Jobs at Kore.ai

Owns post-sale success for enterprise customers across Latin America, including onboarding, adoption, value realization, renewals, risk recovery, and expansion. Builds executive relationships, leads success planning and business reviews, coordinates cross-functional and partner teams, manages customer health and escalations, and supports commercial growth. Requires Spanish and English fluency, enterprise SaaS or AI experience, LATAM market knowledge, and residence in Mexico.

Lead and scale the global Deal Desk function: own deal strategy, pricing governance, commercial approvals, contracting, and marketplace private offers. Mentor a small team, negotiate complex enterprise SaaS transactions, optimize quote-to-cash processes and CRM/CPQ workflows, and deliver reporting and KPIs to improve commercial performance.

Leads Kore.ai’s global AWS partner marketing strategy and execution, including joint go-to-market planning, integrated campaigns, content, digital demand generation, events, executive engagement, budgets, agencies, and vendor management. Partners with AWS, sales, alliances, product, field marketing, and revenue teams to generate awareness, pipeline, and revenue. Defines performance metrics, reports outcomes to executives, and optimizes programs across global markets.

Enterprise Account Executive responsible for acquiring Fortune 500 customers, managing full enterprise sales cycles, exceeding bookings targets, and closing multimillion-dollar software agreements. The role requires educating executives on AI, RAG, and agentic frameworks; developing qualified pipelines; conducting consultative selling; creating proposals and presentations; managing RFI/RFP responses; and building relationships with customers and partners.

Manages strategic technology and hyperscaler partnerships to generate, qualify, and advance sales opportunities. Owns partner-sourced pipeline and revenue targets, develops executive and partner relationships, leads joint campaigns and customer discovery, coordinates co-sell activities, and maintains accurate opportunity reporting. The role requires proactive prospecting, strong business and technology acumen, executive presence, negotiation skills, and the ability to operate independently in a fast-paced, unstructured environment.

Pre-sales technical role demonstrating Kore.ai platform and AI/NLU solutions, whiteboarding architectures, running use-case workshops, estimating ML effort, collaborating with product and delivery teams, and supporting sales to win enterprise AI deals while engaging technical stakeholders.