Jobs at Insomnia Cookies

Pick up and deliver cookies, milk, and ice cream within a small local zone using a non-motorized bicycle. Check orders for quality, use the Insomnia delivery app to update status, and provide friendly, professional customer service.

Deliver cookies, milk, and ice cream by bicycle within a local zone. Verify order accuracy and quality, provide friendly customer service in-person and by phone, and use the company delivery app to update order status. Follow safety and company standards for timely deliveries.

Design, deliver, and evaluate onboarding and operational training programs; conduct needs analyses; manage LMS and training projects; create internal communications and campaign activations; analyze training metrics and ensure compliance and continuous improvement.

Lead brand strategy and integrated marketing for Insomnia Cookies, owning positioning, creative partnership, PR, social/influencer, partnerships, campaign calendar, measurement, and a small direct team to drive brand equity and growth.

Lead Insomnia Cookies' digital growth engine across loyalty, CRM (email/push/SMS), paid media, SEO, third-party delivery, Reddit/community, and personalization. Build and execute roadmaps, manage agencies, own loyalty economics and segmentation, activate first-party data, measure incrementality, and partner cross-functionally to drive acquisition, retention, and lifetime value.

As a Bike Cookie Courier, you will ensure timely delivery of cookies, milk, and ice cream while providing excellent customer service and using the delivery app.

The Director of Procurement will lead all procurement activities and supplier management, focusing on strategic sourcing and operational execution to optimize costs and ensure supply assurance.

Deliver cookies, milk, and ice cream to customers in a timely manner, ensuring quality and customer service, while using a delivery app for updates.

The Cookievation Coordinator at Insomnia Cookies supports menu innovation, overseeing product development from concept to launch, coordinating tests and documentation, and collaborating with cross-functional teams to ensure operational readiness.

Deliver cookies, milk, and ice cream by bicycle within the store delivery zone; check orders for accuracy and quality; provide friendly customer service; use the company delivery app to update order status; follow safety and company standards.