Teams at inKind

Build and scale the Account Management operating system, including partner-growth playbooks, lifecycle processes, sales methodology, automation, reporting, training, and technology improvements. Partner cross-functionally with Sales, Product, Engineering, Operations, and Account Managers to improve renewals, funding, expansion, retention, and partner health. Develop KPIs, experiments, feedback systems, and scalable workflows that increase commercial effectiveness and reduce manual work.

Leads the strategy, execution, governance, and performance of major strategic partnerships. The role coordinates executive stakeholders across product, engineering, finance, marketing, legal, compliance, operations, and commercial teams; manages partnership economics, integrations, launches, risks, and KPIs; and develops scalable operating models, governance frameworks, and expansion opportunities.

Lead inKind’s marketing strategy and organization through hyper-growth, combining brand building, consumer acquisition, lifecycle marketing, retention, analytics, product marketing, and partnerships. Own growth metrics, brand positioning, experimentation, marketing investment, and cross-functional alignment while building scalable teams, systems, and capabilities. The role requires transforming inKind into a nationally recognized, category-defining consumer brand in hospitality and loyalty.