Jobs at Kwanii

Participate in orientation and training, shadow senior staff, and work on guided projects. Contribute to client projects under supervision, collaborate with cross-functional teams, join code reviews and meetings, document work, and apply learned skills to solve business problems.

Support end-to-end recruiting: source candidates, post jobs, screen resumes, coordinate and conduct interviews, monitor pre-employment checks, onboard new hires, and provide candidate feedback.

Provide onsite IT support and maintenance for hardware, iOS and Windows devices, networking (Cisco/Meraki), remote support (AnyDesk), helpdesk processes, data security, documentation, and project implementation.

Provide onsite IT support in Bulacan: maintain and troubleshoot iOS devices, Windows systems, networking (LAN/WAN, Cisco/Meraki), printers, and remote support (AnyDesk); ensure data security, develop helpdesk processes, monitor metrics, document projects, and perform preventive maintenance and field support as needed.

Support development and execution of marketing campaigns, create social copy and collateral, manage social media, perform market research and basic SEO/website tasks, and prepare reports and presentations while collaborating with the marketing team.

Provide first-line technical support for hardware, software, and network issues; triage and resolve tickets via phone/email/chat; document incidents; escalate to second-level teams; assist with account setup and system maintenance; ensure SLA compliance and follow up to confirm resolution.

Provide onsite and remote IT support for the client's systems: troubleshoot iOS and Windows devices, maintain Cisco/Meraki networking equipment, perform preventive hardware/software maintenance, manage helpdesk processes and metrics, ensure data privacy, and document/implement IT projects.