The Role
Leads and develops a team of Solutions Engineers across presales and post-sales engagements. Responsibilities include workload coverage, coaching, technical discovery and demonstrations, proofs of concept, customer migrations, hiring, onboarding, competitive enablement, and collaboration with Sales, Product, Marketing, and Customer Success. The role requires expertise in endpoint management, identity, security, compliance, scripting, and APIs, along with strong technical credibility and people leadership.
Summary Generated by Built In
About Iru
Iru is the AI-powered security & IT platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation—collapsing the stack and giving IT & security time and control back.
Iru is backed by some of the smartest investors in tech—General Catalyst, Tiger Global, Felicis, Greycroft, and First Round Capital. In July 2024, Iru raised $100 million from General Catalyst, valuing the company at $850 million. Customers include Cursor, Vercel, Bumble, Plaid, Glean, Apollo, Replit, and Mercor, and Iru partners with industry leaders such as ServiceNow and AWS. Iru was named to Forbes’ America’s Best Startup Employers 2025 list for employee engagement and satisfaction.
The Opportunity
As Manager of Solutions Engineering, you lead our Solutions Engineers day to day. You keep the team sharp on a platform that is growing fast, make sure every deal and every new customer gets the technical coverage they need, and raise the bar on how we discover, demo, migrate and win.
This is a player coach role on a lean team. You need enough technical credibility to earn the respect of experienced engineers, and the leadership instincts to make everyone around you better. We run pre-sales and post sales as separate teams, and you may lead either one or both, depending on where we need you. You will report to the Global Director of Solutions Engineering, and the SEs on your team will report to you. You will work closely with Sales, Customer Success, Product and Marketing.
This is a hybrid position in our Miami office, Tuesday through Thursday.
What You'll Do
- Lead the team day to day: Run the team rhythm, coverage and workload so every opportunity gets the right SE at the right time.
- Coach for real: Listen to calls, give direct and useful feedback on discovery, demos, positioning and objection handling, and develop each SE with a clear path to grow.
- Step into the work: Join key opportunities and customer migrations, pressure test the technical strategy and help Account Executives and SEs move evaluations to close and customers to go live.
- Set the technical bar: Hold the team to a high standard for demos, proofs of concept and technical validation across Windows, macOS, endpoint security, identity and compliance.
- Keep the team current: Make sure the team stays on top of product releases, competitors and newer areas like Android, identity and compliance, and build repeatable assets that save everyone time.
- Hire and onboard: Help interview and hire SEs, and get new hires productive quickly.
- Be the bridge: Work with Sales, Product and Marketing, bring clear field feedback back to Product and tell leadership where the team is strong and where it needs help.
What You'll Bring
- Leadership: You have managed or led SEs or a technical, customer facing team, and you have a record of developing people. Having built or scaled an SE team, including hiring and onboarding, is a big plus.
- SE maturity: You have a strong SE background in presales, post sales or both. Your discovery is sharp, your demos are well structured, and you know how to position value and compete. Experience with long, complex technical evaluations and larger deals helps.
- Current device management depth: You know macOS and Windows management well and recently, including MDM or UEM tools like Jamf and Intune. Experience with Android Enterprise, Declarative Device Management or Platform SSO is a plus.
- Identity and security knowledge: Working knowledge of Okta or Entra ID, SAML, OIDC and SCIM, plus endpoint security, including EDR and vulnerability management. Compliance automation or GRC background is a plus.
- Technical credibility: You have enough hands on depth to troubleshoot, review a proof of concept and challenge an SE's approach, and you are comfortable with scripting and APIs.
- Humility and coachability: You are confident without needing to be the smartest person in the room. You can coach people who know some things better than you do, and learn from them.
- Grit: The environment is demanding, with heavy customer calendars, context switching, quarter end pushes and constant product change. You set the example on ownership and build a team that shares what it knows and keeps improving.
Benefits & Perks
Competitive salary
Hybrid work environment (3 days in office per week)
100% individual and dependent medical + dental + vision coverage
401(K) with a 4% company match
20 days PTO
Iru Wellness Week the first week in July
Equity for full-time employees
In-office lunch stipend provided
Up to 16 weeks of paid leave for new parents
Paid Family and Medical Leave
Modern Health mental health benefits for individuals and dependents
Fertility benefits
Working Advantage employee discounts
Onsite fitness center
Free parking
Exciting opportunities for career growth
We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you’re someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you.
At Iru, we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.
Iru is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law. #LI-Hybrid
Skills Required
- Experience managing or leading Solutions Engineers or a technical, customer-facing team
- Track record of developing and coaching team members
- Strong Solutions Engineering background in presales, post-sales, or both
- Expertise in discovery, demonstrations, value positioning, and competitive selling
- Strong recent experience managing macOS and Windows devices
- Experience with MDM or UEM tools such as Jamf and Intune
- Working knowledge of Okta or Entra ID, SAML, OIDC, and SCIM
- Working knowledge of endpoint security, including EDR and vulnerability management
- Hands-on technical depth for troubleshooting, proof-of-concept review, and technical strategy evaluation
- Comfort with scripting and APIs
- Experience with long, complex technical evaluations and larger deals
- Experience building or scaling a Solutions Engineering team, including hiring and onboarding
- Experience with Android Enterprise, Declarative Device Management, or Platform SSO
- Compliance automation or GRC background
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The Company
What We Do
Iru is the AI-powered security & IT platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation—collapsing the stack and giving IT & security time and control back.
