Teams at Kore.ai

The Product Support Specialist ensures timely resolution of support tickets, maintains communication with customers, and documents solutions accurately while collaborating with internal teams.

The Technical Support Manager will oversee support operations, lead a team, troubleshoot technical issues, manage customer escalations, and improve service quality and processes.

As a Site Reliability Engineer, you'll design and manage Kubernetes infrastructures, implement advanced autoscaling solutions, and enhance observability while collaborating with engineering teams to ensure reliability and performance of services.