Jobs at Interactive Brokers

The AML Compliance Analyst conducts surveillance and investigations on client activities to identify financial crime. They document findings, assist with queries, and develop policies while collaborating with regional partners and ensuring compliance with regulations.

The Technical Assistance Associate I provides technical support to clients, troubleshooting issues with Interactive Brokers' platforms, managing inquiries through various communication channels, and liaising between teams to resolve problems.

Design and maintain data pipelines and lake platforms, optimize data processing with cloud technologies and collaborate with team members for AI initiatives.

As a Client Services Representative, you will assist clients with account inquiries, improve processes, ensure regulatory compliance, and collaborate with teams to enhance the client experience.

As a Financial Services Representative, you will resolve client service issues, support complex service inquiries, and interact with internal teams.

Conduct AML/financial crime investigations by analyzing client accounts and transactions, identifying red flags, preparing case files and investigative reports, collaborating with stakeholders, and ensuring compliance with AML/CFT regulations and internal policies.

In this role, you will provide exceptional service to institutional clients, manage technical inquiries, and assist in understanding the trading lifecycle.

Manage end-to-end depository operations including maintenance and closure, settlements, reconciliations, corporate actions, US proxy processing, SLB reconciliation, and support international clearing and compliance.

As a Financial Services Representative, you'll provide client support through phone, email, and chat, assisting in trading and account management while collaborating with internal teams to enhance client experience.

The Clearing Operations Analyst will perform trade reconciliations, settlement processing, and oversee derivatives activities, contributing to operational efficiency and system development.

Design, implement, and maintain CI/CD pipelines and infrastructure-as-code. Ensure system availability, scalability, and reliability. Write and review code, mentor juniors, handle on-call escalations, and evaluate new technologies.

Build, optimize, and scale Python-based trade surveillance processes and infrastructure to detect market abuse and regulatory violations; own issue resolution, participate in Git/Gerrit code reviews, and handle large-scale data processing using Pandas/NumPy and SQL.

Monitor operational health of applications and systems, troubleshoot issues, provide technical support, and collaborate during incident reviews.

Provide phone, chat, and ticket support for Interactive Brokers' desktop, mobile, and web platforms; troubleshoot connectivity and software issues; escalate and manage wide-scale technical problems.

The Open Accounts Associate processes client documentation, ensures compliance, maintains accurate records, identifies discrepancies, and collaborates on account maintenance.

The Office Administrator/Receptionist will welcome visitors, assist with administrative tasks, manage meeting schedules, support office consumables, and handle secretarial duties.

The Enhanced Due Diligence Analyst conducts reviews of high-risk clients, prepares summaries, performs risk assessments, assists in compliance audits, and maintains procedures.

Manage projects focused on regulatory compliance, operational efficiencies, and technological solutions while leading teams and ensuring positive user experiences.

Serve as the first point of contact for clients, guiding them through trading tools, troubleshooting account issues, and collaborating with teams to improve client experience.

Provide first-level technical support for Microsoft Windows platforms, assist users with IT issues, and troubleshoot hardware and software problems.