Jobs at ICF

Leads and grows a substation physical engineering department serving utility clients. Oversees multidisciplinary teams, technical delivery, staffing, resource allocation, quality, safety, financial performance, client relationships, business development, and engineering standards. Provides executive oversight for substation design, grounding, lightning protection, station service, equipment selection, constructability, and engineering studies across distribution through 765kV transmission projects. Supports digital design workflows, 3D modeling, modernization, grid resiliency, construction, commissioning, and continuous improvement.

Execute functional, regression, integration, automated, manual, and UAT testing for ServiceNow solutions in a secure federal environment. Design and maintain ATF test suites, validate workflows, integrations, configurations, access controls, and releases, track and verify defects, document test evidence, and coordinate with analysts, developers, product owners, and stakeholders on acceptance criteria and release readiness.

Develop, implement, and optimize digital and social media strategies and content to increase engagement and website traffic. Use social listening and analytics tools to monitor sentiment, produce insights and performance reports, support campaign messaging, editorial calendars, audience outreach, and collaborate with creative, analytics, and client teams.

Lead ICF’s FEMA Region 4 Public Assistance portfolio across eight southeastern states. Responsibilities include P&L and delivery oversight, managing Project Managers, staffing and utilization planning, FEMA compliance, client relationship development, business growth, proposal oversight, go/no-go decisions, and technical pursuit support. The role also requires building relationships with emergency management agencies, mentoring project leaders, identifying delivery risks, and traveling up to 50% during active disaster response periods.

Lead enterprise-wide, software-enabled transformation programs from design through adoption. Define KPIs/OKRs, governance, budgets, and benefits realization; manage cross-functional redesigns, integrations, and change adoption. Coach teams, support roadmap and resource planning, and embed sustainable operating models using human-centered design, systems thinking, and delivery toolsets to achieve measurable business outcomes.

Facilitate in-person and virtual multi-stakeholder dialogues and consultations for the European Commission; draft concept notes, policy updates, background papers, agendas and reports; manage databases and moderate digital communication platforms; support engagement with CSOs, foundations, local authorities and EU institutions.

Support the European Commission by designing, setting up and managing digital platforms and communication tools; facilitate in-person and virtual dialogue with CSOs, foundations and local authorities; draft concept notes, background papers and policy updates; manage web content, analytics and project management tools compatible with the Commission's IT environment.

Responsible for financial management and analysis of projects, ensuring compliant revenue recognition, timely billing, and supporting project governance and audits while training project managers on finance processes.

Lead and deliver complex economic evaluations and advisory projects for UK public sector clients. Provide technical quality assurance, lead bids and client relationships, develop new economics opportunities, mentor staff, and embed economics expertise across evaluations and analytical work.

Manages and supports a multi-org Salesforce platform for federal clients, including solution and design reviews, GitHub-based CI/CD deployments, release management, incident response, advanced administration, security assessments, governance documentation, and customer onboarding. Provides Salesforce development, integration, and troubleshooting expertise across declarative and programmatic technologies while supporting platform standards, ATO renewals, stakeholder briefings, and a 24x7x365 on-call rotation.

Plans, coordinates, and delivers creative studio production services across print, design, and social media projects. Manages schedules, budgets, capacity planning, technical specifications, quality checks, asset versioning, linguistic adaptations, suppliers, quotes, and stakeholder communications. Ensures efficient workflows, accurate handoffs, timely delivery, and adherence to brand and quality standards.

Leads hazard mitigation and community resilience planning, risk and vulnerability assessments, GIS and economic analyses, FEMA grant development, benefit-cost analyses, stakeholder engagement, and client-ready reports. Manages project teams, clients, technical deliverables, and business development activities for government resilience programs. Requires extensive planning experience, strong writing skills, GIS proficiency, grant expertise, U.S. travel, and a valid driver’s license.

Supports utility-sponsored energy efficiency programs by reviewing project applications, specifications, calculations, and cost estimates; advising customers and contractors; calculating energy savings; processing incentives; coordinating quality control; and conducting equipment installation surveys. The role requires technical knowledge of energy-efficient lighting, HVAC, motors, and building systems, along with strong analytical, communication, customer relationship, and organizational skills.

Supports regional media and communications activities, including press newsletters, releases, media monitoring, database management, editorial concepts, and audience-specific content adaptation. Creates and edits social media content, advises on communication opportunities, and supports digital engagement. Organizes media workshops, press trips, background talks, and regional press events, including participant coordination, logistics, catering, press materials, and monitoring.

Lead data governance, quality, reporting, and CQI for a national legal services program. Oversee LegalPath administration, develop dashboards and BI reports (Power BI/Tableau), manage data validation, KPIs, compliance, audits, and performance monitoring, and supervise a data and quality team to support federal reporting and program improvement.

Support interconnection application preparation, submission, tracking, and deficiency resolution across North American power markets. Perform entry-level power system analyses, assist with power flow modeling and transmission planning studies, and prepare technical reports, memoranda, presentations, and data summaries. Coordinate project documentation and milestones across client engagements while staying current on interconnection rules, study processes, and regulatory developments.

Lead the quality engineering and test automation strategy for Azure-based applications using Java Spring Boot and Angular. Build UI, API, integration, regression, and end-to-end testing frameworks; integrate automated testing and security validation into CI/CD pipelines; and guide QA engineers and developers in DevSecOps practices. Support test data and environment strategy, software deployment testing, customer-facing UAT, quality reporting, and remediation of security findings.

Plans, coordinates, and delivers print, design, and social media production projects across the studio portfolio. Manages schedules, budgets, capacity planning, quality checks, versioning, change control, assets, suppliers, and linguistic adaptations. Acts as the primary liaison among project managers, communications teams, creative staff, designers, clients, and external vendors to ensure accurate, timely, cost-effective delivery.

Lead the architecture, development, maintenance, testing, deployment, and troubleshooting of secure, accessible Drupal websites. Mentor engineers, collaborate with clients and cross-functional teams, support Agile delivery, manage releases, and improve application performance, scalability, and user experience.

Develop and modernize complex Appian applications and custom plugins, troubleshoot integrations and Linux-hosted environments, support platform upgrades, and improve scalability and operational stability. Provide technical leadership, architecture support, mentoring, code reviews, and knowledge transfer while collaborating with Agile delivery teams. Contribute to API, database, and enterprise-system integrations, modernization strategies, CI/CD practices, and emerging Appian AI capabilities.