Jobs at Komodo Health

Leads Komodo Health’s customer support organization, managing support professionals and improving issue resolution, triage, escalation, and containment. Partners with analytics, engineering, and product teams to resolve recurring technical, product, and healthcare data issues. Establishes KPIs, coaches globally distributed teams, manages offshore resources, and deploys AI-enabled intake and support workflows while shaping global support strategy.

Own and automate employee joiner, mover, and leaver processes across HR, identity, collaboration, ticketing, and SaaS platforms. Administer Okta, Jira Service Management, Google Workspace, Atlassian, Slack, and Zoom; build Python, API, orchestration, and AI-assisted workflows with strong security controls. Manage SaaS and non-human identities, licenses, audit evidence, and automation governance while partnering cross-functionally to improve service delivery and reduce manual effort.

Own revenue operations for a core sales segment, including forecasting, pipeline reviews, QBRs, annual planning, capacity modeling, territory design, and quota setting. Partner with sales, finance, enablement, and other cross-functional teams to improve processes and adoption. Use AI tools and RevOps platforms to automate reporting, identify pipeline and forecast anomalies, address process gaps, and provide strategic recommendations to sales leadership.

Build, operate, and optimize large-scale healthcare data pipelines and foundational data products. Transform claims, EHR, and reference datasets into reliable, performant assets for analytics, customer applications, and AI/ML use cases. Improve data quality, observability, scalability, cost efficiency, and pipeline performance while debugging production issues. Collaborate across engineering, product, and data teams, contribute to architecture and technical standards, mentor peers, and provide rotational production support.

Analyze and resolve healthcare data quality issues across claims, EHR, and lab datasets. Design, implement, and monitor data quality assurance processes; investigate anomalies; assess data completeness, consistency, and accuracy; support customer issue resolution; identify data product bugs; and coordinate fixes with Engineering. The role also manages data issue workflows and improves monitoring for incoming source data while using SQL, Python, databases, version control, and AI tools.

Leads revenue systems and operations initiatives across sales and RevOps, mapping commercial processes and converting requirements into AI-powered prototypes and scalable production solutions. Owns and improves the GTM technology stack, including automation and data management, while partnering with developers and senior stakeholders. Applies AI to automate work, improve productivity, and measure business impact across lead management, forecasting, CPQ, and order fulfillment.

The Consultant will configure Salesforce solutions, collaborate with project teams, document changes, support client training, and enhance satisfaction.

Own strategy and execution for core data products, partnering with engineering, product leadership, and commercial teams. Lead customer discovery, define use cases and requirements, establish evaluation criteria, manage sprints, prioritize evidence-based backlogs, and deliver product improvements. The role requires deep technical fluency in SQL, data models, pipelines, and statistical analysis, along with US healthcare data knowledge and effective use of AI tools.

The Forward Deployed Senior Software Engineer will lead initiatives in building custom solutions and algorithms for healthcare data, collaborating with various teams to enhance customer experience and project delivery.

The Senior Salesforce Developer at Komodo Health will design and develop Salesforce applications, oversee integrations, mentor junior staff, and ensure high-quality cloud services aligned with industry standards.

Own end-to-end customer implementation operations, onboarding, recurring data deliveries, production workflows, and operational support. Support AI-enabled implementations, validate data quality, troubleshoot delivery workflows, collaborate with technical and customer-facing teams, and use GenAI and automation to improve efficiency, reliability, documentation, and scalability.

Lead and deliver software implementation projects for life sciences clients: manage project plans, budgets, scope, risks, and stakeholder communication. Build client relationships, run discovery/workshops, enforce methodology, coordinate cross-functional teams, and drive continuous improvement and change-order processes.

Lead end-to-end project delivery for healthcare and life sciences clients, managing scope, timeline, budget, risks, and stakeholders. Drive discovery, design, build, and implementation with cross-functional teams, enforce methodology and project standards, facilitate workshops and trainings, and identify opportunities for improvement and change orders.

Lead end-to-end healthcare analytics projects, managing scope, planning, execution, client relationships, cross-functional collaboration, risks, and delivery. Provide thought leadership in healthcare analytics and identify business opportunities within client accounts. Required capabilities include quantitative analysis, project management, communication, presentation, SQL/Python/R proficiency, and strategic use of AI tools. Preferred experience includes consulting, cloud analytics platforms, healthcare data regulations, predictive modeling, machine learning, and data visualization.

Serve as the primary technical lead bridging Komodo's AI and data platform with customer needs: lead requirements gathering, hands-on data deliveries, integrate AI tooling (Marmot), coordinate cross-functional teams, document roadmaps, and drive scalable automation to ensure timely, high-quality product delivery and ongoing customer success.

The Account Executive will lead partnerships in the Financial Services sector, drive sales targets, and provide tailored solutions using Komodo's Healthcare Map to help investors make informed decisions in healthcare investments.

Sell Komodo Health's Healthcare Map and technology solutions to payer, provider, and health tech partners. Own new business and expansion targets, build senior client relationships, design solutions with cross-functional teams, and drive adoption and ROI while maintaining accurate Salesforce pipeline and sales deliverables.

Partner with Sales to design and demo AI-powered, data-driven solutions for life sciences clients using Komodo's Healthcare Map. Run live no-code analyses, build reusable demo assets, navigate AI governance and procurement, quantify ROI, mentor junior SEs, and feed product/AI roadmap input.

Serve as a long-term, integrated partner to customers managing Salesforce-based solutions: lead stakeholder engagement, requirements gathering, release planning, build/configuration, repos/promotions, testing (SIT/UAT), user/data management, issue triage, reporting, and documentation to ensure stable, evolving managed services.

Design, build, and operate scalable AWS-based platform infrastructure for data processing. Improve pipeline automation, monitoring, security, and reliability. Lead CI/CD, IaC (Terraform/Scalr), network design, and incident response; collaborate with cross-functional teams and participate in on-call rotation. Integrate AI tools to streamline development and troubleshooting.