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The Enterprise Support Engineer I provides technical support for customers using Jamf products, troubleshooting various issues, and ensuring customer satisfaction through effective solutions. They document complex setups and collaborate with other departments to resolve inquiries, while also serving as a customer advocate to optimize product deployment.
The Technical Support Associate at Jamf provides Tier 1 technical support for customers regarding the installation and troubleshooting of Jamf products. Responsibilities include responding to customer inquiries via phone and chat, escalating issues as needed, documenting case notes, and maintaining high customer satisfaction during support interactions.
The Account Executive at Jamf is responsible for developing relationships with key stakeholders, growing new business, and meeting revenue goals in the GCHK region. This role involves sales strategy execution, pipeline development, and fostering customer success with Jamf and Apple devices. The Account Executive will also travel up to 20% for events and maintain relationships with sales ecosystem partners.
Identifying and developing new business through outbound prospecting efforts within a specific territory. Collaborating with Account Executives and Sales Engineers to grow new business and contribute to pipeline growth in Greater China area. Maintaining accurate records of leads and opportunities.
The Channel Account Executive at Jamf will expand the business in Spain through Channel Partners, ensuring they hit their goals. Responsibilities include developing channel plans, training partners, maintaining relationships with C-Level contacts, and collaborating with teams to accelerate growth and customer satisfaction while promoting a positive workplace culture.
The Senior Legal Counsel will provide transactional and negotiation support to Jamf's sales and channel teams, advise on compliance and risk, and mentor within the legal team. Responsibilities include negotiating contracts, optimizing contract processes, advising on legal issues for new products, and enhancing compliance programs.
As a Software Engineer II at Jamf, you will work on the Jamf Security Cloud product, focusing on integrating data from various systems and developing microservices mainly in Java. You will complete tasks independently, mentor others, and communicate technical concepts effectively within a collaborative team environment.
The Enterprise Customer Success Manager at Jamf ensures successful deployment of Apple products, driving customer engagement, adoption, and satisfaction. They manage customer interactions, perform business reviews, collaborate across departments, and promote the value of Jamf’s services to meet customer goals.
As a Product Owner II at Jamf, you will facilitate the development of products that meet customer needs and align with company strategy. You will prioritize backlog items, collaborate with engineering teams, define acceptance criteria, and guide product development while maintaining a focus on operational excellence and continuous improvement.
The Technical Support Specialist I at Jamf provides technical support for customers regarding Jamf products. Responsibilities include troubleshooting, customer interactions, case documentation, and sharing technical information. The role requires excellent communication skills and the ability to work independently and collaboratively.
The Manager of Accounting at Jamf will oversee operational accounting functions, ensuring the timely maintenance of the general ledger, managing accounts payable, and ensuring compliance with statutory regulations. Responsibilities include leading the accounting team, managing statutory audits, collaborating with FP&A and tax teams, and improving internal controls.
The Senior Cloud Engineer at Jamf is responsible for automation and development of the backend infrastructure powering Jamf Cloud for managing Apple devices in organizations. Responsibilities include deployment, maintenance, security, development, data management, and disaster recovery support.
The Technical Support Associate I provides Tier 1 technical support for customers regarding the installation and troubleshooting of Jamf products. Responsibilities include fielding support requests via phone and chat, documenting issues, and escalating cases as necessary to maintain customer satisfaction.
The Product Owner at Jamf facilitates product development by bridging business and engineering teams. They prioritize the product backlog, collaborate with stakeholders, define acceptance criteria, and ensure product increments meet quality standards. This role also involves participating in Scrum ceremonies and representing customer needs.
As a Sales Development Representative at Jamf, you will prospect and develop new business leads through outbound efforts. You'll follow up on incoming leads, collaborate with the sales team, and maintain thorough records in Salesforce, contributing to pipeline growth and territory sales.
The Technical Support Specialist provides assistance to customers regarding the installation, troubleshooting, and integration of Jamf products. Responsibilities include resolving support issues, maintaining case documentation, and effective customer communication. The role emphasizes teamwork in technical support and documentation efforts.