Jobs at InstaLILY

Own InstaLILY’s brand voice across LinkedIn, X, executive ghostwriting, thought leadership, newsletters, case studies, sales enablement, SEO content, and strategic copy. Propose content topics, run experimentation, measure performance, and optimize for engagement, traffic, and pipeline. The role requires technical fluency in AI and enterprise systems, strong writing across formats, executive ghostwriting expertise, and in-office work in New York.

Owns InstaLILY’s end-to-end commercial contracting process, including drafting and negotiating SOWs, MSAs, DPAs, SLAs, Schedule A documents, and order forms. Leads redlines, data protection terms, technical scoping, approvals, execution tracking, sales enablement, template development, and deal desk implementation. The role requires translating technical architecture into contract language, protecting scope, maintaining accuracy under high volume, and building contracting processes from scratch.

Own InstaLILY’s product marketing function as a solo leader. Define category positioning, product narratives, vertical messaging, competitive strategy, sales enablement, analyst relations, case studies, launches, and pricing input. Partner directly with founders, sales, engineers, and customers across construction, distribution, logistics, and healthcare. The role emphasizes exceptional writing, enterprise deal understanding, technical curiosity, AI-native workflows, and in-person work five days weekly in New York.

Own InstaLILY’s video strategy and production from concept through delivery. Produce customer stories, founder and executive short-form content, event coverage, and product videos. Responsibilities include interviewing and directing subjects, filming on location, lighting, audio, editing, color, sound, motion graphics, footage organization, freelancer coordination, and maintaining a consistent publishing cadence. The role requires independent creative ideation, full-stack production skills, comfort at industrial locations, AI-enabled workflows, and approximately 25% travel.

Develop and improve InstaLILY’s core AI platform, collaborating with product, design, UI/UX, and business teams to deliver reliable customer-focused features. The role includes writing software, testing, supporting CI/CD practices, maintaining technical quality, and staying current with AI and software engineering technologies. Candidates should have 0–2 years of software engineering experience, programming experience in Python and JavaScript, and familiarity with cloud computing or AWS, Azure, or GCP.

Extends the COO’s capacity across customer engagements, private equity partnerships, commercial strategy, and revenue-driving deals. Owns strategic priorities, operating cadence, deal preparation, customer escalations, and end-to-end follow-through. Acts as a thought partner to the COO, identifying patterns across accounts and translating strategic direction into executable plans. Requires strong executive presence, commercial judgment, communication, detail orientation, AI fluency, and comfort operating in ambiguous, high-stakes environments.

Own full-cycle recruiting for GTM roles, including account executives, account managers, sales managers, growth, customer success, and operations positions. Build sourcing strategies, screen candidates, create interview processes, partner with hiring managers, manage recruiting metrics in Greenhouse, and deliver a strong candidate experience. This hands-on individual contributor role requires independently sourcing and closing sales talent while building the company’s recruiting infrastructure.

Own the revenue operations infrastructure supporting a rapidly scaling enterprise sales organization. Responsibilities include managing GTM data and integrations, building territory, quota, capacity, forecasting, routing, qualification, pipeline, attribution, and deal desk processes. The role also oversees data integrity, reporting for leadership and investors, commissions coordination with Finance, and scalable automation and support for sales representatives.

Leads enterprise customer success, retention, expansion, strategic accounts, and customer SWAT operations. Personally manages executive relationships, escalations, pilots, QBRs, and complex account decisions while building the customer success playbook. Hires, coaches, and develops Strategic Partners and Growth Analysts responsible for customer engagement and pilot-to-production delivery. Owns retention and expansion outcomes and prepares the organization for evolving AI-driven customer needs.

The Growth & Business Analyst II will engage with clients, analyze market trends, support deal strategies, and enhance product knowledge to improve client satisfaction and operational efficiency.

Founding Engineering Manager for London office to lead a 6-10 engineer team building an enterprise AI agent platform. Own technical direction, delivery, hiring, performance management, and customer-facing technical work. Act as a player-coach: review designs, ship production LLM systems, run incident response, and embed with enterprise customers.

Coach Growth Analysts and own customer lifecycle from zero-to-one pilots through post-pilot expansion. Run workshops, POCs, QBRs and executive briefings; drive customer outcomes, identify expansion signals, escalate strategic decisions, translate customer feedback into product input, contribute playbooks, and travel to customer sites as needed.

Own and execute integrated marketing: develop quarterly roadmaps, ghostwrite executive social content, run omni-channel pipelines, produce events, translate product demos into campaigns, coordinate cross-functional production, build community, and track full-funnel analytics to drive awareness and GTM pipeline.

Manage post-pilot enterprise customer accounts, drive expansion through strategic use case identification, and collaborate cross-functionally for customer success and transformation.

Design and implement polished, production-ready front-end experiences and design systems in code. Build UI across chat, voice, copilots, and agentic workflows, improve tooling and prototyping, ensure accessibility, performance, and visual quality, and collaborate closely with design and engineering to turn prototypes into shipped products.

Partner with the COO to extend capacity across customers, PE/portfolio partnerships, and revenue-driving deals. Lead commercial execution, represent the COO in high-stakes meetings, translate strategy into executable plans, own operating cadence, and drive cross-functional initiatives to completion.

Develop and maintain InstaLILY's AI agents platform, collaborate with product/design/growth and enterprise stakeholders, ship customer-facing features, ensure reliability via testing and CI/CD, and iterate on feedback while staying current on AI trends.

Build and run AI-native GTM systems: design and execute outbound experiments, build ICP scoring and intent pipelines, maintain prospecting/enrichment stack and CRM automations, extend LLM/agent workflows, and deliver dashboards tying activity to ARR.

Identify target accounts and stakeholders, run multi-channel outbound outreach, qualify prospects, book discovery meetings for AEs, maintain CRM hygiene, partner with marketing and leadership on messaging, and exceed monthly qualified-meeting and pipeline targets.