Jobs at InteLogix

The Dialer Management Analyst optimizes outbound dialer campaigns, manages performance metrics, ensures staffing efficiency, provides support, analyzes trends, and collaborates with teams to enhance operations.

The Sales Representative will field inbound sales calls, recommend storage solutions, process agreements, and provide exceptional customer service while achieving sales goals.

Lead global compensation and benefits strategy across the US, Philippines, El Salvador, and Egypt. Design pay structures, manage benefits programs and vendor relationships, ensure compliance, run compensation analytics and pay equity reviews, advise senior leadership, and lead a small total rewards team to support workforce planning, executive compensation, and growth initiatives.

The Sales Representative at InteLogix manages incoming calls to provide specialized residential electricity plans, handles customer inquiries, retains existing customers, and exceeds sales goals through upselling additional products.

Lead and manage projects across full lifecycle: planning, design, testing, delivery. Define requirements with stakeholders, create schedules and risk mitigation plans, oversee multiple concurrent projects, protect sensitive information, and align project work with business strategy and goals.

Lead global customer care operations, set and track SLAs/KPIs, manage client relationships, drive process and system improvements, oversee staffing, budgets and P&L, deploy CX technology, ensure compliance, and develop teams to improve service and operational efficiency.

The Workday Administrator will manage and optimize Workday Financials, support system enhancements, collaborate with finance and IT, and ensure accurate reporting.

As a Customer Support representative, you will engage with customers via phone, provide solutions, and ensure satisfaction while maintaining product knowledge and performance metrics.

Run paid and organic social job ads, write ad copy, monitor campaign performance, pull and summarize weekly ad reports, maintain tracking spreadsheets, create simple employer-branding content in Canva, coordinate with recruiters, and support virtual hiring events and general recruiting marketing admin tasks.

As a Tax Preparer at InteLogix, you'll assist clients with tax preparation, provide advice, and ensure compliance with tax regulations in a fast-paced, remote environment.

As a Tier 2 Technical Support Representative, you will diagnose technical issues, assist customers with internet and cable services, and document interactions. You will provide excellent customer service in a fast-paced environment, requiring strong communication and troubleshooting skills.

Responsible for implementing and administering QA procedures, monitoring agent performance against metrics, reporting technical issues, verifying policy and regulatory adherence, identifying training needs, reviewing escalations, and compiling performance reports to improve customer experience and agent quality.

The Director of Training and Quality Assurance oversees training and quality programs in a BPO environment, ensuring high customer experience standards, team performance, and client satisfaction. They develop training strategies, lead QA functions, manage client relations, and drive continuous improvement initiatives.

As a Bilingual Customer Support representative, you will assist customers via phone, resolve complaints, document interactions, and strive to exceed satisfaction goals.

InteLogix seeks a Project Manager to lead integrated solutions using advanced technology, focusing on enhancing customer experiences and brand advocacy.

Lead financial strategy for call center operations, focusing on budgeting, forecasting, cost control, and reporting. Collaborate with multiple teams to ensure compliance and optimize performance.