Jobs at Infopro Learning, Inc

The Quality Analyst will perform comprehensive reviews of digital and print learning deliverables ensuring alignment with quality standards, identifying risks, and providing actionable feedback to teams.

Leads global vendor and freelancer network expansion, onboarding, contracting, renewals, invoicing, compliance, performance tracking, and process automation. Manages vendor relationships and leads a team accountable for accurate contract execution, payments, and operational scalability. Requires substantial vendor management or procurement experience, contract lifecycle expertise, and people leadership.

Perform manual and basic automated end-to-end testing of eLearning (WBT, ILT, mobile). Validate SCORM/AICC compliance, accessibility (WCAG/Section 508), LMS compatibility, log defects in Jira, and support accessibility testing to ensure quality and usability.

Provides reception and administrative coordination at an onsite training center. Greets and supports learners and visitors, manages check-in and access procedures, prepares training rooms, coordinates schedules and materials, monitors facilities, and provides basic technology support. The role requires strong organization, communication, customer service, and multitasking skills, with English fluency and basic Microsoft Office proficiency. Arabic and experience in hospitality, customer-facing, or learner support environments are advantageous.

The Procurement Registration Specialist will manage vendor registrations across portals and maintain vendor profiles, ensuring accuracy and supporting project access.

Design visual and interactive assets for eLearning (WBTs, ILTs, simulations, microlearning). Produce instructional videos, build Storyline/Rise templates, create immersive 360°/AR/VR-ready content, apply WCAG accessibility, use AI and avatar tools, and convert storyboards into polished learner experiences.

Own product strategy and roadmap for a major area of an AI-native talent platform. Translate customer feedback and business priorities into requirements, prototypes, and feature briefs; partner with engineering on delivery; define AI prompts and evaluation criteria; lead customer research; mentor product managers; and maintain product documentation.

Leads end-to-end delivery of a global learning content portfolio, including project planning, sprint execution, capacity management, risk and change control, production handoffs, version control, and client relationship management. Oversees instructional design, development, and multimedia teams while ensuring predictable delivery against deadlines. Provides senior-level guidance to clients, including resetting scope and expectations when necessary.

Own a product area within an AI-native talent and skills intelligence platform. Translate customer feedback and business priorities into roadmaps, requirements, prototypes, documentation, and prioritized decisions. Partner with engineering, evaluate AI features, lead user conversations, resolve ambiguity, and maintain product artifacts. The role also mentors associate product managers and requires hands-on daily use of AI tools, HR technology or talent platform experience, and collaboration with an India-based team.

Administer a client's PeopleFluent LMS, managing training schedules, learning content, curricula, metadata, reporting, user access, certificates, troubleshooting, integrations, and SLA-driven ticket workflows. The role requires maintaining accurate, high-volume transactional processes, supporting workflow automation, and communicating directly with client stakeholders in a fully onsite environment.

Provides reception and frontline learner support at an onsite UAE training center. Responsibilities include greeting visitors, managing check-in and badges, coordinating room setup and schedules, distributing materials, monitoring facilities, supporting basic Wi-Fi and equipment issues, maintaining visitor records, and escalating operational or technical problems. The role requires strong organization, communication, customer service, and multitasking skills.

Work with the founder and engineering to turn product vision into requirements, wireframes, and documentation; engage customers for insights; use AI tools to create product artifacts; support delivery and iterate product improvements in AI, skills intelligence, and talent management domains.

The Learning Experience Designer will create engaging digital learning solutions by developing storyboards and eLearning modules while collaborating with teams to ensure quality and effectiveness.

Turn briefs and source material into storyboards, eLearning modules, and video scripts. Build and test modules in Storyline or Rise, use AI to draft content, incorporate reviewer feedback, and document changes. Participate in kickoffs and client reviews with senior team members.

Design and build end-to-end learning solutions, including eLearning, microlearning, blended programs, simulations, and performance support. Mentor instructional designers, review deliverables, manage workloads, conduct learning and job-task analysis, advise on learning strategy, and ensure quality. The role also involves using authoring tools and generative AI, partnering with subject matter experts, contributing to proposals, and improving internal design practices.

Develop and maintain production SharePoint Online solutions using SPFx, React, TypeScript, and JavaScript. Build custom web parts, extensions, and adaptive card extensions; automate processes with Power Automate and Power Apps; integrate Microsoft 365 and external systems through REST APIs and Microsoft Graph; manage provisioning with PnP tools; support Azure DevOps CI/CD; and troubleshoot production issues.

Designs and delivers management, business administration, workplace skills, and professional development training across face-to-face, online, and blended formats. Develops lesson plans and learning materials, adapts instruction for mixed-level learners, conducts assessments, provides feedback, and maintains performance records and reports for program reviews, audits, and accreditation.

Leads enterprise learning experience architecture, performance consulting, and learning strategy. Partners with senior stakeholders to diagnose business needs, designs scalable multi-modal learning ecosystems, establishes quality and measurement standards, shapes proposals, and oversees complex programs. Coaches senior designers and consultants, strengthens consulting rigor, and guides the use of AI and emerging technologies in learning design and delivery.

Owns the overall health of a major client engagement by tracking commitments, risks, issues, dependencies, and operating-model delivery. The role provides weekly executive reporting, supports organizational restructuring and transitions, bridges delivery teams with client stakeholders, chairs governance sessions, and coordinates cross-functional workstreams to resolve issues and maintain engagement performance.

Owns end-to-end architecture and delivery of complex, multi-modal learning solutions. Selects learning modalities, coordinates vendors, manages project risks, and preserves design intent through production and deployment. Leads an India-based design pod of instructional designers, learning developers, and multimedia designers, including work allocation, quality assurance, coaching, and performance management.