Jobs at Kore.ai

Own financial services sales, from prospecting and relationship development through contract closure and account expansion. Build qualified pipelines, conduct consultative presentations and demonstrations, negotiate deals, respond to RFI/RFPs, maintain CRM records, and develop territory plans. The role targets enterprise buyers, including executives and engineers, and requires strong networking, communication, organization, and knowledge of financial services accounts.

Own full-cycle enterprise sales across Fortune 500 accounts, from prospecting and executive discovery through negotiation and multimillion-dollar contract close. Build pipeline, develop account and territory plans, lead complex MEDDPICC sales cycles, present AI-driven business cases, and coordinate solution consultants, partners, customer success, and marketing. Co-sell with Microsoft, AWS, systems integrators, and consulting firms while securing net-new logos and transitioning customers for expansion.

Provides 24×7 operational support for voice gateways, telephony, SIP, RTP, SBC, and contact-center environments. Monitors production systems, investigates call failures and media issues, analyzes signaling and packet flows, and resolves network and connectivity problems. The role manages incident triage, customer communications, escalations, deployments, configuration changes, root-cause analysis, and reliability improvements while collaborating with engineering, DevOps, carriers, and vendors during rotational shifts.

Pre-sales technical role demonstrating Kore.ai platform and AI/NLU solutions, whiteboarding architectures, running use-case workshops, estimating ML effort, collaborating with product and delivery teams, and supporting sales to win enterprise AI deals while engaging technical stakeholders.