Jobs at Legal & General

Manage pension transfer-out cases from review through authorisation preparation. Responsibilities include checking requests and supporting documents, processing cases according to procedures and regulations, accurately recording information, identifying missing details, communicating with customers and colleagues, and supporting fair customer outcomes. Full training is provided, with emphasis on attention to detail, clear written communication, computer confidence, organisation, and responsible handling of customer information.

Creates clear, accessible customer communications for workplace savings across digital and offline channels. Responsibilities include copywriting, content lifecycle management, digital content strategy, email and direct mail support, stakeholder collaboration, compliance review, product communication, and championing customer-focused writing and accessibility.

Create clear, accessible customer communications across digital and offline channels, including emails, webpages, digital tools, customer journeys, and direct mail. Manage content lifecycles, collaborate with product, marketing, design, compliance, legal, and Advertising Standards teams, and translate complex financial information into useful, compliant communications. The role also develops content approaches, supports customer engagement, maintains accurate information, and promotes content best practices.

Handle high-volume inbound calls from workplace pension customers, explain products and options, provide accurate support, record information, resolve complaints, follow procedures, and collaborate with colleagues to deliver fair customer outcomes. The role also involves learning internal systems and processes and contributing feedback to improve the customer journey.

Leads a team responsible for tax, expense ledger, cost allocation, and balance sheet operations. Maintains financial controls, reviews tax submissions and reconciliations, oversees operational deliverables, and partners with Finance and Group Tax stakeholders. Drives process improvements, system and process changes, financial modeling, forecasting, expenditure reporting, and cross-charging activities while developing team capability and ensuring accurate, timely outcomes.

Lead the development and continuous improvement of control effectiveness methodologies, testing standards, quality assurance processes, and validation techniques. Conduct quality reviews, calibration exercises, sampling, reperformance, and constructive challenge across the Retail business. Provide coaching and technical guidance, promote consistent testing practices, identify improvement opportunities, and support governance, reporting, and escalation related to customer outcomes.

Lead the development and continuous improvement of control effectiveness methodologies, testing standards, quality assurance processes, and review frameworks across the Retail business. Conduct quality reviews, calibration exercises, sampling, validation, and reperformance testing; provide coaching and technical guidance; promote consistent assurance practices; and support governance, reporting, escalation, and continuous improvement aligned with regulatory expectations and customer outcomes.

Leads the development and continuous improvement of control effectiveness methodologies, testing standards, quality assurance processes, and review frameworks across the Retail business. Conducts quality reviews, calibration exercises, validation, sampling, and reperformance activities while providing guidance and training. Supports consistent, evidence-based testing, governance, reporting, escalation, and regulatory alignment.

Supports the management of global investment-grade credit and Buy & Maintain portfolios, including portfolio construction, derivative overlays, liquidity and collateral management. Collaborates with analysts, strategists, trading, implementation, and client teams on investment ideas, client transitions, reporting, and process improvements. The role also supports client meetings, training, and fair customer outcomes while applying fixed-income market, macroeconomic, ESG, and regulatory knowledge.

Manage end-to-end transitions for pension risk transfer transactions, developing scheme-specific plans, coordinating trustees, advisers, brokers, administrators, and internal teams. The role oversees timelines, risks, milestones, data and benefit verification, business development support, transition reporting, post-transition reviews, and capability development. Strong defined benefit pension, pension risk transfer, stakeholder management, and project delivery expertise are required.

Manage end-to-end transitions for pension risk transfer transactions, developing scheme-specific plans, coordinating trustees and advisers, overseeing milestones and risks, supporting business development, maintaining management information, and completing post-transition reviews. The role requires strong defined benefit pensions and pension risk transfer knowledge, project delivery skills, and the ability to influence senior stakeholders.

Manage end-to-end transitions for new Pension Risk Transfer transactions, developing scheme-specific plans, coordinating trustees, advisers, brokers, administrators, and internal teams, and tracking risks, milestones, data verification, and management information. Support business development activities, lead internal workstreams, complete post-transition reviews, and strengthen transition capabilities. The role requires DB pensions and PRT expertise, strong project delivery skills, and confident stakeholder communication.

Develop and improve reporting, analytics, dashboards, data models, and data products for a regulated retail controls office. Analyze governance, operational, customer, and risk data to identify trends, automate manual reporting, establish data controls, and improve management information. Serve as a technical specialist and stakeholder consultant, translating business needs into practical analytical solutions and clearly communicating insights to nontechnical audiences.

Supports information security governance, risk, and compliance across retirement and investment business areas. Advises stakeholders on security controls, monitors risks, assesses vulnerabilities, reviews configurations, evaluates third-party supplier security, supports due diligence, and contributes to penetration-test scoping and findings assessment using ISO 27001 and NIST frameworks.

Create and deliver clear, engaging presentations, webinars, benefit fair materials, and member communications about pensions and financial wellbeing. The role involves working with clients, client directors, and internal creative and content teams; coordinating logistics, timelines, and follow-up; simplifying complex information; and ensuring materials meet brand, Consumer Duty, and tone-of-voice standards. Regular UK travel is required for client and member events.

Supports third-party risk management across the supplier lifecycle, including supplier segmentation, risk assessments, due diligence, monitoring, remediation tracking, governance, reporting, and audit coordination. The role maintains supplier risk records, produces dashboards and management information, collaborates with Procurement, Risk, Supplier Management, business stakeholders and suppliers, and identifies improvements to processes, controls, systems and data.

Develop and execute asset-backed risk-sharing transactions involving mortgages, property, and fund-finance exposures. Build financial models assessing risk, return, capital, and regulatory considerations; design portfolio solutions; prepare governance materials; and collaborate with Asset Management, Treasury, Finance, Legal, Risk, Tax, and external partners. The role also involves originating, pitching, negotiating, and executing transactions while managing senior stakeholder relationships and supporting fair customer outcomes.

Leads the enterprise-wide third-party risk management framework, strategy, governance, outsourcing oversight, regulatory compliance, risk reporting, supplier incident response, and transformation agenda. Chairs governance forums, oversees risk appetite and control effectiveness, manages regulatory reviews and remediation, and leads a specialist TPRM team while engaging senior stakeholders, regulators, Procurement, Risk, and Compliance.

Coordinate and allocate work across the Onboarding Calculations team, balance workloads, monitor workflow queues, and help meet service levels and customer deadlines. Support consultants with queries, provide performance data for coaching and one-to-ones, collaborate with Team Managers, and track quality, productivity, and operational management information. This six-month fixed-term role offers leadership-focused experience in coaching, workload management, and operational delivery.

Manage delegated investment solutions for institutional clients, providing investment advice, designing portfolio strategies, conducting risk analysis, and supporting portfolio construction. The role involves assessing contractual and regulatory requirements, developing Python-based investment tools, communicating complex analysis, implementing client solutions, and producing bespoke reporting. Candidates should understand asset classes, derivatives, liability-driven investment, UK defined benefit pension schemes, and institutional investment objectives.