Teams at INOVA Federal Credit Union

Build member relationships, assess financial needs, recommend banking and lending products, open and service accounts, process transactions, conduct loan closings, educate members on digital banking, resolve account issues, and support branch operations while following credit union policies and regulatory requirements.

Build member relationships, provide personalized financial guidance, open and service deposit accounts, assist with consumer lending and loan closings, process transactions, educate members on digital banking, resolve account issues, and recommend suitable financial products while supporting branch operations and regulatory compliance.

Lead the Business Solutions team to align technology, data, and innovation with organizational goals. Oversee business applications, database administration, BI/analytics, automation, and vendor relationships. Drive cross-functional projects, governance, and continuous improvement to enhance operational efficiency and member experience.