Jobs at Iru

Leads a team building and operating Iru’s GTM engineering systems across CRM, CPQ, billing, data, automation, and AI. Owns quote-to-subscription workflows, HubSpot architecture, Stripe integrations, reconciliation, routing, internal applications, engineering standards, production reliability, and team development. The role is hands-on, requiring software delivery, cross-functional partnership with Finance and Sales, and leadership of GTM engineers.

Leads and coaches a team of SDRs in a high-volume outbound B2B SaaS sales motion. Owns activity standards, pipeline generation, meeting quality, CRM hygiene, conversion tracking, coaching, performance accountability, hiring, onboarding, and rep development. Partners with sales leadership to improve qualified opportunity creation and pipeline contribution.

Develop and execute Iru’s visual brand across websites, digital ads, email, sales materials, events, and social media. Lead art direction for motion graphics and video, maintain scalable Figma design systems, create interactive product storytelling, and ensure consistent, high-quality brand execution. Collaborate with marketing, communications, product marketing, demand generation, and web development teams while exploring emerging design tools, trends, and AI.

Own incident response, observability standards, and SLI/SLO adoption across engineering teams. Lead incident lifecycle improvements, postmortems, runbooks, alert optimization, Datadog dashboards, error-budget practices, and reliability enablement. Partner with Infrastructure, Security, Support, and Product to improve detection and recovery times, mentor engineers, support capacity planning and chaos exercises, and drive sustainable team-owned operational excellence.

Lead and grow Iru’s EMEA Customer Success team, owning retention, renewals, expansion, forecasting, customer health, and team performance across Commercial, Mid-Market, and Enterprise segments. Coach and develop quota-carrying CSMs, improve renewal and expansion processes, engage strategic customers, hire new talent, and partner with Sales, Support, Product, and Operations to build a scalable regional playbook.

Lead end-to-end product design for complex B2B SaaS experiences, from user research and journey mapping through wireframes, visual design, interaction details, and implementation specifications. Collaborate with product managers, engineers, designers, and leadership; use research and metrics to inform decisions; maintain design-system consistency; mentor designers; and help shape design processes and team culture.

Provide technical support to customers through chat, email, and video calls. Troubleshoot endpoint, identity, compliance, API, and integration issues across multiple operating systems and devices. Own tickets through resolution, analyze logs, reproduce problems, document solutions, and collaborate with engineering on bug fixes. Maintain clear communication, prioritize incidents, and deliver accurate, reliable customer assistance.

Identify and research target accounts, prospect through email, phone, and LinkedIn, qualify inbound leads, schedule meetings, introduce Iru’s security and IT platform, maintain accurate HubSpot records, overcome objections, and provide feedback to improve outbound sales strategy. The role offers foundational B2B SaaS sales experience and potential advancement into sales, customer success, or GTM leadership.

Serve as a technical advisor for device management, delivering product demonstrations, technical deep-dives, onboarding support, troubleshooting, and customer guidance. Collaborate with Sales, Success, Support, Product, and Engineering; create technical resources; escalate complex issues; communicate customer feedback; and influence product improvements. The role requires strong Apple device management expertise, scripting skills, communication, problem-solving, and customer empathy.

Lead strategic finance at Iru by owning FP&A, forecasting, budgeting, financial modeling, scenario planning, and performance reporting. Evaluate capital structure, debt and equity alternatives, financing needs, and fundraising scenarios. Develop investor-, Board-, and executive-facing materials, partner with senior leaders on operating plans and investment decisions, and strengthen scalable finance processes at a high-growth SaaS technology company.

Leads and scales an EMEA enterprise sales team, driving new-logo acquisition, pipeline generation, forecasting, complex deal execution, and regional go-to-market strategy. Coaches Enterprise Account Executives, manages performance against revenue targets, supports strategic customer negotiations, and collaborates with Marketing, Product, Sales Engineering, and Customer Success. The role requires strong enterprise SaaS sales leadership, multi-country experience, executive presence, and the ability to position complex IT and security solutions.

Serve as a technical advisor on Apple device management for prospects, customers, and internal teams. Deliver product demonstrations, technical deep-dives, onboarding support, troubleshooting, and escalations. Collaborate with Sales, Support, Success, Product, and Engineering; create technical resources and training materials; relay customer feedback to influence the product roadmap; and maintain expertise in MDM standards, networking, directory services, security, and SSO integrations.

Build and lead Iru’s private and public communities for IT and security practitioners. Responsibilities include launching community programs, recruiting members, managing engagement and retention, creating original campaigns and social content, maintaining brand voice, amplifying product launches, gathering audience insights, and collaborating across marketing and creative teams.

As an Account Executive, you'll drive sales in APAC, manage accounts, build relationships, and maintain a robust pipeline while collaborating with internal teams to deliver Iru's solutions.

Lead design and build of integrations, automations, and data plumbing across Finance, Accounting, People, and G&A. Own automation quality, monitoring, approvals, and documentation; support ERP and FP&A tool selection/migration; redesign workflows with stakeholders; baseline and measure capacity gains, and train teams on new systems.

Drive sales across EMEA, manage accounts, develop pipeline, collaborate with teams, and provide sales reporting to meet growth objectives.

The Enterprise Account Executive will lead sales initiatives in EMEA, managing the full sales cycle while exceeding revenue targets and building strategic relationships with enterprise customers.

The Enterprise Account Executive will drive sales initiatives into large companies, managing the sales process, exceeding revenue targets, and establishing trusted advisor relationships with enterprise customers.

As an Account Executive at Iru, you'll drive strategic sales, manage high-value accounts, and collaborate across teams to achieve sales targets, while leveraging Iru's AI-powered security and IT solutions.

The Sales Manager, Mid-Market will lead a team of Account Executives, drive revenue targets, improve sales execution, and foster a culture of accountability and performance through coaching and development.