Teams at INOVA Federal Credit Union

Originates primarily vehicle refinance loans from phone and online leads, guiding applicants from application through approval, closing, and funding. Reviews documentation, analyzes applications, recommends approval decisions, educates members on lending options, cross-sells ancillary products, manages follow-ups, and ensures compliance with lending policies and regulations. The role combines consumer lending, sales, relationship building, member service, and high-volume application management.

Build relationships with credit union members, provide personalized financial guidance, recommend products, open and service accounts, assist with consumer loans, conduct loan closings, process transactions, educate members on digital banking, resolve account issues, and support branch operations while following regulatory and organizational requirements.

Build member relationships, provide personalized financial guidance, open and service deposit accounts, assist with consumer lending and loan closings, process transactions, educate members on digital banking, resolve account issues, and recommend suitable financial products while supporting branch operations and regulatory compliance.