Jobs at JAM Industries

Develop the company’s AI and machine learning roadmap, advise leadership on AI investments and automation, oversee model development and deployment, and promote responsible data and AI use. The role identifies and prioritizes AI opportunities, facilitates cross-functional discovery sessions, creates project charters, supports data-driven transformation, participates in governance, and trains teams on prompt engineering and AI workflows.

Analyzes customer and vendor accounts, claims, deductions, rebates, credits, chargebacks, and billing discrepancies. Reconciles account balances, validates claims against contracts and pricing agreements, issues ERP credits, prepares financial and performance reports, tracks KPIs, supports audits, and recommends process improvements. Collaborates with sales, finance, customer service, operations, and vendors to resolve account issues while maintaining accurate records and strong customer service.

Leads enterprise supply chain and inbound logistics strategy, freight management, customs and trade compliance, supplier and carrier relationships, budgeting, cost optimization, process improvement, technology integration, and team development. Oversees domestic and international operations, establishes performance governance, manages risk and regulatory requirements, and provides executive-level reporting while driving scalable, efficient, and compliant supply chain operations.

Generates and qualifies leads, researches prospects, conducts outreach, nurtures relationships, prepares quotes, and supports sales closures. Maintains CRM pipeline accuracy, tracks conversion and outreach metrics, handles objections, communicates product value, collaborates with sales and marketing, and represents the company at occasional trade shows and networking events.

Generates and qualifies leads, researches prospects, conducts outreach, nurtures relationships, and builds sales pipelines. The role quotes and closes sales, tracks conversion metrics, maintains CRM records, handles objections, collaborates with sales and marketing, and represents the company at occasional industry events.

Manages a portfolio of consumer technology brands across audio, gaming, mobile, home entertainment, and automotive categories. Responsibilities include product lifecycle management, pricing, promotions, inventory planning, forecasting, profitability, market analysis, supplier relationships, e-commerce support, merchandising, product launches, and business development. The role collaborates with Sales, Marketing, Purchasing, and brand partners, and supports customer presentations, training, trade shows, and industry events.

Leads end-to-end ownership, governance, reliability, modernization, and continuous improvement of enterprise business application services across ERP, WMS, CRM, cloud, and SaaS platforms. Develops a three-year roadmap, oversees releases and service KPIs, manages critical incidents, partners with business stakeholders, and leads platform, support, and development teams. Requires executive communication, strong governance, technology strategy alignment, and French-English bilingualism.

Supports budgeting, forecasting, financial reporting, reconciliations, and operational analysis while developing Power BI dashboards, data models, and reporting solutions. Manages data governance, Microsoft Fabric migration, automation, process optimization, and cross-functional business intelligence projects. Requires advanced Power BI, DAX, Power Query, Excel, data modeling, and JDE experience, plus strong analytical, communication, organizational, and project management skills. French-English bilingualism is required.

Manage customer billing claims, deductions, billbacks, and promotional rebates by validating contracts, pricing, promotional calendars, and supporting documentation. Investigate discrepancies, approve or reject claims, issue ERP credits, code customer accounts and general ledger entries, and communicate resolutions to customers. Conduct audits, support financial controls and internal or external audits, maintain documentation, and report performance metrics such as resolution time, deduction aging, accuracy, and rework rates.

Coordinates inbound international shipments from booking through receipt, including customs clearance, freight documentation, tracking, cost validation, and ERP updates. Produces logistics KPI dashboards and transit reports, maintains supplier procedures, resolves shipment and receiving issues, and supports compliance with transportation regulations. The role also contributes to process improvements, duty drawback claims, and collaboration with customs brokers, freight forwarders, carriers, warehouses, suppliers, and internal teams.

General internship opportunity offering hands-on experience, a meaningful summer project, career training workshops, and exposure to senior leaders across JAM Industries’ business areas.

Develops and improves employee training programs, conducts onboarding and orientation, identifies organizational training needs, documents lessons learned and best practices, evaluates training effectiveness, manages training budgets, and creates manuals and educational materials. The role collaborates with management to align development programs with production changes and business requirements.

Owns Salesforce architecture, solution design, integration strategy, data governance, security, scalability, and technical direction. The role designs solutions across Sales Cloud, Service Cloud, Experience Cloud, and CPQ; governs APIs and enterprise integrations; reviews code and configurations; mentors technical teams; manages architecture standards and risks; and supports project discovery, testing, deployment, and production readiness.

Administer and support Windows Server, Active Directory, Azure, Microsoft 365, networking, backups, monitoring, and hybrid identity environments. Provide L2/L3 escalation, troubleshoot infrastructure issues through log analysis, perform patching and recovery operations, support business applications and peripheral systems, and document configurations and procedures. Collaborate with infrastructure, network, security, application, and database teams across North America.

Develop and maintain Power BI datasets, semantic models, dashboards, and financial and operational reports. Collaborate with Finance, IT, and BI teams to translate business needs into scalable data solutions, manage dataflows and transformations, automate reporting, ensure data quality, troubleshoot issues, and perform ad hoc analysis.

Coordinates inbound international shipments from booking through receipt, including customs documentation, freight forwarding, tracking, ERP updates, and compliance. Analyzes transit performance, manages logistics KPIs and dashboards, validates freight and customs costs, resolves receiving issues, and supports supplier procedures and process improvements. The role collaborates with warehouses, carriers, customs brokers, suppliers, and internal teams while providing customer service and maintaining accurate logistics records.

Manage and grow consumer electronics brand sales across British Columbia by supporting existing accounts, prospecting new customers, securing brand listings, conducting product training, merchandising, coordinating promotions, following up on leads, and maintaining strong customer relationships. The role also involves trade shows, sales meetings, product education, and collaboration with management to achieve sales objectives.

Coordinates inbound international shipments from booking through receipt, including customs documentation, freight tracking, carrier communication, cost validation, and ERP updates. Manages logistics KPIs, dashboards, reporting, supplier procedures, customs brokers, and transportation claims. Supports process improvements and compliance with applicable shipping regulations. Requires strong analytical, organizational, customer service, and problem-solving skills, along with fluent written and spoken French and English.

Supports Product Management with brand plans, product launches, promotions, pricing updates, SKU and product information management, inventory analysis, business reporting, and sales materials. Coordinates with Sales, Marketing, Purchasing, and Operations while maintaining accurate product data and reports. Requires 1–2 years of relevant experience, advanced Excel and Microsoft Office skills, strong analytical and organizational abilities, and French-English bilingual communication.

Leads the global finance transformation strategy, roadmap, governance, and execution across multiple business units. Directs ERP deployments, automation, analytics, data governance, financial process standardization, reporting modernization, and integration planning for mergers and acquisitions. Coordinates Finance, IT, Operations, and regional leaders while managing budgets, timelines, risks, resources, deliverables, and organizational change.