Jobs at Kinsale Insurance

Supports insurance claims operations by setting up and routing claims, verifying policy details, managing inboxes and service requests, organizing claim documentation, processing invoices and payments, maintaining accurate claim data, correcting exceptions, preparing reports, and supporting examiners and leadership. The role also manages catastrophe bulletins, vendor information, workflow improvements, AI-assisted data extraction, and system testing while handling confidential information.

The QA Analyst shapes quality throughout the software development lifecycle by designing risk-based test strategies, translating requirements into testable scenarios, building sustainable automation, and testing web-based Java applications across functional, integration, regression, performance, UI, API, and end-to-end areas. The role diagnoses defects, verifies fixes, incorporates security and resilience considerations, collaborates with product and engineering teams, and mentors others in testing practices.

Supports business applications, requirements gathering, process improvement, SQL-based analysis, defect resolution, product enhancements, testing, change management, and post-deployment verification. Partners with business stakeholders, product owners, and technical teams to develop solutions, document processes, create proofs of concept, and maintain production systems. Senior analysts additionally lead complex analysis, advise cross-functional stakeholders, and anticipate downstream impacts.

The Product Owner serves as the liaison between business stakeholders and technical teams, supporting custom and third-party applications. Responsibilities include incident triage, defect resolution, stakeholder communication, product enhancements, SQL-based configuration, application maintenance, upgrades, security remediation, backlog refinement, sprint planning, and support metrics. The role requires technical troubleshooting, client-facing communication, Agile experience, and application support expertise.

Leads the Desktop Support team and owns Tier 1 and Tier 2 technology support across the organization. Manages endpoint and user lifecycle services, escalations, service levels, infrastructure projects, change management, vendor relationships, budgeting, and technology roadmaps. Drives automation, standardization, documentation, compliance, disaster recovery, and performance reporting while mentoring technical staff and collaborating with security and infrastructure teams.

Leads architecture, design, development, testing, and deployment of enterprise applications within Agile teams. Delivers scalable full-stack solutions using Java, Angular, and AWS; evaluates emerging technologies and AI-assisted development practices; champions coding, security, and testing standards; mentors developers; manages technical dependencies; and collaborates with product owners and business stakeholders to shape software roadmaps.

Supports premium accounts receivable activities for an insurance subsidiary, including following up on past-due balances, reviewing statements, processing cancellations and payments, invoicing, applying cash receipts, preparing refund requests, reconciling transactions, maintaining records, and verifying checks. The role collaborates with finance, underwriting, and agency accounting contacts and requires accuracy, communication, and independent work in an onsite environment.

Develop and maintain scalable enterprise applications across the full software lifecycle. Collaborate with product teams and business stakeholders in Agile teams, contribute to architecture and design, improve system efficiency, manage dependencies, and promote coding, testing, security, and development best practices. Senior developers also provide technical leadership, mentor others, and apply generative AI, RAG systems, and autonomous agent architectures to improve engineering workflows.

Provide Tier 1 and Tier 2 support for desktop, laptop, mobile, hardware, software, and peripheral issues. Deploy and maintain systems, perform imaging and updates, test hardware and software, manage assets and documentation, and follow change-management and information-security policies. Collaborate with internal teams and vendors, resolve helpdesk tickets, and participate in an evening and weekend on-call rotation. The role requires strong customer service, Windows and Microsoft expertise, device-management experience, networking familiarity, and physical equipment handling.

Handle low-to-moderately complex commercial Property and Liability claims under supervision. Investigate claims, evaluate coverage and liability, communicate with stakeholders, negotiate resolutions, maintain organized claim files, and drive timely claim outcomes.

Reviews audit reports and financial documents, determines acceptance or escalation, processes audit endorsements, tracks cancellation notices, and communicates with brokers and vendors. Monitors vendor performance, supports dispute resolution and system enhancements, and contributes to workflow improvements. The role requires analytical judgment, accuracy, communication, organization, and proficiency with Microsoft Office. Insurance or audit experience is welcomed but not required; training and mentorship are provided.

Oversee insurance coverage litigation, analyze complex coverage and claims-handling issues, assess exposure, collaborate with outside counsel, draft pleadings and coverage positions, respond to regulatory complaints, participate in mediations, arbitrations, and trials, and advise senior management on legal and underwriting best practices.

Paid summer actuarial internship supporting commercial insurance pricing, reserving, and analytics. Responsibilities include analyzing operational metrics and loss experience, building policy reports, developing pricing variables, evaluating economic and statistical trends, projecting future losses, and communicating findings to actuarial colleagues and business leaders. The role includes mentorship, cross-divisional exposure, and training, and is conducted onsite in Richmond, Virginia.

Paid summer underwriting internship involving premium notice processing, broker submission entry, loss run analysis, endorsement preparation, underwriting file documentation, and team projects. Interns receive mentorship, training, executive exposure, and cross-division shadowing. The role is onsite in Richmond, Virginia, for 10 weeks beginning May 24, 2027.

Supports underwriting divisions by booking and issuing policies and endorsements, processing cancellations and reinstatements, entering submissions, handling premium finance correspondence, delivering approved documents, and assisting with submission clearance. The role emphasizes accuracy, timely processing, organization, communication, and managing multiple priorities. Training and mentorship are provided, and no prior insurance experience is required.

Supports regulatory compliance for a specialty property and casualty insurer. Responsibilities include monitoring legal and legislative changes, maintaining authority to do business across jurisdictions, coordinating insurance filings and reports, managing surplus lines tax information, responding to regulatory complaints, and reviewing policy forms for compliance. The role also communicates regulatory guidance internally, tracks deadlines, and supports compliance projects.