Teams at Iru

As a Visual Designer, you will create marketing assets, support website design, and collaborate on brand projects while learning from a Senior Designer.

Lead end-to-end product design for complex B2B SaaS experiences, from user research and journey mapping through wireframes, visual design, interaction details, and implementation specifications. Collaborate with product managers, engineers, designers, and leadership; use research and metrics to inform decisions; maintain design-system consistency; mentor designers; and help shape design processes and team culture.

Provide technical support to customers through chat, email, and video calls. Troubleshoot endpoint, identity, compliance, API, and integration issues across multiple operating systems and devices. Own tickets through resolution, analyze logs, reproduce problems, document solutions, and collaborate with engineering on bug fixes. Maintain clear communication, prioritize incidents, and deliver accurate, reliable customer assistance.