Jobs at Kith

Support store operations by managing merchandise flow from delivery to sales floor, maintaining back-of-house organization, executing SOPs, assisting inventory and visual merchandising, ensuring safety and cleanliness, and providing timely, friendly customer and sales-floor support.

Manages the e-commerce customer service team, overseeing offshore representatives, KPIs, capacity, workflows, reporting, customer issue resolution, refunds, order processing, carrier claims, and cross-functional improvements. Analyzes customer feedback and recurring issues, maintains knowledge resources, supports new initiatives, and collaborates with leadership and internal teams to optimize customer experience across chat, app, social, phone, and email channels.

Provides concierge-level customer service in a retail store, including greeting customers, cashiering, returns, Mobile POS transactions, product knowledge, sales-floor replenishment, stockroom organization, visual standards, inventory counts, housekeeping, and operational support. Requires flexible availability for evenings, weekends, holidays, releases, and special projects while collaborating with management, client advisors, and visual teams.

Provides best-in-class in-store customer service, builds client relationships through after-sale communication, drives sales, maintains product and brand knowledge, supports store operations, assists with visual standards and inventory tasks, and executes management initiatives. Requires flexible availability, including weekends, holidays, evenings, and special releases, plus the ability to stand, walk, lift, and perform standard retail tasks.

Provides concierge-level customer service in a retail store, including greeting customers, cashiering, returns, mobile POS transactions, product knowledge, sales-floor replenishment, stockroom organization, visual standards, inventory counts, housekeeping, and operational support. Requires flexible availability for evenings, weekends, holidays, releases, and special projects while collaborating with management, client advisors, and visual teams.

Provides concierge-style customer service in a retail store, including greeting customers, cashiering, returns, product knowledge, client support, sales-floor replenishment, stockroom organization, visual standards, inventory counts, and housekeeping. Requires flexible availability for evenings, weekends, holidays, releases, and special projects, plus the ability to stand, walk, lift 25 pounds, and perform retail operations tasks.

Provide tier-1/2 end-user IT support across NY offices, stores, and warehouse: triage tickets, troubleshoot hardware/software/POS/mobile devices, deploy and maintain endpoints via ManageEngine and Iru MDM, use ScreenConnect for remote support, document resolutions, assist onboarding/offboarding, and escalate infrastructure issues to systems administration.

Design graphic apparel collections and accessories from concept through production for men's, women's, and children's lines. Create original graphics, logos, wordmarks, tech packs, and print-ready files; collaborate with merchandising, product development, technical design, and factories; present concepts to leadership; and manage approvals, timelines, embellishment, printing, and finishing details across the product lifecycle.

Supports end-to-end men’s apparel product development from concept through pre-production. Responsibilities include coordinating design, production, factories, vendors, trims, materials, samples, tech packs, BOMs, PLM data, purchase orders, timelines, costs, and product documentation. The role maintains development tracking, organizes samples and material libraries, communicates risks, supports fit and bulk production, and ensures product data, quality, pricing, and delivery requirements are accurate.

Leads end-to-end apparel and graphics product development from concept through sample approval and production handoff. Manages seasonal development calendars, tech packs, BOMs, costing, trims, PLM data, fit and sample rounds, vendor communications, and factory relationships. Ensures quality, design integrity, margins, and timelines while identifying process improvements. Supervises and mentors two product development team members and coordinates cross-functional work among Design, Materials, Merchandising, Production, Technical Design, and global suppliers.

Manages merchandise flow from delivery to the retail sales floor, maintains back-of-house organization, supports inventory and visual initiatives, and helps ensure efficient store operations. Responsibilities include following procedures, coordinating with sales and management teams, maintaining a clean and safe workspace, supporting physical inventories, and delivering positive in-store service. Requires flexible availability, physical stamina, basic computer skills, and 1–2 years of retail operations experience.

Provides best-in-class customer service and product guidance in Kith’s Vancouver store. Builds client relationships through after-sale communication, supports sales goals, maintains visual standards, assists with operational tasks and inventory counts, and follows company policies. Requires flexible availability, including evenings, weekends, holidays, releases, and special projects. The role is fully on-site and involves prolonged standing, walking, lifting, and other retail floor tasks.

Supports men's technical design from design handoff through production. Creates tech packs, measures and evaluates samples, participates in fittings, provides fit and construction comments, coordinates with designers and vendors, ensures grading and measurement consistency, resolves fit issues, and supports quality control and production risk assessment.

Operates and improves complex business systems, gathers stakeholder requirements, designs and implements technology solutions, manages vendors and integrators, tracks KPIs, tests systems, and supports training and change adoption. The role also assists Technical Product Managers with prioritization and delivery while applying technical, product management, and retail e-commerce expertise.

Provides concierge-level customer service in a Kith retail store. Responsibilities include greeting customers, cashiering, processing returns, supporting sales associates, replenishing merchandise, organizing stockrooms, maintaining visual standards, completing inventory tasks, and assisting with store operations and housekeeping. Requires flexible availability, including weekends, holidays, evenings, and special releases, plus at least one year of retail sales experience.

Leads the sales floor, coaches retail team members, models customer service standards, resolves customer concerns, and supports customer engagement initiatives and in-store activations. Assists management with daily operations, visual merchandising, inventory activities, productivity, standard operating procedures, and maintaining an organized store environment. Requires strong communication, delegation, multitasking, business math, and physical ability to perform store duties.

Supports the Visual Merchandiser with store presentation, product imagery, floor moves, windows, installations, releases, inventory tasks, and brand-standard execution. Helps prepare new products, educate store employees on visual standards, communicate visual needs, and maintain sales-floor readiness. Also assists with housekeeping, cycle counts, physical inventories, and support for other stores. Requires flexible availability, retail and visual merchandising experience, customer-facing experience, physical mobility, creativity, reliability, and attention to detail.

Manages merchandise flow from delivery to the retail sales floor, maintaining organized back-of-house areas and ensuring products are available for customers. Responsibilities include following operating procedures, supporting inventory counts, assisting visual merchandising initiatives, maintaining a clean and safe workspace, and completing assigned tasks before or after store hours. Requires flexible availability, retail operations experience, basic computer skills, physical stamina, and the ability to lift up to 25 pounds.

Provides concierge-level customer service in a retail store by greeting customers, operating registers, processing returns, supporting Client Advisors, replenishing merchandise, organizing stockrooms, maintaining visual standards, completing inventory tasks, and assisting with store operations. Requires flexible availability, including weekends, holidays, evenings, and special releases, plus the ability to stand, walk, bend, climb, and lift up to 25 pounds.

Provides concierge-level customer service in a Dallas retail store. Responsibilities include greeting customers, cashiering, processing returns, supporting client advisors, replenishing merchandise, organizing stockrooms, maintaining visual standards, completing inventory tasks, and assisting with housekeeping and store operations. Requires flexible availability for evenings, weekends, holidays, releases, and special projects, plus the ability to stand, walk, lift 25 pounds, and perform retail-related physical tasks.