Jobs at INOVA Federal Credit Union

Investigates suspected fraud, fraudulent checks, account transactions, card cases, and disputes. Monitors fraud detection systems, maintains investigation documentation, prepares reports, supports recovery efforts, and collaborates with internal teams, law enforcement, and legal counsel. The role also assists with fraud-rule maintenance, regulatory compliance under Regulation E and BSA, loss prevention, staff training, and departmental operations while protecting confidential member information.

Build member relationships, provide personalized financial guidance, open and service deposit accounts, assist with consumer lending and loan closings, process transactions, educate members on digital banking, resolve account issues, and recommend suitable financial products while supporting branch operations and regulatory compliance.

Lead the Business Solutions team to align technology, data, and innovation with organizational goals. Oversee business applications, database administration, BI/analytics, automation, and vendor relationships. Drive cross-functional projects, governance, and continuous improvement to enhance operational efficiency and member experience.