Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.
About Us
Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.
Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.
From our cruises and sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one!
About Journey Beyond
Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.
Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.
About the role
We are currently seeking a motivated and experienced candidate to join our team on a casual basis as a Coxswain. This role primarily supports the onboard leadership by preparing the vessels for transportation, ensuring safe securing and departure, and maintaining the safety and comfort of guests while delivering high-quality service. The successful candidate will play a crucial part in enhancing the overall guest experience through attentive service and effective operations.
Key responsibilities include, but are not limited to:
- Collaborate with other crew members and the Master to facilitate smooth berthing.
- Perform tasks in adherence to safety procedures as per vessel Safety Management System (SMS).
- Conduct daily cleaning duties, including vessel cleaning and housekeeping.
- Engage in in-water rescue and maintain a lookout for guests.
- Safely manoeuvre small vessels as required.
About you
The ideal candidate will be a team player with a positive 'can-do' attitude, competent deckhand skills, and confident vessel handling abilities. Having sound knowledge of marine/ tourism environment is highly desirable, along with a passion for delivering memorable experiences.
To be successful in this role, you will be someone who:
- Focuses on delivering exceptional guest experiences and maintaining a consistent professional presentation.
- Is confident in conducting deck rounds and safety drills while always ensuring compliance with safety procedures.
- Maintains vessel cleanliness through regular housekeeping duties while adhering to operational procedures and Workplace Health and Safety requirements.
- Ability to manage time and have strong organisational skills
- Sound in-water swimming skills and physical fitness
Requirements
- Hold a minimum of Coxswain Grade 1 NC
- Blue Card Working with Children's Check
- HLTAID011 - Provide First Aid
- HLTAID015 - CPR & Advanced Oxygen Therapy
- Queensland Responsible Service of Alcohol
Benefits
- Generous discounts on Journey Beyond travel and experiences
- An attractive salary and positive work environment
- Study Assistance Policy
- A career with opportunities for progression, transfers, and secondments
- Employee Referral Policy
- Parental Leave program
- Purchased Leave policy
- Private Health discounts
- Employee Assistance Program
- Discounts on Journey Beyond merchandise
- Discounts at the Cruise Café & Bar
- Discounts at the bar on board vessels
- Free public transport
- Salary sacrifice remote area benefits
Applications will be reviewed and progressed as they are received, so don't wait, apply now!
Skills Required
- Hold a minimum of Coxswain Grade 1 NC
- Hold a Blue Card Working with Children's Check
- Hold HLTAID011 - Provide First Aid certification
- Hold HLTAID015 - CPR & Advanced Oxygen Therapy certification
- Hold Queensland Responsible Service of Alcohol certification
What We Do
Journey Beyond is Australia's leading experiential tourism group, offering unique and iconic travel experiences across Australia and New Zealand, including luxury rail journeys, ocean cruises, and lodges.
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