Inventory Control Lead

Posted 3 Days Ago
Be an Early Applicant
Hebron, KY, USA
In-Office
Junior
Beauty • eCommerce • Food • Pet • Retail
iHerb: Making Wellness Better
The Role
The Inventory Control Lead oversees warehouse operations, ensuring inventory accuracy, training staff, and optimizing processes to enhance efficiency and safety.
Summary Generated by Built In

Job Summary:

Under general supervision, the Warehouse Dept. Lead will lead departments to meet daily requirements, meet business goals, and pursue continuous improvements. Practices safety awareness; order consolidation, picking, packing, replenishment, shipping, receiving, inventorying, and re-warehousing. Processing must be completed in a timely manner to maintain established department and location standards/goals.


Job Expectations:

Verifies accuracy of production or location; may set or assign locations of products

Re-bags/Re-tickets, replenishes and/or stocks merchandise as needed

Performs count of product / reconciliations (count cycle)

Support of warehouse personnel with inventory issues and physical management of inventory

Inventory troubleshooting and research to complete customer order(s)

Updating computerized inventory records with use of cubiscan machine

Performs manual, computer or RF functions to enter data in systems

Manages flow based on available workload/orders

Document issues/challenges and report to management

Adheres to company policies and procedures; follows department training guidelines, best practices and operating procedures

Make sure that inventory levels are maintained within proper guidelines resolve and report any discrepancies to management.

Train new or newly assigned team members in the proper methods and standard operating procedures of all job functions

Study and standardize procedures to improve efficiency of workers

Confer with other Leads in the distribution center to ensure coordination of other warehouse activities

Identify areas of risk as it relates to theft and move high risk items to reduce the theft

Keeps work area neat and clean

Maintains standards of appearance according to location dress code

Follows all location Safety Guidelines

Ensures equipment and other department supplies are maintained


The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.


Knowledge, Skills and Abilities:

Required:

Ability to follow instructions and take directions

Ability to perform tasks consistently and accurately

Ability to read, write and perform basic math and computer operations

Attention to detail

Effective verbal and written communication skills

Ability to work as part of a team and interact effectively with others


Equipment Knowledge:

Ability to safely operate hand and power equipment according to procedure


Experience Requirements:

Generally requires a minimum of two (2) to three (3) years of related experience


Education Requirements:

High School Diploma required, or combination of education and equivalent work experience.


Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.


Physical Demands:  The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.  While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to stand, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to store materials throughout the work day. The Team Member may occasionally lift or move materials and products up to 60 pounds.  Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Work Environment: The noise in the work environment is usually moderate. Other factors are:


Hectic, fast-paced with multi-level distractions

Company uniforms, closed-toed shoes, casual work environment

Warehouse environment, may be required to wear safety equipment

Ability to work extended hours as required

Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity

iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. 

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Skills Required

  • High School Diploma or equivalent work experience
  • Minimum of 2 years related experience
  • Ability to follow instructions and take directions
  • Attention to detail and effective communication skills

iHerb Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about iHerb and has not been reviewed or approved by iHerb.

  • Healthcare Strength Healthcare coverage is positioned as a standout, including 100% employer-paid medical plan options and strong health-insurance sentiment in the materials provided. This can materially lift the perceived value of total rewards even when base pay views vary by role.
  • Retirement Support Retirement benefits are described as a Safe Harbor 401(k) with a dollar-for-dollar match up to 6% and immediate vesting. This structure increases the reliability and accessibility of retirement value for eligible employees.
  • Leave & Time Off Breadth Time-off benefits are framed as generous for salaried roles, including an unlimited PTO policy alongside wellness programming. The practical value appears dependent on team and manager norms, but the stated breadth is strong.

iHerb Insights

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The Company
HQ: Irvine, CA
3,000 Employees
Year Founded: 1996

What We Do

iHerb is the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 28 years, we’ve been making it simple for customers all over the world to purchase the highest quality health and wellness products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands to more than 180 countries, and we’re proud to provide the very best value. Since our founding in 1996, we have been dedicated to offering Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We believe that health and wellness should be a universal right made possible through compassion and our collective action. This belief will continue to guide us as we endeavor to make our mission a reality. As we are continuously innovating and expanding, we are committed to bringing the best in health and wellness products around the world, and offering our people exciting opportunities to build long-term careers.

Why Work With Us

Our Shared Values: Our values define what we believe in as a collective, and help us work together to achieve our mission. Focus on the Customer - Empower our People - Be Entrepreneurial & Pivot Quickly - Embrace Diversity & Inclusion - Strive for Simplicity

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