Jobs at Idaho Central Credit Union

Administers and supports consumer lending systems by troubleshooting issues, coordinating releases, testing features, maintaining documentation, managing vendors and changes, and translating business needs into technical requirements. The role collaborates with IT teams and business partners, supports projects, performs audits, monitors service-level commitments, and proposes system solutions aligned with credit union growth goals.

Provides college juniors and seniors with hands-on experience in full-stack software development within a financial organization. Responsibilities include assisting with front-end and back-end projects, troubleshooting user issues, validating processes, reviewing audits, testing updates and bug fixes, documenting defects, researching system issues, and participating in IT team meetings and projects.

Information Technology Interns gain hands-on experience supporting full-stack software development in a financial organization. Responsibilities include assisting with front-end and back-end projects, troubleshooting user issues, validating processes, reviewing audits, researching system problems, testing updates, identifying defects, documenting results, and participating in IT team projects and meetings. The role develops technical, communication, organizational, analytical, and problem-solving skills while working under general supervision.

Supervise Digital Experience Systems Analysts and lead IT projects supporting member-facing and team applications. Set priorities, troubleshoot complex system issues, coordinate releases and change deployments, oversee system updates, and implement application enhancements. Manage reporting, operational processes, documentation, compliance, budgets, and deadlines while partnering with Product Management, Software Development, Infrastructure, and business stakeholders. Mentor team members, support professional development, and ensure effective helpdesk-related communications and processes.

Analyzes credit union and membership data to generate insights for marketing campaigns and business decisions. Supports data mining, reporting, market research, competitor evaluation, campaign optimization, database maintenance, email marketing, and automated campaign development. Presents recommendations, tracks mailings, supports community events, and collaborates with internal teams to identify growth opportunities.

Owns the lifecycle, strategy, roadmap, backlog, and continuous improvement of digital products. Translates business and user needs into technical requirements, user stories, and acceptance criteria; collaborates with development teams, leadership, partners, and resource managers to deliver releases. Uses data and feedback to improve product performance, ensures regulatory compliance, and leads fraud-loss reduction efforts.

Assists Community Development, Communications, and Events teams with planning, organizing, and executing community events. Updates spreadsheets, databases, and inventories while gaining experience in event production, communications, business administration, special events management, and strategic partnerships. The role involves member and community engagement, local driving, lifting event equipment, weekend and holiday availability, and extended standing.

Supports BSA, AML, and OFAC compliance programs through transaction monitoring, regulatory reporting, risk assessments, investigations, audit preparation, and data analysis. Reviews flagged transactions, assists with CTR and SAR filings, uses Excel, Power BI, and RegTech tools, and collaborates with compliance, audit, and business teams. The role is designed for an emerging compliance professional with 0–2 years of relevant experience.

Supports the Medicare team by conducting outbound calls, prequalifying prospective members, scheduling appointments for licensed agents, organizing leads, maintaining CRM records and calendars, and assisting with administrative outreach. The intern receives mentorship on Medicare sales, client engagement, ethical sales practices, HIPAA, CMS guidelines, and compliance standards. This is a fully remote, semester-long internship requiring 5 to 25 hours weekly, with performance-based compensation.

Maintains Windows and Linux servers, Microsoft 365, Azure, cloud infrastructure, endpoints, and network systems. Conducts vulnerability assessments, prioritizes remediation, implements security controls, supports secure software development, and integrates vulnerability management with SIEM, ticketing, and asset management systems. Tracks security KPIs, supports infrastructure projects, and ensures compliance with organizational security and regulatory requirements.

Performs deposit services and credit union operations, including mail and document processing, loan file maintenance, lien and payoff processing, mortgage payments, account research, deposit maintenance, card and ATM servicing, and system exception handling. Provides accurate, courteous member service while maintaining confidentiality, balancing accounts, supporting vendors, and complying with banking regulations.

Reviews, investigates, and processes disputes involving card, ACH, check, Zelle, ATM, and other transaction fraud claims. Ensures accurate documentation, regulatory compliance, member satisfaction, and timely resolution. Supports team members, vendors, policy maintenance, procedures, and training while protecting confidential member and credit union records.

Assists the Branch Manager with daily branch operations, staff supervision, coaching, scheduling, onboarding, compliance, member service, lending decisions, and business development. Supports sales and service goals, resolves member escalations, maintains cash and vault accuracy, ensures operational compliance, and acts as Branch Manager when needed. The role also involves community engagement, employee development, facility upkeep, and preparing for future Branch Manager responsibilities.

Manages multiple organizational and technology projects from requirements gathering through implementation. Develops project plans, budgets, schedules, communication plans, and success metrics; coordinates stakeholders, vendors, and project teams; manages risks, issues, programs, and process improvements; supports Agile ceremonies and system implementations including data migration. Presents recommendations to executives and helps document technical policies, procedures, and user guidance while ensuring compliance with organizational and security standards.

Provide individualized investment advice and comprehensive financial planning to credit union members. Manage and grow client relationships and a recurring-revenue book of business, conduct portfolio reviews, assess risk tolerance, develop tax-efficient and wealth-transfer strategies, and coordinate credit, insurance, estate, and other financial solutions. Senior advisors may support high-net-worth clients, mentor junior advisors, contribute to strategic initiatives, and build external relationships while maintaining FINRA, SEC, insurance, and regulatory compliance.

Administer and maintain multiple business systems, resolve user and system issues, coordinate software releases, perform testing and change management, create documentation and reports, investigate data integrity issues, support data migrations, and collaborate with vendors and internal teams to meet deadlines and strategic goals.

Supervises Card Services operations, including transaction processing, reconciliation, card production, inventory, settlements, ATM and card support, compliance, fraud risk coordination, reporting, vendor relationships, and process improvements. Leads hiring, training, coaching, performance management, and team development while ensuring efficient, accurate, and courteous member service.

Builds community relationships and promotes the credit union through public engagement, promotional events, and partnerships. Leads the Community Development team, coordinates projects and departments, supports sales and referral goals, and strengthens organizational reputation. The role requires extensive local driving, event setup and attendance, lifting equipment, and maintaining confidentiality of member records.

Provide personalized financial planning and investment advice to credit union members, manage and grow a substantial book of business, review client portfolios, develop advanced investment strategies, maintain regulatory compliance, build relationships, collaborate on financial solutions, and mentor junior advisors.

Supports the IT Security team by analyzing security controls, assisting with risk-based security requirements, maintaining Splunk SIEM, monitoring and configuring security systems, and participating in security investigations. The intern gains practical experience through IT projects and server team collaboration while working toward a relevant degree.