Jobs at House Rx

Leads commercial and marketing operations by managing the GTM technology stack, optimizing full-funnel pipeline performance, developing segmentation strategies, improving revenue forecasting, and delivering executive reporting. Partners across marketing, sales, revenue operations, and finance to maintain clean data, align processes, and support scalable growth.

The Sr. Customer Success Manager is responsible for ensuring customer satisfaction through relationship management, operational oversight, and driving financial growth in pharmacy services.

Manage and coach a team of Specialty Pharmacy Care Coordinators working west coast hours, oversee work queues and escalations, own scheduling and performance management, develop dispensary operations/processes, support clinic launches, drive productivity and reporting, and serve as subject matter expert for specialty pharmacy workflows (prior authorizations, financial assistance, order management).

Lead and coach a west-coast team of Specialty Pharmacy Care Coordinators, manage scheduling and work queues, own performance management, training, audits and operational reporting, support clinic launches, and ensure consistent execution of specialty pharmacy workflows including prior authorizations, financial assistance, and patient outreach.