Teams at InteLogix

Manage workforce scheduling, intraday real-time monitoring, and compliance for multi-site contact center accounts. Build weekly schedules, handle exceptions and staffing adjustments, maintain RTM dashboards, deliver reporting and short-term forecasts, and supervise WFM supervisors and analysts.

Lead and manage projects across full lifecycle: planning, design, testing, delivery. Define requirements with stakeholders, create schedules and risk mitigation plans, oversee multiple concurrent projects, protect sensitive information, and align project work with business strategy and goals.

As a Tax Preparer at InteLogix, you'll assist clients with tax preparation, provide advice, and ensure compliance with tax regulations in a fast-paced, remote environment.