Jobs at Jamf

Develops and maintains Jamf Cloud production infrastructure and internal developer platforms. Responsibilities include infrastructure and configuration as code, containerization, serverless services, CI/CD, security hardening, automation, monitoring, data lifecycle management, disaster recovery, and on-call support. The role contributes to Agile planning, code reviews, technical documentation, mentoring, delegation, and technical direction while collaborating with product, development, cloud, and delivery teams.

Serve as the primary escalation point for technical issues for Premium Support customers, ensuring successful deployment and customer satisfaction with Jamf products.

Leads Jamf’s global Talent Acquisition strategy, operations, workforce planning, employer branding, vendor relationships, analytics, and AI-enabled recruiting initiatives. Manages a multilayer international recruiting team, advises executives and hiring managers, supports technical and enterprise sales hiring, oversees ATS strategy, partners with Finance and Compensation, and guides recruiting through organizational change. The role requires global workforce planning, technical recruiting expertise, employment-law knowledge, and executive-level talent strategy leadership.

Leads complex, cross-functional business intelligence initiatives from strategy and scoping through delivery. Partners with senior leaders across Sales, Marketing, Finance, and Operations to build scalable data products and actionable insights. Establishes standards for metrics, data modeling, governance, quality, and storytelling; designs data infrastructure using modern tools such as dbt. Drives data literacy, mentors analysts, contributes to analytics roadmaps, and ensures data assets are trusted, discoverable, secure, and fit for executive decision-making.

Develop and execute territory sales strategies to acquire new Jamf customers, manage full sales cycles, build pipeline, present solutions to executives, and close business. Partner with Sales Development Representatives, Sales Engineers, channel partners, and Apple to deliver solution-focused sales conversations. Forecast sales activity and revenue, meet targets, and build trusted customer relationships using Jamf’s sales technology stack.

Operate and improve production services by implementing SLOs, error budgets, observability, automation, tooling, and technical documentation. Investigate incidents across application, data, infrastructure, and network layers; participate in on-call support; improve performance and eliminate toil using automation and AI agents. Collaborate across engineering, product, customer success, and support teams, provide technical escalation, mentor engineers, and contribute to reliability design and shared AI practices.

Lead agile teams to design, build, and operate enterprise-grade software and agentic workflows that act on production systems. Mentor others, produce designs, enforce guardrails (blast-radius, rollback, CI gates), integrate LLM APIs and agentic frameworks, and prioritize security, vulnerability management, observability, and quality across deployments.

Support sales across Public Sector, Healthcare, and Education as the technical lead: run tailored demos, manage POCs/trials, enable partners, present at events, train teams, maintain CRM activity, recommend Jamf/Apple MDM solutions, and collaborate with sales, marketing, product, and enablement. Role is field-based with autonomy and up to 50% travel across EMEIA.

Identify and qualify enterprise accounts, perform outbound prospecting via email/phone/LinkedIn/events, generate qualified leads and meetings, collaborate with Key Account Managers and Marketing, and track activity in Salesforce while maintaining long-term prospect engagement.

Act as the technical voice in sales, run tailored demos, support PoCs, enable partners, represent Jamf at events, maintain CRM updates, and recommend Jamf-based solutions across Public Sector, Healthcare, and Education.

Own a portfolio of strategic educational SaaS accounts, guiding executive stakeholders through onboarding, adoption, value realization, retention, and expansion. Build trusted relationships, lead business reviews, establish customer Centers of Excellence, track success metrics, mitigate risks, and advocate for customer needs cross-functionally. Provide expert guidance on Jamf solutions, Apple ecosystems, enterprise IT workflows, and deployment strategies.

Own and deliver macOS and iOS security applications using Swift and Apple Network Extension frameworks. Lead projects end to end, diagnose production incidents, improve observability and testing, review agent-produced code, contribute to technical direction, and mentor engineers. The role spans content filtering, ZTNA, shared Swift packages, release infrastructure, and operational support for Jamf Trust.

Owner of post-sale customer relationships for a book of business, driving adoption of Jamf SaaS solutions, managing renewals, identifying expansion opportunities, running strategic reviews, and collaborating with sales and technical teams to achieve retention and customer outcomes.

Own and evolve Jamf's digital, one-to-many customer success strategy. Design AI-powered engagement, define tooling requirements, set adoption and retention metrics, partner with data and cross-functional teams, govern automated communications, and drive roadmap execution to scale customer adoption and retention.

Build production systems that let AI agents safely author code changes inside deterministic gates with verification and auditable trails. Own end-to-end features, design trust boundaries and least-privilege models, implement evaluation and observability for non-deterministic systems, and collaborate with security and platform teams to meet compliance and audit requirements.

Design and build production systems that let AI agents author and verify code changes within deterministic gates. Own features end-to-end, define trust boundaries and least-privilege models, implement observability and auditing, collaborate with security and platform teams, and apply engineering best practices to keep agentic systems secure and auditable.

Sell Jamf's Whole Product Experience across a North American territory, generating new business and upsells, developing account plans and executive relationships, forecasting sales, partnering with SEs and channel partners, mentoring inside sales, and using tools like Salesforce, DiscoverOrg, and LinkedIn to drive growth.

Drive new and existing business across Australia and New Zealand by selling the Jamf platform. Build account plans, engage executive stakeholders, manage territory campaigns and channels, forecast sales, use Salesforce/Clari, and travel up to 50% to support adoption and expand Jamf in commercial accounts.

Lead Jamf's business continuity and disaster recovery program: develop and maintain DR runbooks, coordinate multi-cloud recovery (AWS/Azure), manage DR exercises and roadmap, ensure audit-ready evidence for compliance, serve as DR operations lead during activations, monitor threats, and provide 24/7 escalation and incident support.

Prospect and qualify leads across Japan, follow up on inbound leads, execute outbound cadences, log activity in Salesforce, and hand qualified opportunities to Inside or Field Sales while collaborating with Marketing.