Jobs at Insomnia Cookies

Leads the design, delivery, evaluation, and continuous improvement of workforce training programs. Responsibilities include onboarding, instructional design, facilitation, needs analysis, LMS administration, training communications, campaign activation, compliance training, vendor and budget management, metrics reporting, and collaboration with operations, HR, quality, and compliance leaders.

Support budgeting, forecasting, and long-range planning; build and maintain financial models; partner with business leaders to analyze performance, identify risks/opportunities, and present actionable recommendations; prepare reports, dashboards, variance analyses, and executive materials; automate reporting and improve planning processes.

Owns performance across 70+ bakeries, including sales, profitability, P&L, guest experience, operational excellence, and people results. Leads and develops District and Area Managers, builds succession pipelines, improves productivity and costs, ensures food safety and brand standards, translates company strategy into field execution, and partners cross-functionally on growth initiatives. Requires frequent bakery visits and hands-on leadership in a fast-growing, geographically dispersed business.

Lead operational performance for more than 50 bakeries across a designated region. Responsibilities include guiding district and store managers, managing budgets, labor, expenses, EBITDA, sales performance, talent development, succession planning, customer experience, store productivity, marketing execution, and cross-functional partnerships. The role requires extensive multi-unit restaurant or retail leadership experience, strong P&L and workforce planning expertise, technology proficiency, and frequent regional travel.

Leads enterprise-wide sourcing, procurement, supplier management, logistics partnerships, cost optimization, risk mitigation, and supply chain transformation. Defines performance metrics, reporting, dashboards, and scalable processes while partnering with Finance and executive leaders. Oversees negotiations, contracts, RFPs, supplier accountability, supply assurance, and working capital efficiency. Builds and develops a high-performing supply chain team supporting domestic and global growth.

Own capital expenditure, fixed-asset, and lease accounting for the bakery real estate portfolio. Manage ASC 842 lease accounting in CoStar, capitalize and amortize software and internal labor, oversee repairs and maintenance accounting, and track capital spending for new bakery openings. Maintain efficient accounting processes, ensure U.S. GAAP compliance, support disclosures, and collaborate with stakeholders in a fast-paced environment.

Owns capital expenditure, fixed-asset, repairs and maintenance, software capitalization, and lease accounting for the bakery real estate portfolio. Responsibilities include tracking new bakery openings, capitalizing build-out costs, reporting spending against budgets, managing lease transactions in CoStar, and maintaining ASC 842 compliance. The role also develops accounting processes, supports financial reporting, and collaborates with stakeholders in a fast-moving environment.

Owns accounting for bakery locations, including P&L oversight, inventory and COGS, labor, utilities, waste, accruals, reconciliations, and multi-unit month-end close. Partners with operations, finance, payroll, and project teams to explain variances, improve processes, support bakery openings, and maintain general ledger integrity under U.S. GAAP.

Owns accounting for bakery locations, including P&L, inventory, cost of goods sold, labor, utilities, waste, accruals, reconciliations, and variance analysis. Leads multi-unit month-end close, ensures general ledger integrity under U.S. GAAP, and improves accounting processes and scalability. Partners with operations, finance, payroll, and project teams to support financial decisions and new bakery openings.

Lead Insomnia Cookies' digital growth engine across loyalty, CRM (email/push/SMS), paid media, SEO, third-party delivery, Reddit/community, and personalization. Build and execute roadmaps, manage agencies, own loyalty economics and segmentation, activate first-party data, measure incrementality, and partner cross-functionally to drive acquisition, retention, and lifetime value.

As a Bike Cookie Courier, you will ensure timely delivery of cookies, milk, and ice cream while providing excellent customer service and using the delivery app.

Deliver cookies, milk, and ice cream to customers in a timely manner, ensuring quality and customer service, while using a delivery app for updates.

Deliver cookies, milk, and ice cream by bicycle within the store delivery zone; check orders for accuracy and quality; provide friendly customer service; use the company delivery app to update order status; follow safety and company standards.

Pick up and deliver cookies, milk, and ice cream within a small local zone using a non-motorized bicycle. Check orders for quality, use the Insomnia delivery app to update status, and provide friendly, professional customer service.

Deliver warm cookies, milk, and ice cream by bicycle within a small delivery zone. Check orders for accuracy and quality, provide professional customer service, and use the company delivery app to update order status and meet safety and timeliness standards.

Deliver cookies, milk, and ice cream by bicycle within a local zone. Verify order accuracy and quality, provide friendly customer service in-person and by phone, and use the company delivery app to update order status. Follow safety and company standards for timely deliveries.