Teams at Insomnia Cookies

Leads the design, delivery, evaluation, and continuous improvement of workforce training programs. Responsibilities include onboarding, instructional design, facilitation, needs analysis, LMS administration, training communications, campaign activation, compliance training, vendor and budget management, metrics reporting, and collaboration with operations, HR, quality, and compliance leaders.

Support budgeting, forecasting, and long-range planning; build and maintain financial models; partner with business leaders to analyze performance, identify risks/opportunities, and present actionable recommendations; prepare reports, dashboards, variance analyses, and executive materials; automate reporting and improve planning processes.

Lead operational performance for more than 50 bakeries across a designated region. Responsibilities include guiding district and store managers, managing budgets, labor, expenses, EBITDA, sales performance, talent development, succession planning, customer experience, store productivity, marketing execution, and cross-functional partnerships. The role requires extensive multi-unit restaurant or retail leadership experience, strong P&L and workforce planning expertise, technology proficiency, and frequent regional travel.