Jobs at Journey Beyond

Corporate Accountant responsible for financial reporting, compliance, lease accounting, deferred revenue, inventory reconciliations, borrowings schedules, acquisition purchase price accounting, tax matters, sustainability reporting, and audit support. The role requires collaboration across corporate finance, strong IFRS knowledge, and 3–4 years of accounting experience. Candidates should hold an Accounting degree and ideally be CA or CPA qualified or progressing toward qualification.

Supports website health and performance across multiple brands by coordinating content updates, SEO and GEO optimisation, defect tracking in Jira, development backlogs, testing, agency coordination, and website analytics reporting. The role also assists with brand onboarding, digital projects, site maintenance, and general administration. It is designed for an entry-level candidate with exposure to websites, CMS platforms, SEO, analytics, or reporting tools.

Supports the Operations Manager with daily coordination across marine, tourism, and shore-based teams. Responsibilities include workforce administration, recruitment onboarding, rosters, timesheets, compliance and training records, operational documentation, purchasing, inventory, equipment, stakeholder communication, and WHS compliance. The role also contributes to continuous improvement and maintains accurate operational systems and regulatory records.

Convert travel enquiries into confirmed bookings through calls, emails, and chat. Recommend accommodations, tours, experiences, and packages while upselling relevant services. Manage reservations, payments, and customer information accurately across multiple systems, coordinate with suppliers and internal teams, and provide knowledgeable customer service while supporting revenue, service, and KPI targets.

Provides industrial and employee relations advice across a national tourism group. Responsibilities include consolidating enterprise agreements, supporting bargaining and negotiations, advising on investigations and workplace disputes, interpreting employment legislation and awards, and partnering with HR, payroll, and operational leaders on workplace change and risk.

Creates, edits, publishes, and optimizes digital content across Journey Beyond’s tourism websites. The role manages CMS updates, improves SEO, GEO, accessibility, engagement, and conversion, and uses analytics to enhance customer journeys. It partners with Digital, Brand, Marketing, and Operations teams to maintain consistent brand voice and content quality across multiple brands.

Leads business development and sales growth across Victoria and Tasmania by developing territory plans, expanding trade partnerships, managing accounts, delivering campaigns and product launches, training partners, and tracking commercial performance. The role requires strong relationship-building, presentation, and commercial skills, along with regular local, regional, and interstate travel and occasional international travel.

As a Reservations Consultant, you'll assist customers in booking experiences and managing inquiries across various communication channels, ensuring excellent service and operational efficiency.

Coordinates sales and marketing activities for tourism brands, including campaign planning, social media content, community management, stakeholder relationships, reporting, competitor research, trade initiatives, partnerships, events, sponsorships, and industry engagements. The role supports revenue growth, market share, reputation, and brand profile while managing multiple priorities and deadlines.

Administer and continuously improve the Deputy time and attendance system and related HRIS. Responsibilities include user administration, system migration, configuration changes, award-rule updates, ticket and SLA management, troubleshooting, stakeholder support, documentation, testing, training, and process improvement.

Develop and maintain tourism partnerships across Broome and the Kimberley region. The role drives local sales and business development, coordinates marketing initiatives and industry events, supports cruise and aviation partnerships, manages stakeholder and VIP experiences, and assists with guest communications and operational issues. It also coordinates Traditional Owner tour guide involvement and strengthens community connections. The position is full-time in Broome and may include weekend and public holiday work.

As a Deckhand, you'll prepare vessels, ensure guest safety, assist with food service, and deliver high-quality customer service during tours.

Maintain and operate Reefworld and Heart pontoons including generators, engines and general upkeep. Ensure compliance with marine safety regulations (GRMPA, AMSA, SMA) and record defects. Perform risk assessments, use HELM for maintenance requests, and work with the hospitality team to deliver strong guest service.

The Marine Vessel Engineer will maintain the safe mechanical operation of vessels, perform engine checks, assist in vessel management, and contribute to guest experience.

The Coxswain is responsible for preparing vessels, ensuring guest safety and comfort, maintaining cleanliness, and enhancing guest experiences through attentive service.

The Pontoon Caretaker is responsible for servicing and maintaining vessels and equipment on Hardy Reef, ensuring exceptional presentation and customer service while working closely with the hospitality team.