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eCommerce • Fintech • Food • Mobile • Social Impact
Manage a portfolio of restaurant partner accounts in default, leading outreach, negotiations, and resolutions. Coordinate with Legal, Finance, and Operations, document agreements, maintain records in Salesforce, track recovery metrics, and continuously improve recovery processes to maximize financial recovery while preserving partner relationships.
eCommerce • Fintech • Food • Mobile • Social Impact
Lead and scale partner success, operations, and enablement for thousands of restaurant and hospitality partners. Build teams, systems, and processes for onboarding, support, adoption, retention, and growth while partnering cross-functionally with Product, Engineering, Revenue, Marketing, and Finance to drive operational excellence and measurable partner outcomes.
eCommerce • Fintech • Food • Mobile • Social Impact
Qualify and respond to inbound restaurant leads, conduct discovery conversations, manage and maintain pipeline in Salesforce, track KPIs, follow up on inactive leads, and provide feedback to improve lead quality and demand generation.
