Jobs at iRobot

Lead market quality activities for Japan across the product lifecycle, conducting factory audits, inspections, and data-driven analysis of complaints and field performance. Drive root-cause analysis and corrective actions with global stakeholders, manage vendors and service partners, support regulatory (including PSE) compliance, and implement quality improvement initiatives to enhance customer experience and product performance.

Maintain and modernize CI/CD pipelines and build systems for embedded Linux, mobile apps, and cloud services. Support Jenkins, Bitbucket, Artifactory, automate deployments, implement testing and security tooling, troubleshoot build and release issues, and document systems while partnering with cross-functional teams to improve developer productivity and release quality.

Manage alpha and beta user testing programs: recruit and onboard testers, maintain schedules, triage and document feedback, create Jira tickets, integrate feedback across tools, analyze and present findings, and ensure tester engagement to inform product development decisions.

Manage outsourced call center partners to improve customer satisfaction and operational efficiency. Oversee vendor governance, performance monitoring, cost management, and service offering implementations while collaborating with internal and external teams.

The Director of Digital Platforms leads strategy and delivery of customer-facing digital platforms including Salesforce, OMS, and AI capabilities, aimed at enhancing Sales, Marketing, and Customer Service.

The IT Manager in Japan leads IT operations, manages vendor relationships, oversees infrastructure, supports business applications, and drives process improvement and automation.

The Supply Planner will develop and maintain accurate supply plans, manage inventory levels, collaborate with multiple teams, and support reporting and analysis.

Develop and implement test methods and fixtures for new robotic products; execute and analyze product and subsystem tests; prototype and iterate test approaches; define test strategies; collaborate cross-functionally (including China teams) to validate performance and reliability; leverage data analysis and AI tools to automate and scale test execution.

Lead R&D innovation to develop and validate robotic concepts through rapid prototyping, system design, hardware/software integration, and cross-functional collaboration. Drive technical alignment, document designs for NPI, and research cutting-edge algorithms and solutions to de-risk and advance next-generation consumer robots.

Support employee onboarding, office experiences, community engagement, and Executive Team administrative needs. Coordinate events, tours, visitor logistics, and onboarding materials to strengthen culture and connection. Provide travel and meeting support for executives and ensure positive in-office experiences.