual design work for digital products, consumer brands, or technology companies.

  • An outstanding portfolio demonstrating excellence across marketing websites, brand design, visual systems, digital campaigns, and customer experiences.

  • Exceptional typography, composition, layout, color, and visual storytelling skills with meticulous attention to detail.

  • Deep expertise designing responsive web experiences and a strong understanding of modern web capabilities, accessibility, and performance considerations.

  • Fluency in Figma and modern collaborative design workflows.

  • Experience building and maintaining scalable design systems and visual frameworks.

  • Strong communication and presentation skills with the ability to influence stakeholders across disciplines and organizational levels.

  • A collaborative mindset and a proven ability to lead through influence rather than formal authority.

  • Curiosity, strong creative instincts, and a desire to continually push the quality of both the work and the team's creative standards.

 

The salary range for this role is $171,000-$190,000. Actual compensation offered will depend on several factors including but not limited to: geographic location, work experience, education, skill level, and/or other business and organizational needs. In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package. You will also receive a full range of medical, financial, and other benefits as seen below.

  Medical, Dental, Vision Insurance

  401k, With Matching Contributions

  Paid Time Off

  Health Savings Account (HSA)

  Flexible Spending Account (FSA)

  Short-Term/Long-Term Disability Insurance

  Plus other wellness benefits to include:

  Fertility

  Mental Health

  One Medical


Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment.  LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Additionally, LegalZoom is enrolled in the E-Verify program. For additional information on E-Verify, please visit Participation and Right to Work pages.


 


Skills Required

  • 8-10+ years of experience creating visual design work for digital products, consumer brands, or technology companies
  • Portfolio demonstrating excellence across marketing websites, brand design, visual systems, digital campaigns, and customer experiences
  • Exceptional typography, composition, layout, color, and visual storytelling skills
  • Deep expertise designing responsive web experiences
  • Understanding of modern web capabilities, accessibility, and performance considerations
  • Fluency in Figma and modern collaborative design workflows
  • Experience building and maintaining scalable design systems and visual frameworks
  • Strong communication and presentation skills with the ability to influence stakeholders across disciplines and organizational levels
  • Ability to lead through influence rather than formal authority
  • Curiosity and strong creative instincts

LegalZoom Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LegalZoom and has not been reviewed or approved by LegalZoom.

  • Healthcare Strength Health, dental, vision, life and disability coverage are complemented by mental health benefits, and health insurance options are often characterized as excellent. Wellness features like gym membership/reimbursement add to perceived healthcare value.
  • Leave & Time Off Breadth Paid time off is highlighted alongside paid holidays and maternity/paternity leave. The package is portrayed as generous and a standout component of working at the company.
  • Parental & Family Support Adoption assistance, fertility benefits, childcare benefits, and an onsite Mother’s Room are provided. These offerings reinforce support for family-building and caregiving needs.

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The Company
HQ: Mountain View, CA
1,000 Employees
Year Founded: 2001

What We Do

We are the leading online legal services company, transforming how millions of people navigate the legal system. By combining intuitive technology with access to experienced attorneys, we offer the tools and guidance people need to confidently manage all of life's legal needs.

Why Work With Us

We're a team of doers and problem solvers. We're a diverse group that insists on inclusion and thrives on feedback. We're a tech company that's in the business of providing clarity, making things simple, and creating innovative services so that legal and tax help are accessible to every business owner, creator, and every family. Join us?

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