Jobs at Komodo Health

The Sales Development Representative generates qualified sales opportunities through outbound prospecting, targeted account research, lead-generation campaigns, qualification calls, and introductory meetings. The role partners with sellers, develops territory expertise, progresses opportunities through the pipeline, and uses AI and sales technologies to improve outreach efficiency and conversion. Success is measured by meeting targets, pipeline progression, and high-quality opportunity creation across payer, provider, and digital health accounts.

Provides advanced IT support across Mac and Windows environments, troubleshooting systems, networks, hardware, and core applications. Owns employee onboarding and offboarding, IT asset management, documentation, training, root cause analysis, and corrective actions. Supports Okta, Google Workspace, Atlassian, Slack, Zoom, Jamf, Intune, and Meraki while driving process improvements and infrastructure reliability. Requires onsite presence in San Francisco two to three days weekly.

Lead end-to-end healthcare analytics consulting projects, translating ambiguous business questions into analyses, managing cross-functional teams, and serving as the primary client contact. Conduct statistical analyses and modeling, monitor project performance, mitigate risks, improve team processes, develop team capabilities, identify account growth opportunities, and provide thought leadership in healthcare analytics. The role requires strong quantitative, communication, project management, client relationship, and SQL, Python, or R skills.

Build and operate secure, scalable AWS and Kubernetes infrastructure using Terraform and GitOps. Administer and optimize Snowflake production environments, improve query performance, manage cloud and data-platform costs, and strengthen FinOps practices. Maintain CI/CD pipelines, observability, IAM, RBAC, networking, and secrets management while aligning with HIPAA and SOC 2 requirements. Participate in on-call rotation and collaborate with engineering, data, and security teams. Use AI-assisted engineering tools safely for infrastructure, scripting, documentation, and analysis.

Leads client-facing AI engagements for life sciences organizations, from scoping and pilot design through delivery. Advises senior stakeholders, manages 3–5 concurrent engagements, coordinates product, data science, and analytics teams, supports presales and renewals, identifies account growth opportunities, and develops repeatable engagement frameworks. The role requires management consulting experience, life sciences expertise, AI or digital transformation pilot delivery, strong project management, executive presence, and approximately 50% travel.

Designs, builds, operates, and improves large-scale data pipelines and foundational data products supporting healthcare analytics, customer applications, and AI/ML use cases. Responsibilities include transforming healthcare datasets, improving reliability and performance, implementing data quality and observability, debugging production workflows, contributing to architecture and CI/CD, and collaborating across engineering and product teams. The role also involves mentoring, technical design reviews, and production support.

Leads Komodo Health’s customer support organization, managing support professionals and improving issue resolution, triage, escalation, and containment. Partners with analytics, engineering, and product teams to resolve recurring technical, product, and healthcare data issues. Establishes KPIs, coaches globally distributed teams, manages offshore resources, and deploys AI-enabled intake and support workflows while shaping global support strategy.

Own and automate employee joiner, mover, and leaver processes across HR, identity, collaboration, ticketing, and SaaS platforms. Administer Okta, Jira Service Management, Google Workspace, Atlassian, Slack, and Zoom; build Python, API, orchestration, and AI-assisted workflows with strong security controls. Manage SaaS and non-human identities, licenses, audit evidence, and automation governance while partnering cross-functionally to improve service delivery and reduce manual effort.

Own revenue operations for a core sales segment, including forecasting, pipeline reviews, QBRs, annual planning, capacity modeling, territory design, and quota setting. Partner with sales, finance, enablement, and other cross-functional teams to improve processes and adoption. Use AI tools and RevOps platforms to automate reporting, identify pipeline and forecast anomalies, address process gaps, and provide strategic recommendations to sales leadership.

The Consultant will configure Salesforce solutions, collaborate with project teams, document changes, support client training, and enhance satisfaction.

Own strategy and execution for core data products, partnering with engineering, product leadership, and commercial teams. Lead customer discovery, define use cases and requirements, establish evaluation criteria, manage sprints, prioritize evidence-based backlogs, and deliver product improvements. The role requires deep technical fluency in SQL, data models, pipelines, and statistical analysis, along with US healthcare data knowledge and effective use of AI tools.

The Senior Salesforce Developer at Komodo Health will design and develop Salesforce applications, oversee integrations, mentor junior staff, and ensure high-quality cloud services aligned with industry standards.

Own end-to-end customer implementation operations, onboarding, recurring data deliveries, production workflows, and operational support. Support AI-enabled implementations, validate data quality, troubleshoot delivery workflows, collaborate with technical and customer-facing teams, and use GenAI and automation to improve efficiency, reliability, documentation, and scalability.

Lead end-to-end healthcare analytics projects, managing scope, planning, execution, client relationships, cross-functional collaboration, risks, and delivery. Provide thought leadership in healthcare analytics and identify business opportunities within client accounts. Required capabilities include quantitative analysis, project management, communication, presentation, SQL/Python/R proficiency, and strategic use of AI tools. Preferred experience includes consulting, cloud analytics platforms, healthcare data regulations, predictive modeling, machine learning, and data visualization.

Serve as the primary technical lead bridging Komodo's AI and data platform with customer needs: lead requirements gathering, hands-on data deliveries, integrate AI tooling (Marmot), coordinate cross-functional teams, document roadmaps, and drive scalable automation to ensure timely, high-quality product delivery and ongoing customer success.

The Account Executive will lead partnerships in the Financial Services sector, drive sales targets, and provide tailored solutions using Komodo's Healthcare Map to help investors make informed decisions in healthcare investments.

Sell Komodo Health's Healthcare Map and technology solutions to payer, provider, and health tech partners. Own new business and expansion targets, build senior client relationships, design solutions with cross-functional teams, and drive adoption and ROI while maintaining accurate Salesforce pipeline and sales deliverables.

Serve as a long-term, integrated partner to customers managing Salesforce-based solutions: lead stakeholder engagement, requirements gathering, release planning, build/configuration, repos/promotions, testing (SIT/UAT), user/data management, issue triage, reporting, and documentation to ensure stable, evolving managed services.

Design, build, and operate scalable AWS-based platform infrastructure for data processing. Improve pipeline automation, monitoring, security, and reliability. Lead CI/CD, IaC (Terraform/Scalr), network design, and incident response; collaborate with cross-functional teams and participate in on-call rotation. Integrate AI tools to streamline development and troubleshooting.

Lead a major revenue segment, oversee SVPs and their teams, and drive predictable growth through pipeline discipline, forecasting, deal strategy, renewals, cross-functional alignment, and executive-level negotiations. Coach leaders, manage customer risk, and apply AI tools to improve forecast quality and scale coaching and execution.