Teams at Legal & General

Manage pension transfer-out cases from review through authorisation preparation. Responsibilities include checking requests and supporting documents, processing cases according to procedures and regulations, accurately recording information, identifying missing details, communicating with customers and colleagues, and supporting fair customer outcomes. Full training is provided, with emphasis on attention to detail, clear written communication, computer confidence, organisation, and responsible handling of customer information.

Creates clear, accessible customer communications for workplace savings across digital and offline channels. Responsibilities include copywriting, content lifecycle management, digital content strategy, email and direct mail support, stakeholder collaboration, compliance review, product communication, and championing customer-focused writing and accessibility.

Create clear, accessible customer communications across digital and offline channels, including emails, webpages, digital tools, customer journeys, and direct mail. Manage content lifecycles, collaborate with product, marketing, design, compliance, legal, and Advertising Standards teams, and translate complex financial information into useful, compliant communications. The role also develops content approaches, supports customer engagement, maintains accurate information, and promotes content best practices.