Jobs at Kore.ai

The Product Support Specialist ensures timely resolution of support tickets, maintains communication with customers, and documents solutions accurately while collaborating with internal teams.

The Technical Support Manager will oversee support operations, lead a team, troubleshoot technical issues, manage customer escalations, and improve service quality and processes.

As a Site Reliability Engineer, you'll design and manage Kubernetes infrastructures, implement advanced autoscaling solutions, and enhance observability while collaborating with engineering teams to ensure reliability and performance of services.

As a Lead AI Customer Engineer, you'll resolve complex technical challenges for enterprise clients, collaborate with engineering teams, and ensure reliable AI application performance.

The Partner Success Manager at Kore.ai will manage partner engagements, support pipeline development, enable partners to position solutions, and coordinate joint initiatives to drive sales growth.

Manage a team of technical support engineers to resolve complex issues in AI applications, establish operational processes, and improve customer satisfaction.

Embedded engineer who architects, prototypes, and implements large-scale agentic AI and conversational solutions for Fortune 500 customers. Leads technical engagements, builds integrations with enterprise systems and contact centers, influences product roadmap, and scales repeatable enterprise architectures.

The Forward Deployed Engineer will work directly with large enterprise clients to architect and implement AI solutions, address technical challenges, and lead deployments, ensuring optimal performance and alignment with customer needs.

The AI Solution Sales Specialist advises enterprise clients on leveraging AI for business transformation, guiding them from opportunity qualification to deal closure. This role involves driving the entire sales cycle, building business cases, and leading workshops with executives.

Responsible for the design, deployment, and maintenance of VoIP systems, managing cloud infrastructure, and ensuring security and compliance. Collaborate with various teams and provide incident management support.

The Sales Operations Manager ensures sales systems are optimized, sales processes documented, performance tracked, and the sales team trained. They collaborate with leadership to enhance efficiency and support revenue growth.

The DevOPS Engineer will maintain and deploy infrastructure for federal systems, manage CI/CD pipelines, and ensure compliance with security standards, collaborating with cross-functional teams and automating processes.

The Customer Success Director is responsible for driving customer value realization, managing relationships, ensuring software adoption, and coordinating project delivery for effective outcomes. They lead discussions with customers and work with internal teams to ensure satisfaction and growth of the customer portfolio.

The Customer Success Director will drive customer value realization, ensuring software adoption and satisfaction by developing relationships with stakeholders and leading project management efforts.

The Forward Deployed Engineer at Kore.ai will solve complex enterprise AI challenges, architect solutions, and lead engagements with Fortune 500 clients, ensuring successful deep integrations and deployments.

The Sales Engineer role focuses on articulating the technology's value proposition, collaborating with technical teams, facilitating workshops, and ensuring customer success in AI solutions.