Interactive Brokers
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The European Senior Sanctions Analyst will provide guidance on sanctions regulations, conduct due diligence, support investigations, and partner with financial crime teams to manage sanctions risks and ensure compliance across IBKR's European affiliates.
The Global Client Associate will provide high-level client service by resolving complex client inquiries related to trading platforms and financial products. Responsibilities include accounting functions, margin calculations, and contributing to the development of client service systems. The role requires strong communication skills and fluency in English and Russian.
The Senior Java Developer will design, develop, and maintain the Web API platform, add new features, write documentation and tests, expose internal services, and provide third-level support. Strong collaboration and communication skills are required to work with internal teams and clients.
The Institutional Client Services Associate serves as a liaison for Interactive Brokers' professional clients, providing exceptional service and support for account and trade-related inquiries, facilitating client onboarding, and conducting market research. Proficiency in Italian and English is required, with additional languages being a plus. Responsibilities include troubleshooting issues, making process improvement suggestions, and client training.
The role involves providing exceptional client service to retail and institutional clients, assisting with the account opening process, resolving client inquiries, and ensuring compliance with policies. The candidate will work closely with various internal teams to address client needs and manage financial crime risks effectively in a fast-paced environment.
As a Java Software Engineer, your responsibilities include designing and delivering software solutions, managing development tasks, optimizing existing code, collaborating with teams, testing features, and providing technical support. You will also maintain documentation and research technology improvements for back-end applications.
The QA Developer is responsible for designing and implementing test cases, maintaining the automation framework, analyzing defects, and collaborating with stakeholders. The role requires handling multiple projects while monitoring test automation results.
As an Android Software Engineer, you will design, code, test, and maintain mobile trading applications. You'll work closely with a strong team, utilizing best practices to optimize app performance, and enhance client experience through efficient, maintainable code. You will also provide guidance and mentoring to other developers, contributing to a dynamic, time-sensitive environment.
Support account opening procedures by verifying and processing documents, following up with clients, handling postal shipments, and providing assistance with account opening procedures. Requires communication skills, business document creation, proficiency in Microsoft Office software, and fluency in Japanese language (reading, writing, and typing).
The Software Support Engineer at Interactive Brokers will be responsible for addressing issues in the trading platform, translating technical requirements, coding applications, testing and debugging, and collaborating with team members. The role requires strong attention to detail, a Bachelor's degree in a related field, knowledge of core Java, and a desire to learn Java Swing. The company offers performance-based bonuses, vision and dental care benefits, stock incentive plan, and on-site lunch.
Assist clients with inquiries on trading offerings, troubleshoot technical issues, provide support through various channels, and manage wide-scale technical problems for Interactive Brokers. Must be fluent in English and Spanish, have a Bachelor's degree, and have 2+ years of client-facing support experience.
As a Document Processing Contractor, you will validate and screen documents for account openings, follow up with clients on any pending documentation, provide registered mail delivery support, and assist with document processing associated with account opening.
Handling client inquiries related to security systems, problem management, assisting with authentication apps, and issue escalation. Requires knowledge of Windows, macOS, iOS, Android, and strong client service skills.
As a Customer Services Representative at Interactive Brokers, you will handle client inquiries, provide assistance in understanding trading processes, troubleshoot issues, and liaise with internal teams. Required skills include Microsoft Word, Excel, Bloomberg, UNIX, and basic programming knowledge. Fluency in English and Chinese is preferred. Bachelor's degree and 2-3 years of customer service or financial service experience are required. Hybrid work arrangement with competitive benefits and opportunities for career progression.
As a Client Service Representative at Interactive Brokers, responsible for providing client service to retail clients, financial advisors, hedge fund operators, and broker-dealers. Manage client issues, respond to inquiries, and maintain client relationships. Required skills include identifying and escalating complex issues, troubleshooting, and providing high-value experiences. University degree (Bachelor's) and fluency in Japanese and business-level English are required. Excellent graduates are encouraged to apply. Hybrid work arrangement available.
Join the Client Technical Support Team at Interactive Brokers to assist clients with inquiries on trading offerings, troubleshoot technical issues, and act as a liaison between clients and internal teams. Fluency in English and Spanish is a must, along with 2+ years of client-facing support experience and technical skills in various platforms and applications.
Liaise with clients globally, handle inquiries, troubleshoot issues, educate clients on trading systems, assist in trading processes, and collaborate with internal teams. Requires strong product knowledge, analytical mindset, stress handling ability, and proficiency in English and Chinese.
Seeking Java developers from junior to senior level with strong analytical skills and experience in Java development. Responsibilities include designing and implementing software solutions, collaborating with development teams, and optimizing code for performance.
Provide technical support to clients for Interactive Brokers' trading platforms via phone, chat, and tickets. Troubleshoot issues related to desktop and mobile applications, as well as web-based services. Act as a liaison between clients and internal teams to resolve technical and software issues while maintaining effective communication.
The Global Client Associate at Interactive Brokers is responsible for resolving complex client service issues across various communication channels. This role involves troubleshooting trading platforms, understanding financial instruments, and collaborating with different departments to improve client service systems and processes.