Jobs at Hudson's Bay Company

The Accounts Payable Specialist resolves vendor issues, supports projects, prepares reports, develops queries, updates documentation, and provides training.

Support the development and enforcement of data governance policies and standards. Collaborate with stakeholders to enhance data quality and compliance while managing data governance projects.

Perform forecasting and predictive/statistical modelling to generate insights for merchandising decisions. Build explainable models, tools, and reports; support forecasting systems, automate processes, manage requests and projects, and collaborate with merchandising, forecasting, and promotions teams.

Perform traditional and machine-learning forecasting analyses to inform assortment, replenishment, and promotions. Build and operationalize predictive models, design user-friendly reports and tools, manage multiple requests/projects, ensure forecasting systems and EUC tools run smoothly, and act as a forecasting subject-matter expert.

Provide frontline sales support and customer service: answer inquiries, manage leads and orders, coordinate fulfillment, process gift card and program document requests, and collaborate with internal teams while using Microsoft D365 and AI-enabled tools to ensure timely, high-quality customer experiences.

Support execution and sustainment of Triangle Partnerships through financial and economic modelling, data analysis, reporting, and executive presentations. Collect and synthesize partner results, derive customer insights, build stakeholder relationships, and help develop processes to grow loyalty membership and inform decision-making.

Lead enterprise data strategy, governance, platforms, analytics, and data product development. Advise leadership on AI, privacy, and data-driven decision-making. Partner across IT, Finance, Operations, and external vendors to deploy data solutions, build data literacy, mentor analytics staff, and measure organizational impact to inform investments and improve services for children and communities.

Lead strategic process reengineering initiatives across business groups using systems thinking, Lean Six Sigma, Agile and data-driven analysis. Design and implement technology solutions (RPA, generative AI), manage projects and change efforts, monitor process metrics, and provide expert recommendations to improve efficiency and adoption.

Lead the enterprise program to build and scale a reusable Agentic AI platform. Manage integrated plans, risks, dependencies, executive reporting, stakeholder alignment, platform readiness, adoption playbooks, and team leadership while coordinating across architecture, security, data, cloud, vendors, and business stakeholders.

Support transportation ecommerce and courier operations by driving data migration, integration, analytics, reporting, and process improvements. Build data pipelines and dashboards (Power BI/ThoughtSpot/Tableau), ensure data quality and governance, lead Agile projects, collaborate with stakeholders, map and simulate processes, document procedures, and support courier capacity, service levels, and cost optimization.

Design, build, and support Adobe Experience Cloud data and activation solutions. Implement RTCDP, XDM schema, data pipelines (batch/real-time), AJO journeys, CJA reporting, integrations with CRM/warehouses/SDKs, and platform governance. Troubleshoot ingestion, identity resolution, and support production operations while collaborating with cross-functional teams on design, testing, and deployments.

Lead establishment of an Agile & AI performance measurement practice: define frameworks, KPIs, tooling, governance, analytics platform strategy, and executive storytelling to measure delivery flow, quality, value, and GenAI/automation impact. Build and lead the team and partner across functions to turn insights into operating decisions and improvements.

Lead store customer experience by hiring, coaching, and developing a retail team; run loyalty and Manager-on-Duty programs; analyze feedback, resolve escalations, collaborate cross-departmentally, and drive metrics like sales, inventory accuracy, and NPS to improve customer satisfaction.

Own end-to-end vendor onboarding and channel setup for direct-ship and online-only vendors. Configure systems, manage order flows and SKU ramp-ups, monitor performance, resolve exceptions, and coordinate cross-functionally with merchandising, transportation, and eCommerce. Drive vendor/program management, support seasonal/promotional setups, and identify process improvements to ensure timely, accurate order fulfillment and scalable operations.

Lead full-cycle Retailer recruitment, support training programs, analyze data, and ensure effective onboarding and training solutions for Retailers.

Lead competitive pricing analysis and market intelligence initiatives by building repeatable KNIME workflows, producing Power BI dashboards, ensuring data quality, and translating complex datasets into actionable insights to inform national and regional pricing decisions and executive presentations.

The Category Business Analyst supports Category Managers by conducting analysis to improve product lines and vendor processes, aiming to meet customer needs.

The Forecasting Analyst creates product-level forecasts using historical data, monitors demand variances, and collaborates with cross-functional teams to improve accuracy and service levels.

The UX Research Manager guides the UX Research team in customer-centric research, overseeing Generative and Evaluative work and utilizing AI tools to enhance user research. They develop research plans, coach researchers, and present findings to drive product strategy.

As a Replenishment Analyst, you will manage inventory replenishment, collaborate with suppliers and teams, analyze data, and solve problems to drive inventory strategies.