Teams at Kwanii

Leads an onsite IT support team, resolves escalated hardware, software, network, and systems issues, and manages IT projects, maintenance, security protocols, documentation, and helpdesk processes. The role coordinates with departments and vendors, mentors team members, supports Cisco and Meraki networks, and provides occasional off-site support while working shifting schedules and on-call rotations.

Leads an onsite IT support team, resolves escalated hardware, software, network, and system issues, manages Cisco and Meraki equipment, coordinates IT projects and vendors, enforces security and privacy practices, improves helpdesk processes, and maintains technical documentation.

Enhance and optimize an existing mobile application by reviewing its codebase, resolving bugs and performance issues, improving APIs and backend connectivity, implementing approved features, and conducting functional, regression, compatibility, and performance testing. The developer will maintain version control, prepare builds for deployment, document changes, provide post-project support, and complete full source-code and project deliverables turnover within the agreed timeline.