Provide technical and functional support for the Interactive Brokers Trader Workstation, manage client inquiries, and troubleshoot trading software issues.

Provide first-level technical support for Microsoft Windows platforms, assist users with IT issues, and troubleshoot hardware and software problems.

Manage projects focused on regulatory compliance, operational efficiencies, and technological solutions while leading teams and ensuring positive user experiences.

Interactive Brokers seeks dynamic individuals to explore various occupations and enhance their career. Engage in projects that impact global clients using cutting-edge technology.

The role involves Level 2 support for Windows systems and VMware VDI, requiring troubleshooting, maintenance, and client support for regional employees.

The Senior Data Analyst - Compliance will support data governance by mapping data lineage, creating policies, and responding to regulatory inquiries.

Provide Level 2 End User support for Windows systems and VMware VDI. Troubleshoot issues and maintain desktop and server infrastructures, while managing client needs and documentation.

Liaise with clients globally, respond to inquiries, assist in the trading cycle, troubleshoot issues, and collaborate with internal teams to maintain client satisfaction.

Responsible for Level 2 End User and Windows system support, troubleshooting VMware VDI systems, providing EUC support, and participating in Root Cause Analysis.

The Client Services Representative resolves client service issues, provides support on trading platforms, and communicates effectively with clients and internal departments.

Lead and supervise a client support team, resolve complex technical issues, communicate with clients, enhance workflows, and train team members.

As a Client Services Representative, you will support new accounts, respond to client inquiries, assist processing teams, and ensure compliance with regulatory requirements.

Manage international tax compliance, preparing U.S. federal income tax computations, and ensuring timely tax filings for non-US operations.

The QA Developer will perform test analysis, design and implement test cases, maintain automation frameworks, and report defects while collaborating with stakeholders.

Monitor applications and systems health, troubleshoot operational issues, provide technical support, and develop monitoring tools for trading systems.

Provide bilingual (French/English) client support for trading platform issues, transaction and margin analysis, product and execution queries, collaborate with internal teams to troubleshoot, test systems, and recommend service improvements.

Provide bilingual (French/English) client support resolving routine and complex issues across trading, margin analysis, and execution. Assist with trading platform operation, analyze systems and procedures, recommend enhancements, perform margin and fee calculations, and collaborate with global Client Service, Programming, Clearing, Cashiering and Compliance teams.

The Client Service Representative manages and resolves client inquiries, concerns, and complaints, ensuring high levels of client satisfaction while adhering to company policies and procedures.

Serve as the first point of contact for clients, guiding them through trading tools, troubleshooting account issues, and collaborating with teams to improve client experience.

Provide technical support for clients using the Interactive Brokers platforms, troubleshoot issues, and ensure effective communication between clients and internal teams.