Jobs at Journey Beyond

Support planning, implementing and optimising paid social, search and programmatic campaigns across Journey Beyond brands. Monitor performance, run A/B tests, provide weekly/monthly reporting and insights, collaborate on creative and landing pages, and assist the Digital & UX team with website and project support.

Analyze requirements, design and execute manual and automated tests, log and track defects, perform regression testing, prepare test plans and reports, maintain test documentation, and collaborate with developers and stakeholders to ensure high-quality software delivery across travel and reservation systems.

As a Deckhand, you'll prepare vessels, ensure guest safety, assist with food service, and deliver high-quality customer service during tours.

Provide HR partnership to touring businesses: deliver recruitment, employee and industrial relations, coaching for leaders, performance management, L&D support, change management, and everyday HR operations.

Perform month-end IFRS accounting and consolidated management reporting; manage CAPEX and inventory reporting; reconcile accounts; support budgeting, audits, BAS/FBT filings; assist finance integration and group controlling; provide financial performance commentary and participate in finance projects.

The Payroll Administrator supports the payroll team by processing payroll, maintaining payroll records, handling employee queries, and ensuring compliance with Australian payroll legislation.

Support the Vessel Master and Engineer in daily vessel operations, navigation, watch-keeping, safety drills, and crew training. Lead and manage deck crew performance, ensure guest safety and satisfaction, handle guest issues, delegate tasks, and maintain compliance with marine operational and WHS procedures.

Provide exceptional customer service and sales for Journey Beyond products via phone, email, and webchat. Learn booking/reservations systems, advise and create personalised travel packages, meet individual and team KPIs, and support high-volume workloads while maintaining attention to detail.

Support Strategic Account Manager to grow revenue across Journey Beyond brands by managing partner communications, coordinating group allocations and campaigns, monitoring market trends and materialisation, delivering partner training, and representing the company at consumer and trade events.

The Marine Vessel Engineer will maintain the safe mechanical operation of vessels, perform engine checks, assist in vessel management, and contribute to guest experience.

Join Outback Spirit Tours as a hospitality all-rounder, providing exceptional guest experiences across food service, housekeeping, and more in remote settings.

The Business Development Manager will drive revenue growth in NSW & ACT for Grand Pacific Tours, building partnerships and managing key accounts while conducting agent training and market campaigns.

Outback Spirit Tours seeks passionate couples or duos as Tour Guides and Driver Guides for the 2026 season, offering memorable experiences across Australia’s diverse landscapes. Candidates need specific licenses and certifications, exceptional communication skills, and a background in touring.

The Coxswain is responsible for preparing vessels, ensuring guest safety and comfort, maintaining cleanliness, and enhancing guest experiences through attentive service.

Lead digital transformation across multiple brands: own product roadmaps, deliver website builds and platform migrations, run discovery and analytics-driven optimisation, manage stakeholders and vendors, mentor junior product staff, and measure outcomes like conversion, traffic, and engagement.

The Pontoon Caretaker is responsible for servicing and maintaining vessels and equipment on Hardy Reef, ensuring exceptional presentation and customer service while working closely with the hospitality team.

Provide customer-focused deck operations on a passenger catamaran: manage boarding, manifests and money collection; deliver safety, snorkel and glass-bottom-boat briefings and guided tours; maintain vessel cleanliness, equipment, food safety and first-aid/oxygen supplies; assist in emergency drills and incident reporting while interpreting reef ecology and ensuring passenger safety and comfort.

Lead and supervise the Reservations Team to ensure efficient booking operations, strong conversion rates, accurate invoicing and manifests, rostering and training, and excellent guest service. Support escalations, communicate updates and promotions, assist reporting, and maintain documentation.

As a Reservations Consultant, you'll assist customers in booking experiences and managing inquiries across various communication channels, ensuring excellent service and operational efficiency.

The Salesforce Developer will design, develop, and support Salesforce platforms for Journey Beyond, optimizing processes and enhancing user experiences through various Salesforce tools and integrations.