Jobs at LeadVenture

Provides first-level technical support for customer software applications through phone, email, and chat. Manages support tickets, documents issues, troubleshoots Windows-related problems, escalates complex cases, identifies recurring trends, and educates customers on software products. Maintains case backlogs, support records, and service procedures while recommending process improvements and collaborating across departments.

Design, develop, test, deploy, and support scalable software applications across the full development lifecycle. Extract, transform, validate, and load data from external systems; maintain legacy code; debug distributed systems; integrate vendor APIs; and translate business requirements into technical solutions. Collaborate with global cross-functional teams, participate in architecture and design discussions, and serve as a technical expert for development projects and client meetings.

Administer global leave of absence and accommodation programs from intake through return-to-work. Guide employees and managers on eligibility, documentation, timelines, and job protections; manage sensitive cases; coordinate with HR, Legal, Payroll, Benefits, insurers, and third-party administrators; ensure compliance across multiple jurisdictions; lead ADA interactive processes; maintain records, policies, communications, metrics, and training; and improve workflows and systems.

Manage post-sale SaaS client accounts by building relationships, conducting reporting calls, supporting onboarding, resolving issues, promoting additional services, and driving retention and revenue growth. The role requires interpreting marketing performance data, providing strategic recommendations, maintaining account records, and coordinating with production teams to improve dealership website traffic, leads, and customer results.

Manage B2B SaaS customer accounts for dealership websites and digital marketing services. Responsibilities include client reporting, onboarding, retention, revenue growth, upselling, product training, performance monitoring, issue resolution, and proactive recommendations to increase traffic and leads.

Manage client relationships as the primary point of contact, provide consultative digital marketing solutions, and support client retention. Monitor campaign effectiveness, coordinate deliverables across departments, track projected revenue, and help clients implement marketing strategies. The role requires strong communication, presentation, relationship-building, organization, and digital advertising knowledge. This is a remote, work-from-home position with no expected travel.

Manages onboarding, relationships, account health, content approvals, reporting, training, and quarterly business reviews for assigned brands. Monitors brand and retailer KPIs, configures accounts, maintains playbooks, handles support requests, files technology tickets, submits billing reports, and collaborates with sales, technology, and leadership. The role is primarily in-office in Tampa with minimal local travel.

Generate qualified sales pipeline through strategic outbound prospecting by phone, email, LinkedIn, and other channels. Research territories, develop account strategies, identify decision-makers, personalize outreach, qualify opportunities, schedule discovery meetings, maintain CRM accuracy, and partner with Territory Managers. The role requires strong communication, organization, coachability, persistence, and comfort working toward performance goals in a fully onsite environment.

Manage B2B customer accounts for dealership websites and digital marketing services. Responsibilities include client reporting, onboarding, retention, revenue growth, upselling, product training, monitoring campaign and website performance, resolving customer concerns, and recommending ways to increase traffic and leads. The role requires strong communication, organization, technical aptitude, CRM familiarity, and proficiency with Microsoft Office and Google Apps.

Manage marketing automation offerings, configure campaign features, coordinate with account teams and clients, fulfill monthly marketing services, analyze campaign data, and develop tailored automation strategies. The role also supports program development, consults on best practices, and requires strong communication, organization, and collaboration across onsite, remote, or hybrid work environments.

Design and optimize client websites through UX/UI design, prototyping, A/B testing, and data-informed iteration. Consult with clients, translate business needs into user flows and high-fidelity mockups, present design decisions, incorporate feedback, and collaborate with project managers and front-end developers. Manage multiple projects while meeting deadlines and improving conversion rates and user experience.

Lead strategy, development, and optimization of a cross-platform inventory pricing product for dealership platforms. Own product vision, pricing recommendations, marketplace insights, backlog prioritization, platform integration, KPI definition, experimentation, and stakeholder alignment. Partner with data science, analytics, engineering, UX, sales, customer success, and marketing to improve dealer profitability, inventory turnover, pricing competitiveness, and product adoption.

Supports dealer and retailer enrollment in brand programs by connecting social and search accounts through the Thumbstopper platform. Responds to retailer inquiries, resolves Salesforce support tickets within one business day, maintains retailer products, and conducts eligibility research for additional programs. The role requires phone, email, chat, and video support, strong communication and organization, customer relationship skills, and proficiency with Salesforce and Microsoft Office. Training is onsite, followed by a hybrid schedule option.

Plans and organizes SEO marketing campaigns, manages daily SEO projects, builds client relationships, drives consumer and company traffic, monitors search engine standards, and presents monthly performance reports. The role requires strong communication, creativity, organization, analytical thinking, client-service ability, deadline management, and independent and collaborative work skills.

Provides Tier I technical support for software applications, email, and websites through phone, chat, and email. Responsibilities include triaging and troubleshooting customer issues, managing support tickets, coordinating complex graphical or development requests, maintaining documentation, identifying issue trends, and recommending process improvements. The role requires customer communication, technical problem-solving, and familiarity with HTML, CSS, JavaScript, DNS, Windows, and Microsoft Office.

Own and improve enterprise web analytics across thousands of websites. Design, implement, test, monitor, and troubleshoot data layers, tags, pixels, and tag-management systems. Partner with developers, data engineers, IT, and business stakeholders to ensure accurate data collection, integrations, governance, and reporting. Analyze requirements, explain digital analytics concepts, support third-party integrations, and provide technical guidance to development teams. This is a full-time remote role requiring strong communication, problem-solving, and cross-functional collaboration.

Generate qualified sales pipeline through strategic outbound prospecting by phone, email, LinkedIn, and other channels. Research territories, develop account strategies, identify decision-makers, personalize outreach, qualify opportunities, schedule discovery meetings, maintain CRM accuracy, and collaborate with Territory Managers to achieve activity, meeting, pipeline, and quality goals.

Provides first-level technical support for customer software applications through phone, email, and chat. Manages support tickets, documents issues, maintains case backlogs, identifies recurring problems, escalates complex issues, and educates customers on software products. The role also requires troubleshooting Windows-related issues, maintaining support records, recommending process improvements, and communicating technical information clearly to nontechnical users in a fully remote environment.

Manage and grow a portfolio of customers in the automotive service and tire industry. Lead quarterly business reviews, build relationships, resolve issues, identify retention risks, communicate product value, and refer sales opportunities. Use Salesforce, Jiminny, Power BI, and Vonage to manage customer relationships and performance. The role is remote with no expected travel and requires strong communication, presentation, relationship-building, and Microsoft Office skills.

Prospect and close new dealership clients through cold calls, emails, and product demos. Manage a defined territory, build and expand a book of business, upsell existing accounts, maintain client relationships, and collaborate with internal teams. The role requires at least two years of B2B sales experience, strong prospecting and communication skills, CRM proficiency, organization, and motivation to exceed sales goals.