Operations Associate

About Us:

At Zealthy, our mission is to make high-quality healthcare accessible to everyone, no matter their location. We are building the world’s largest and most trusted virtual healthcare platform, transforming how care is delivered to ensure anyone, anywhere, can receive the healthcare they need.

Founded by a healthcare entrepreneur with a proven track record, including scaling a previous company to a $5B valuation, Zealthy is positioned for sustainable growth as we rapidly scale to achieve our ambitious vision. Our unwavering commitment to quality and accessibility drives everything we do.

We are a team dedicated to serving our patients. While our in-person work culture runs Monday to Friday and typically extends beyond typical work hours, the true reward lies in the impact we create. Every team member is essential in building something groundbreaking. As a full-time team member, you won’t just shape the future of healthcare—you’ll also share in our success through equity ownership, because we believe that every contributor should be a literal and figurative owner of what we’re creating.

If you are not ready to dedicate yourself to your work and the vision of building the world’s largest & highest quality telemedicine company 5 days a week in person, you should not apply.

Join us and help redefine the future of healthcare.

The Role:

We are currently seeking a full-time Operations Associate. Reminder: this is a full-time and in-person position located in New York, NY. If you are looking for a remote or hybrid position, this is not the right fit for you.

What You’ll Do:

• Help manage coordination, including setting up processes that are scalable using our Zealthy provider and coordinator portal as well as external tools such as ZenDesk.
• Respond to provider requests and assist them in their day-to-day tasks.
• Support managing pharmacy partners, with a high level of attention to detail and focus on setting up scalable processes.
• Analyze data as needed for important aspects of business and clinical care delivery.
• Work closely with the operations team, CEO and senior medical director to implement and maintain efficient operational processes.
• Complete ad-hoc requests and projects as needed.
• Bring an ownership mindset and mentality to everything you do.

What You’ll Bring:

• Bachelor's degree.
• At least 1+ year experience in management consulting, investment banking, or startups.
• Strong communication and organizational skills.
• A willingness to take on varied tasks with a positive attitude
• Comfortable working in a fast-paced environment.