Jobs at Hudson's Bay Company

Develop scalable business intelligence solutions across marketing, loyalty, merchandising, and promotional initiatives. Responsibilities include integrating enterprise data, building automated pipelines and analytical datasets, creating dimensional and semantic models, developing Power BI dashboards and DAX calculations, analyzing business performance, ensuring data quality, and communicating insights to stakeholders.

Analyze customer and financial data to identify trends, opportunities, and actionable insights. Deliver performance analytics for strategic initiatives and loyalty programs, create reports and visualizations, apply statistical techniques, and partner with data teams to improve reporting infrastructure. Support cross-functional decision-making through analytics expertise and clear storytelling, with a focus on customer retention, engagement, and loyalty performance.

Leads enterprise pricing, promotions, price-value transformation, print, distribution, and gift card strategies across retail businesses. Owns the True North Price/Value program, balances customer value with sales, margin, inventory, and costs, and partners with merchandising, analytics, marketing, finance, technology, and retail operations. Builds teams, establishes governance, drives enterprise change, advises senior leaders, and delivers scalable pricing and promotional capabilities.

Provides second-level support for store applications, troubleshooting incidents, monitoring performance, and maintaining support documentation. Coordinates vendors against SLAs, manages incident and problem resolution, performs root cause analysis, and reports operational metrics. The role collaborates with technical teams, Product Owners, and business stakeholders, supports continuous improvement, and may participate in after-hours on-call coverage.

Lead Hadoop-to-Azure modernization, including migration planning, scalable data pipelines, AI-enabled engineering frameworks, workload optimization, validation, governance, and cost management. Manage data engineers and technical leads, establish quality and observability standards, coordinate cross-functional delivery, and communicate roadmaps, risks, and outcomes to technical and executive stakeholders.

Develop predictive and prescriptive models supporting forecasting, replenishment, pricing, and promotion decisions. Apply statistical and machine learning techniques to identify sales drivers, quantify causal impacts, conduct scenario analysis, and deliver actionable insights. Partner with cross-functional teams to integrate explainable models into business processes, manage analytics projects, support production implementations, and coach team members in advanced analytics.

Supports the organization’s third-party and operational risk programs by coordinating risk assessments, evaluating control environments, monitoring remediation, preparing dashboards and governance reporting, and providing oversight throughout third-party lifecycles. The role collaborates with procurement, legal, cybersecurity, compliance, technology, and enterprise risk teams; supports regulatory reviews and audits; and assesses operational resilience, concentration risk, fourth-party dependencies, and supply-chain risks.

Leads enterprise data governance enablement by implementing ownership and stewardship models, integrating governance requirements into data products and platforms, managing governance metrics and reporting, and resolving ownership and compliance issues. The role aligns business, technology, and risk leaders, improves governance operating models, and drives organizational change while balancing data risk, privacy, regulatory, compliance, and business needs.

Supports order management systems and supply chain processes by monitoring system health, analyzing exceptions, processing purchase and store orders, investigating allocation issues, maintaining queries and reports, supporting testing, and resolving process or system interruptions. The role collaborates with merchandising, supply chain, and corporate stakeholders while documenting processes and driving continuous improvement.

Leads PCI DSS governance and compliance activities, including annual assessments, control analysis, evidence collection, gap remediation, stakeholder education, and compliance sustainment. Partners with IT, business teams, project managers, and external assessors to implement security controls and close compliance gaps. Provides PCI subject matter expertise on complex projects, improves governance processes and metrics, and mentors junior staff.

Supports the Post-Purchase Program through process development, service-provider performance monitoring, financial modeling, feasibility analysis, vendor billing, and reporting. The role collaborates with quality, brand, merchandising, product development, offshore teams, and vendors to expand product repair and spare-part support, improve customer experience, manage online review responses, and monitor program performance and costs.

Designs and governs secure, scalable end-to-end architectures across retail supply chain, stores, merchandising, and digital platforms. Responsibilities include cloud architecture, API and event-driven integration, data and AI/ML enablement, architecture documentation, governance, security, resiliency, and delivery roadmaps. The role partners with product, engineering, data, security, operations, and business leaders while mentoring technical teams and guiding architecture decisions.

Supports post-purchase order operations by managing operational inboxes, triaging order and vendor issues, investigating exceptions, coordinating resolutions, monitoring dropship performance, and identifying recurring problems for reporting, automation, and process improvement. The role collaborates with vendors, stores, transportation teams, contact centers, and internal stakeholders to improve customer and vendor experiences.

The Senior Procurement Analyst supports procurement and merchandising teams by identifying and executing savings opportunities across business categories. Responsibilities include purchase and supply-market analysis, sourcing strategy, RFI/RFP development, bid analysis, vendor negotiations, line and vendor reviews, and developing procurement tools and best practices. The role provides recommendations to senior stakeholders, improves team productivity, and contributes to cost-saving initiatives.

Supports the strategy, growth, governance, and execution of a retail loyalty program. Leads cross-functional initiatives, member research, performance analysis, business requirements, implementation planning, leadership communications, and operational improvements. Partners with Marketing, Product, Analytics, Finance, Legal, Privacy, Research, Operations, and Contact Centre teams to improve member experiences and program performance.

Analyze customer, operational, and financial data to identify trends, risks, and growth opportunities. Build forecasting and financial models, monitor KPIs, reconcile data, and deliver performance insights for strategic initiatives. Apply statistical techniques and BI tools to create actionable presentations and influence stakeholders. Partner cross-functionally with business, finance, and data teams while managing project timelines and communications.

Supports the womenswear buying team by executing seasonal style creation, master data, purchase orders, vendor communication, samples, marketing activities, promotions, and online assortment updates. The role monitors delivery timelines, manages cross-functional coordination, maintains product compliance, and uses basic retail math and reporting to analyze category performance. It also supports procurement, sample room management, and ongoing business process improvements.

Owns the day-to-day operation, governance, administration, and continuous improvement of Canadian Tire’s Medallia Voice of Customer platform and program. The role manages access, support, privacy, data quality, reporting, stakeholder relationships, vendor coordination, training, adoption, and roadmap enhancements. It partners with Customer Research, IT, Privacy, Store Operations, Dealers, and corporate teams to increase the value and use of customer feedback insights across the organization.

Analyzes and presents retail business results, including variance analysis against budgets and forecasts. Prepares financial reporting information, IFRS-compliant financial statements, audit support, and quarterly reporting materials. Ensures accurate and timely deliverables, collaborates with accounting teams to improve processes, and supports ad hoc projects. Requires strong accounting, analytical, communication, presentation, time-management, and problem-solving skills, along with proficiency in financial systems and Microsoft Office tools.

Leads the strategy, roadmap, development, and performance of Triangle loyalty digital experiences. Oversees a digital product team, aligns enterprise stakeholders, manages portfolio planning and budgets, and ensures customer-facing products deliver measurable engagement and business outcomes. The role strengthens product governance, delivery practices, customer experience, security, privacy, accessibility, and responsible data use while coaching teams and influencing senior leaders.