Teams at LegalZoom

Conduct outbound calls and other approved outreach to prospective and existing customers. Build rapport, identify needs, explain LegalZoom services, recommend solutions, overcome objections, and guide customers through purchasing decisions. Document interactions, manage follow-ups, maintain an opportunity pipeline, meet sales and quality goals, follow compliance standards, and participate in training and coaching. This is a full-time, onsite contact-center sales role in Austin requiring extended computer and phone use.

Supports multi-channel marketing campaigns, physical events, webinars, sales enablement, affiliate communications, content creation, social media, and marketing operations. Uses generative AI and tools such as Canva to produce branded content and visual assets. Maintains calendars, coordinates vendors and creative requests, and gathers performance data from analytics and advertising platforms to support campaign reporting.

Files new businesses and EINs with the Secretary of State, coordinates client orders with internal teams, responds to annual report inquiries, maintains accurate CRM records, and communicates professionally across departments. The role requires meticulous attention to detail, strong organization, multitasking ability, and proficiency with Microsoft Office and CRM software. It is an onsite position in Reno, Nevada.