Jobs at Hudson's Bay Company

Lead the Academy's learning strategy and roadmap, partner with stakeholders to design and deliver learning solutions, govern and improve the LMS, oversee program development (leadership, onboarding, operational and digital learning), measure impact using data, and support change management and knowledge transfer.

Lead establishment of an Agile & AI performance measurement practice: define frameworks, KPIs, tooling, governance, analytics platform strategy, and executive storytelling to measure delivery flow, quality, value, and GenAI/automation impact. Build and lead the team and partner across functions to turn insights into operating decisions and improvements.

Maintains and improves credit risk control systems and reporting for banking operations. Responsibilities include managing audit, compliance, and enterprise risk requirements; retaining control evidence; preparing portfolio and risk reports; updating operating procedures; supporting credit risk platforms and processes; monitoring system access approvals; and assisting with disaster recovery and business continuity. The role requires analytical, communication, organizational, problem-solving, and stakeholder management skills, plus Microsoft Office and SAS or SQL knowledge.

Administer and govern the end-to-end ITIL Change Management process, including change assessment, risk mitigation, CAB facilitation, scheduling, approvals, implementation oversight, and post-implementation reviews. Monitor compliance with ITGCs, audits, and organizational policies; produce operational and executive reporting; investigate change-related incidents; and drive continual service improvement. Support ServiceNow workflow optimization, automation, documentation, training, and stakeholder guidance.

Leads enterprise IT Change Management governance, reviewing high-risk changes, facilitating CAB meetings, managing risks, and ensuring ITIL, ITGC, audit, and compliance adherence. Administers and optimizes ServiceNow workflows, reporting, controls, and automation. Partners with technology, business, incident, and problem management teams to improve service stability, conduct post-implementation reviews, and drive process maturity. The role also delivers training, reporting, audit support, stakeholder consultation, and mentorship.

Lead data stewardship and data quality practices across the enterprise: coach data stewards, define and report quality metrics, manage issue resolution, document metadata and critical data elements, and partner with stakeholders to improve data quality at the source.

Lead AI risk assessments and governance processes to ensure AI solutions meet enterprise policies and regulatory requirements. Monitor model lifecycle risks, maintain risk registers, coordinate remediation, and partner with Privacy, Security, Legal, and business teams. Develop reporting and improve AI governance frameworks to enable responsible innovation.

Lead retail and loyalty analytics by designing measurement frameworks, causal inference and experimental designs, building statistical, ML and deep learning models, and developing agentic AI solutions. Drive optimization and orchestration of end-to-end analytical pipelines, produce actionable insights for marketing and customer engagement, and present findings to business stakeholders.

Drive adoption of AI governance by partnering with AI/product teams to embed requirements, run risk assessments and approvals, lead enablement and training, produce practical tools and templates, monitor governance adoption and maturity, and streamline governance processes to support responsible AI at scale.

Design and deliver end-to-end retail solution architectures across supply chain, merchandising, store technology, and digital commerce. Translate business requirements into scalable, secure designs, define integrations, APIs and data flows, guide delivery teams, and drive cloud, API-first and AI-enabled modernization.

Manages store payroll analytics, labor planning, compensation modeling, and financial reporting for SportChek and Mark’s. Identifies operational efficiencies and revenue opportunities, supports strategic planning, develops self-service analytics and automation, and collaborates with store operations and cross-functional teams. The role uses financial and operational data, forecasting, BI tools, coding, database technologies, and potentially machine learning to improve profitability across more than 550 stores.

Support the bank's Regulatory Compliance Management program by monitoring regulatory changes, executing compliance testing, maintaining inventories and documentation, overseeing remediation, producing compliance metrics and reports, and partnering with business and control functions to identify and mitigate regulatory compliance risks.

The Manager, Workday & HCM will lead the Workday Systems team, providing support for configurations, testing, and enhancements. Responsibilities include managing the team, collaborating on processes, troubleshooting integrations, and maintaining security frameworks.

The Program Manager for AI Activation leads project managers in delivering AI initiatives, ensuring governance, financial tracking, and executive communication for program success.

Lead design and enhancement of the Enterprise Risk Management Framework; provide independent challenge on strategic risk decisions; build financial risk oversight (capital, liquidity, stress testing, IRRBB); oversee credit risk and model governance; drive regulatory, executive and Board reporting; build and lead the ERM and Financial Risk teams while ensuring alignment with OSFI and industry best practices.

Support execution and sustainment of Triangle Partnerships through financial and economic modelling, data analysis, reporting, and executive presentations. Collect and synthesize partner results, derive customer insights, build stakeholder relationships, and help develop processes to grow loyalty membership and inform decision-making.

Lead strategy and performance of the national Tires and Wheels business, owning assortment, pricing, lifecycle, and store stocking. Manage the Road Rated tire testing program, direct Category Management team, run line reviews, set pricing guardrails, and drive process and reporting improvements to support merchandising, supply chain, marketing, and finance.

Lead end-to-end machine learning and scorecard projects for origination, credit limit and collections. Design, develop, validate, deploy and monitor predictive models and segmentations. Collaborate with business partners, interpret results, address system issues, produce reports, and present findings to senior management while supporting related ad hoc tasks.

Leads enterprise AI and data security strategy, roadmaps, standards, requirements, governance, and prioritization. Partners with architecture, engineering, platform, risk, and business teams to embed security controls across AI systems, data platforms, databases, and encryption technologies. Develops capability frameworks, heatmaps, and prioritized recommendations; manages dependencies and presents plans to executives. Requires deep expertise in AI security, data protection, governance, privacy compliance, and cybersecurity program management, along with strong stakeholder influence and relevant industry certification.

Lead enterprise architecture strategy focused on Data and AI: define standards, future-state capabilities, and capability mapping; analyze systems for modernization; integrate architecture with data governance; guide solution design, select modernization tools, manage technical risks, mentor architecture team, and collaborate on roadmaps, LCM and decommissioning while driving adoption of modern technology stacks.