Jobs at Keyloop

Analyze business requirements, document functional specifications, assess IBM i application impacts, and guide RPG and SQL development. Conduct code reviews, support testing and deployments, track releases in Jira, participate in SAFe ceremonies, identify risks, mentor teammates, and explore practical AI applications for coding, documentation, legacy code analysis, and testing.

Lead end-to-end Salesforce data migration between orgs using SQL Server for staging and transformation. Responsibilities include profiling, mapping, cleansing, deduplicating, transforming, loading, reconciling, and validating data; managing relationships, ownership, IDs, APIs, automation, risks, and cutover cycles; ensuring GDPR compliance; and producing documentation and handover materials.

Provides L1/L2 support for Linux production systems in a 24/7 rotational environment. Responsibilities include monitoring, incident response, troubleshooting, system administration, filesystem and network management, patching, production changes, health checks, Bash/Python automation, documentation, shift handovers, and ITIL-based incident, problem, and change management.

Leads multi-team data engineering across AWS data lakes, warehouses, analytics engineering, streaming, and ML platforms. Owns platform strategy, reliability, security, governance, cost efficiency, data quality, MLOps, and engineering standards. Manages managers and senior individual contributors, develops talent, establishes delivery priorities, and partners with product, platform, customer, and external teams to deliver trusted data products and measurable business outcomes.

Coordinates infrastructure and cloud operations across technical, data-center, customer-facing, and commercial teams. Manages project planning, scheduling, migration tracking, reporting, infrastructure spend, supplier relationships, hardware lifecycle, licensing compliance, procurement, invoicing, and project administration in Jira Service Management.

Provides technical leadership for complex software projects, designing scalable and maintainable systems, mentoring engineers, improving engineering practices, and influencing technical direction. The role involves architecture, implementation, testing, cloud-native development, data and API design, observability, incident management, and adoption of AI-assisted development tools across the automotive retail platform.

Supports Privileged Access Management delivery and operations using BeyondTrust. Responsibilities include onboarding privileged accounts, managing credential vaulting and session workflows, conducting access reviews, tracking remediation, producing security reports, integrating PAM with identity and IT systems, supporting audits, and improving security processes aligned with SOC 2, ISO 27001, and PCI DSS.

Manage and grow strategic automotive accounts through consultative sales, relationship building, territory planning, pipeline management, and revenue growth. The role requires understanding dealer challenges, presenting technology value clearly, negotiating commercial outcomes, increasing recurring revenue and share of wallet, and maintaining strong customer satisfaction.

Owns quota-carrying sales of Keyloop’s SaaS portfolio to existing and new automotive clients in Japan. Responsibilities include developing sales plans, analyzing market whitespace, maintaining Salesforce activity, forecasting revenue, applying structured sales processes, and collaborating with Customer Success, Product, and Professional Services teams. The role requires strong automotive and software sales experience, consultative selling ability, resilience, organization, and relationship-building skills.

Manage major and critical IT incidents across infrastructure and cloud services, ensuring SLA compliance and effective stakeholder communication. Lead escalations, root cause analyses, trend identification, incident reporting, and continuous improvement. Maintain operational dashboards and workflows in Jira and Jira Service Management, coordinate with suppliers, summarize technical issues for executives, and raise security incidents when needed.

Leads the architecture, engineering, governance, and highest-level support of enterprise IBM i and IBM Power infrastructure. Responsibilities include platform design, upgrades, performance tuning, high availability, backup and disaster recovery, IBM storage administration, security, automation, documentation, compliance, and infrastructure transformation. The role serves as the senior escalation point for complex IBM i, Power Systems, storage, and performance issues while providing technical leadership across infrastructure teams.

The Pre-Sales Manager partners with Account Managers to support complex enterprise sales cycles. Responsibilities include discovery, technical demonstrations, ROI and business-case development, RFP responses, competitive positioning, proof-of-concept management, and executive presentations. The role also contributes to deal strategy, customer qualification, peer coaching, and sales enablement across automotive retail, OEM, dealer, and fleet accounts.

Leads regional sales teams and owns quota attainment, dealer growth, forecasting, pipeline management, and sales strategy across assigned territories. Partners with product, marketing, sales enablement, and delivery teams to drive SaaS and cloud solution adoption among automotive dealers and manufacturers. Presents to C-level clients, develops sales plans, manages performance, supports product-market fit, and provides market intelligence. The role is home-office based with quarterly head-office travel.

Coordinate the day-to-day change management process for infrastructure, cloud, and production changes in Jira Service Management. Responsibilities include validating requests, coordinating risk assessments and approvals, scheduling deployment windows, preparing CAB meetings, issuing communications, maintaining CMDB configuration items, tracking post-deployment validation, producing reports, and ensuring accurate, auditable records. The role supports the Change Manager and does not authorize major or emergency changes.

Manage and improve CRM data quality by reviewing, cleansing, de-duplicating, enriching, and auditing account datasets. Provide actionable data to sales teams, advise stakeholders on data best practices, support analytics projects, and identify opportunities for process automation and efficiency. The role also develops data-related strategies, policies, and procedures while serving as a subject matter expert on data quality initiatives.

Owns end-to-end Snowflake data platform features, including ELT pipelines, Bronze/Silver/Gold architectures, dimensional models, performance optimization, governance, testing, data quality, and production support. The role leads technical design discussions, coordinates requirements with Finance, Sales, and Operations, coaches junior developers, supports UAT, and maintains documentation across development, QA, and production environments.

Provide Tier 1 customer support by owning, investigating, troubleshooting, documenting, and resolving cases through closure. Communicate with customers and internal technical teams, escalate issues when needed, perform root cause analysis, maintain knowledge base content, identify process improvements, and promote best practices. The role requires accounting and Italian tax knowledge, strong analytical and communication skills, workload prioritization, and the ability to explain complex accounting concepts clearly.

Leads the design, governance, automation, and L3 support of enterprise DNS, domain management, and core network services across cloud, datacenter, and corporate environments. Manages Route 53, Microsoft DNS, BIND, DNSSEC, domain portfolios, and Active Directory-integrated DNS. Develops automation with scripting, APIs, and Infrastructure as Code, applies AI-assisted infrastructure solutions, supports hybrid-cloud networking, and establishes technical standards, documentation, and governance.

Design, build, test, deploy, and maintain Dell Boomi integrations connecting Salesforce, NetSuite, Snowflake, and third-party APIs. Develop mappings, connectors, routes, error handling, retries, and API lifecycle solutions. Monitor integration health, troubleshoot incidents, perform root cause analysis, review code, document technical solutions, and collaborate with analysts, architects, and delivery teams in an agile environment.

Manage the regional rollout of Salesforce CPQ and NetSuite ERP within an enterprise-wide Lead to Cash transformation. Responsibilities include defining scope and resources, maintaining project plans, managing risks and issues, producing executive dashboards, coordinating stakeholders and steering committees, and controlling project documentation. The role requires strong communication, facilitation, negotiation, commercial awareness, accountability, and leadership in a matrixed environment.