Jobs at iHerb

Lead end-to-end technical strategy and modernization of iHerb's product catalog platform. Define architecture, data models, APIs, and service boundaries; write production code; drive cross-team technical decisions, mentorship, and AI-driven SDLC standards. Coordinate multi-team efforts, ensure engineering quality, and represent engineering across product, data science, security, and infrastructure.

As a Software Architect, you will design system architecture, execute hands-on coding, manage technical debt, evaluate software solutions, and mentor engineering teams while preparing the architecture for AI-native capabilities.

Lead design, build, and operation of GenAI product features and a shared AI platform: RAG pipelines, LLM-driven personalization, conversational agents, agentic workflows, eval frameworks, and MLOps. Own end-to-end production lifecycle, observability, on-call, and integrations with marketing/BI systems. Collaborate with personalization teams and document architectural and evaluation outcomes.

Lead and hands-on manage the Catalog engineering team, own sprint delivery and architecture, write and ship full‑stack production code using AI-assisted tooling, hire and grow engineers, and drive collaboration with product and design while shaping an AI-driven SDLC.

Own and modernize iHerb's product catalog across backend, React frontend, and relational data. Build end-to-end features, use AI-driven SDLC tools, write automated tests, ensure observability, participate in on-call incident response, and contribute to shared engineering standards.

Own and drive the end-to-end mobile platform architecture for iOS and Android, lead a mobile modernization effort, write production mobile code and prototypes, set technical standards, evaluate cross-platform frameworks, mentor senior engineers, coordinate multi-team architecture reviews, and integrate AI-driven SDLC practices across the engineering organization.

Lead global product strategy and execution for discovery surfaces (homepage, search, PLPs, navigation, campaign pages) across web and mobile. Own roadmap, experimentation, personalization, SEO, and KPIs; mentor product managers and partner cross-functionally with engineering, data science, design, merchandising, and marketing to improve findability, engagement, conversion, and retention.

Lead end-to-end technical strategy and implementation for iHerb's AI Platform and GenAI products. Design and build shared AI infrastructure (RAG pipelines, vector search, embeddings, evals, MLOps), set architecture and quality standards, deliver production AI systems, coordinate cross-team technical efforts, and mentor senior engineers.

The Senior Software Development Manager will lead teams, set technical vision, ensure project delivery, and mentor staff in software development processes.

Develop, test, deploy, and maintain UiPath RPA solutions focused on identity and access processes. Integrate bots with APIs, databases, and third-party systems; document workflows and designs; monitor and support production bots (including after-hours/24/7 support); collaborate with business units and follow agile/Scrum practices while ensuring security and compliance.

Work as part of an agile engineering team to design, build, test, and support scalable .NET-based IoT and warehouse execution systems. Deliver high-quality code, write tests, troubleshoot production issues, collaborate with product and cross-functional teams, and follow secure coding and CI/CD practices.

Lead category assortment, vendor sourcing and negotiations to grow revenue and margin for large-volume eCommerce accounts. Manage onboarding, pricing, promotions, inventory coordination, and supplier relationships while partnering cross-functionally to ensure compliant, timely catalog additions and inventory planning.

The SAP IBP Analyst will optimize supply chain planning processes in e-commerce, focusing on SAP IBP modules, system integrations, and stakeholder management.

Provide onsite HR support for a warehouse/distribution center: handle employee relations investigations, leave administration, performance management, documentation, policy guidance, unemployment responses, and partner with HR teams on recruitment, benefits, engagement, and HR projects.

The Growth Marketing Manager will lead and optimize paid media campaigns across EU markets, focusing on customer acquisition, performance, and budget strategies while collaborating with creative teams and analyzing performance metrics.

The Senior Data Engineer will design and optimize data pipelines, support MLOps initiatives, collaborate with teams, and ensure data quality for AI/ML projects.

The Director of Product Management will lead global digital customer experience, overseeing product strategy, execution, and cross-functional delivery for e-commerce platforms, focusing on customer acquisition and retention through various digital initiatives.

The Senior Product Designer will lead the design lifecycle of e-commerce features, ensuring high-quality user experiences through research, prototyping, and collaboration with teams.

The Senior Designer II will lead high-impact design initiatives for an e-commerce platform, focusing on strategic design, user experience, and mentorship of design teams.

The Growth Marketing Specialist will execute and optimize paid media campaigns across EU markets, ensuring performance analysis and campaign effectiveness.