Jobs at Infopro Learning, Inc

Leads multiple client-facing learning and eLearning programs from initiation through delivery, managing scope, schedules, budgets, quality, governance, risks, KPIs, and forecasting. Partners with clients to define learning needs, directs cross-functional design and delivery teams, reviews deliverables, resolves issues, communicates progress, and identifies account-growth opportunities. Requires extensive learning-industry and complex program-management experience, strong commercial judgment, and client relationship skills.

Leads end-to-end delivery of a global learning content portfolio, including project planning, sprint execution, capacity management, risk and change control, production handoffs, version control, and client relationship management. Oversees instructional design, development, and multimedia teams while ensuring predictable delivery against deadlines. Provides senior-level guidance to clients, including resetting scope and expectations when necessary.

Own a product area within an AI-native talent and skills intelligence platform. Translate customer feedback and business priorities into roadmaps, requirements, prototypes, documentation, and prioritized decisions. Partner with engineering, evaluate AI features, lead user conversations, resolve ambiguity, and maintain product artifacts. The role also mentors associate product managers and requires hands-on daily use of AI tools, HR technology or talent platform experience, and collaboration with an India-based team.

Administer a client's PeopleFluent LMS, managing training schedules, learning content, curricula, metadata, reporting, user access, certificates, troubleshooting, integrations, and SLA-driven ticket workflows. The role requires maintaining accurate, high-volume transactional processes, supporting workflow automation, and communicating directly with client stakeholders in a fully onsite environment.

Deliver Mathematics and Science lessons across classroom, laboratory, and blended formats for national technical trainees. Develop applied learning materials, differentiate instruction, assess learner progress, provide remedial coaching, maintain accurate records, and prepare performance reports. The role supports workforce development by building foundational mathematical and scientific knowledge for safe and effective work in industrial operations and maintenance.

Provides reception and frontline learner support at an onsite UAE training center. Responsibilities include greeting visitors, managing check-in and badges, coordinating room setup and schedules, distributing materials, monitoring facilities, supporting basic Wi-Fi and equipment issues, maintaining visitor records, and escalating operational or technical problems. The role requires strong organization, communication, customer service, and multitasking skills.

Work with the founder and engineering to turn product vision into requirements, wireframes, and documentation; engage customers for insights; use AI tools to create product artifacts; support delivery and iterate product improvements in AI, skills intelligence, and talent management domains.

Own product marketing for an AI-native talent and skills intelligence platform. Responsibilities include leading launches, developing messaging and marketing assets, managing the self-serve funnel, conducting market and competitor analysis, developing partnerships and channels, and operationalizing marketing systems and metrics. The role requires early-stage startup experience, strong writing, AI tool fluency, data analysis skills, and familiarity with HR technology and product-led SaaS.

The Learning Experience Designer will create engaging digital learning solutions by developing storyboards and eLearning modules while collaborating with teams to ensure quality and effectiveness.

Turn briefs and source material into storyboards, eLearning modules, and video scripts. Build and test modules in Storyline or Rise, use AI to draft content, incorporate reviewer feedback, and document changes. Participate in kickoffs and client reviews with senior team members.

Design and build end-to-end learning solutions, including eLearning, microlearning, blended programs, simulations, and performance support. Mentor instructional designers, review deliverables, manage workloads, conduct learning and job-task analysis, advise on learning strategy, and ensure quality. The role also involves using authoring tools and generative AI, partnering with subject matter experts, contributing to proposals, and improving internal design practices.

Develop and maintain production SharePoint Online solutions using SPFx, React, TypeScript, and JavaScript. Build custom web parts, extensions, and adaptive card extensions; automate processes with Power Automate and Power Apps; integrate Microsoft 365 and external systems through REST APIs and Microsoft Graph; manage provisioning with PnP tools; support Azure DevOps CI/CD; and troubleshoot production issues.

Designs and delivers management, business administration, workplace skills, and professional development training across face-to-face, online, and blended formats. Develops lesson plans and learning materials, adapts instruction for mixed-level learners, conducts assessments, provides feedback, and maintains performance records and reports for program reviews, audits, and accreditation.

Leads enterprise learning experience architecture, performance consulting, and learning strategy. Partners with senior stakeholders to diagnose business needs, designs scalable multi-modal learning ecosystems, establishes quality and measurement standards, shapes proposals, and oversees complex programs. Coaches senior designers and consultants, strengthens consulting rigor, and guides the use of AI and emerging technologies in learning design and delivery.

Owns the overall health of a major client engagement by tracking commitments, risks, issues, dependencies, and operating-model delivery. The role provides weekly executive reporting, supports organizational restructuring and transitions, bridges delivery teams with client stakeholders, chairs governance sessions, and coordinates cross-functional workstreams to resolve issues and maintain engagement performance.

Owns end-to-end architecture and delivery of complex, multi-modal learning solutions. Selects learning modalities, coordinates vendors, manages project risks, and preserves design intent through production and deployment. Leads an India-based design pod of instructional designers, learning developers, and multimedia designers, including work allocation, quality assurance, coaching, and performance management.

Own end-to-end delivery of leadership development programs, including scheduling, logistics, facilitation, communications, stakeholder and vendor coordination, budgeting, risk tracking, evaluation, and KPI reporting. Administer LMS or talent platform data and support broader talent initiatives such as performance cycles, competency frameworks, succession planning, and career pathing. The role is client-facing and embedded within an L&D/HR function.

Own the architecture and production delivery of agentic and RAG systems, skills inference models, AI evaluations, data pipelines, and MLOps on Azure. Establish standards for reliability, security, responsible AI, governance, and performance; mentor engineers; and communicate technical tradeoffs to stakeholders. The role requires enterprise-scale ownership of production AI systems, including retrieval, orchestration, deployment, monitoring, retraining, and explainability.

Lead a five-month transition to launch and stabilize managed learning services for a global manufacturer. Assess gaps, design the operating model, establish Dubai and India delivery teams, deploy workflow automation and AI, build Design Studio and Content Factory models, implement onboarding and governance, monitor hypercare performance, and hand off documented steady-state operations.

Own the health of an existing digital and blended learning content library. Review accuracy and relevance, prioritize updates, refresh or retire assets, maintain governance and metadata, curate learner journeys, identify content gaps and duplication, and advise stakeholders on content reuse. The role applies adult learning principles, validates quality, and tracks the impact of content improvements on learner feedback, completion, and relevance.