ABOUT US:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 350 stores globally, an experiential, “sweet-easy” flagship concept, and large scale operations and delivery capabilities ... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!
POSITION OVERVIEW:
Our people are the secret ingredient behind every warm, delicious experience. The Talent Acquisition Manager leads recruiting for our corporate hires and bakery network, building the team, processes, and partnerships needed to hire great people at scale. This role works closely with Operations and functional leaders to translate staffing needs into practical hiring plans.
This is a highly collaborative, business-facing role where you'll own full-cycle recruiting for both field and functional leadership. You'll develop creative sourcing strategies, build talent pipelines, organize hiring events, leverage recruiting marketing campaigns, and deliver an Always Warm candidate experience from first conversation through offer acceptance.
If you're energized by solving hiring challenges, thrive in a fast-paced environment, and believe great talent is the foundation of great business results, we'd love to have you join our team.
WHAT YOU’LL DO
Own the full-cycle recruiting process for field and functional positions.
Partner with Operations and Functional leaders to understand workforce needs, develop recruiting strategies, and serve as a trusted talent advisor throughout the hiring process.
Develop innovative sourcing strategies to build strong talent pipelines for current and future hiring needs.
Own recruiting workflows and system adoption, maintaining accurate requisitions, candidate pipelines, and reporting in the applicant tracking system and related tools.
Track hiring performance, including applicant flow, time to fill, funnel conversion, offer acceptance, and staffing needs; use the data to remove bottlenecks and improve results.
Drive applicant volume through proactive sourcing, targeted outreach, referrals, social recruiting, local partnerships, and recruiting marketing campaigns.
Source and engage passive talent through LinkedIn Recruiter, networking, referrals, social media, and other creative sourcing channels.
Partner with Marketing to support employment branding initiatives and local recruiting campaigns that strengthen Insomnia Cookies' employer brand.
Deliver an exceptional candidate experience from initial outreach through offer acceptance.
Partner with HR and Operations teams to support new bakery openings and other strategic hiring initiatives.
Ensure recruiting processes are compliant, consistent, and aligned with company policies and employment regulations.
QUALIFICATIONS:
Bachelor's degree or equivalent combination of education and experience.
6+ years of full-cycle recruiting experience supporting retail, restaurant, hospitality, or other multi-unit organizations.
Proven success recruiting both corporate and field types of roles.
Highly skilled in using Applicant Tracking Systems
Demonstrated success building talent pipelines through sourcing, hiring events, recruiting campaigns, and community engagement.
Strong sourcing skills with experience identifying and engaging passive candidates.
Excellent relationship-building, communication, and influencing skills.
Ability to manage multiple searches simultaneously while maintaining exceptional candidate and hiring manager experiences.
Strong analytical skills with experience using recruiting metrics to drive decisions and improve hiring outcomes.
Self-motivated with a strong sense of ownership, urgency, and accountability.
SWEET POSITION PERKS:
Opportunity to be a major part of Insomnia Cookies’ next chapter of growth.
Competitive compensation package including base, bonus, and equity.
Comprehensive benefits including health, dental, vision, and 401(k).
A fun, entrepreneurial, and cookie-filled culture.
Free cookies, branded swag and so much more!
Skills Required
- Bachelor's degree or equivalent combination of education and experience
- 6+ years of full-cycle recruiting experience supporting retail, restaurant, hospitality, or other multi-unit organizations
- Experience recruiting both corporate and field roles
- Highly skilled in using Applicant Tracking Systems
- Experience building talent pipelines through sourcing, hiring events, recruiting campaigns, and community engagement
- Strong sourcing skills, including identifying and engaging passive candidates
- Excellent relationship-building, communication, and influencing skills
- Ability to manage multiple searches simultaneously while maintaining strong candidate and hiring manager experiences
- Strong analytical skills and experience using recruiting metrics to improve hiring outcomes
- Self-motivation, ownership, urgency, and accountability
What We Do
Insomnia Cookies is a rapidly expanding late-night bakery concept founded in 2003. The company specializes in delivering warm, freshly baked cookies, brownies, cookie cakes, and ice cream directly to individuals and companies. With hundreds of locations across the U.S., Canada, and the U.K., they focus on satisfying late-night cravings with high-quality ingredients and prompt, friendly service, operating primarily as a delivery-focused brand.
