Jobs at Hospitals Contribution Fund of Australia Limited

Provides analytical and data support for private health insurance, translating stakeholder needs into insights, reporting, data products, and decision support. Analyzes membership, claims, revenue, benefits, and KPI data; maintains data quality; supports budgets and forecasts; automates processes; contributes to analytics initiatives; and communicates findings to technical and business stakeholders. The role also promotes data literacy, continuous improvement, and knowledge sharing.

Own and continuously improve enterprise network and security platforms across on-premises, data center, cloud, and branch environments. Provide Tier 3 incident support, lead root cause analysis, manage firewalls and secure traffic flows, design AWS and hybrid-cloud networking, mitigate vulnerabilities, and maintain operational standards. The role also involves stakeholder and vendor collaboration, mentoring junior engineers, network automation, documentation, and alignment with cybersecurity and regulatory requirements.

Provide courteous, patient-focused front-desk support at a Bondi dental centre. Manage bookings, handle phone enquiries, raise accounts and receipts, maintain clinical safety and compliance, and support the Practice Manager and dentists to ensure efficient clinic operations.

Supports shared-service and diversified platform applications by monitoring batches, investigating incidents, resolving production issues, assessing system requirements, designing solutions, and contributing to enhancements, releases, testing, and implementations. The role collaborates with vendors, developers, architects, and business stakeholders while maintaining system availability, data integrity, and reporting accuracy. It also supports project initiatives, new product launches, and process improvements using AI-assisted tools where appropriate.

Lead HCF’s content strategy across digital and traditional channels, developing editorial, social, video, article, and integrated campaign content. Manage content programs from concept through delivery, collaborate with internal teams, agencies, and partners, and use performance data to optimize outcomes. The role also involves stakeholder management, senior leadership engagement, project coordination, and mentoring team members in a complex or regulated environment.

Deliver customer retention initiatives across digital, operational, communications, and frontline channels. Translate customer insights, retention strategies, and performance data into action plans; coordinate implementation, monitor KPIs, manage risks, and identify improvements. Partner with cross-functional teams to improve member engagement and reduce churn while incorporating customer and frontline feedback into future strategies.

Lead business and technical analysis for an enterprise consent management transformation. Define requirements, workflows, data flows, integrations, user stories, acceptance criteria, and impact assessments. Partner with business stakeholders, technology teams, risk and compliance, and system integrators across the full delivery lifecycle. Manage backlogs, clarify requirements, validate solutions, support testing, and resolve defects in a highly regulated insurance environment.

Provide pragmatic, commercially focused legal advice across corporate, commercial, privacy, consumer and regulatory matters. Draft and negotiate commercial agreements, review customer-facing materials, manage legal risk and external providers, support governance and compliance, deliver legal training, and partner with senior stakeholders to ensure regulatory compliance across the HCF Group.

Provide front-desk support at a Chatswood dental centre: manage appointments and bookings, handle incoming calls, process payments and accounts, maintain clinical environment and quality system compliance, and support dentists and the practice manager to ensure efficient clinic operations and excellent patient rapport.

Support APRA/ASIC regulatory obligations and maintain compliance framework. Manage regulatory affairs, incident triage/escalation, policy and training, root-cause analysis and remediation while providing practical guidance across teams.

Provide high-quality endodontic care including diagnosis and management of complex root canal cases, using dental operating microscopes and digital radiography. Manage pain and trauma, educate patients on treatment and post-op care, maintain accurate records, uphold infection-control standards, and collaborate with general dentists and specialists. 16 hours/week across two weekdays, based at HCF Dental Centre in Sydney CBD.

Provide practical, commercial employment and workplace relations legal advice across the organisation, manage disputes and Fair Work matters, support restructures, acquisitions and major people initiatives, develop governance and compliance solutions, manage external providers and legal spend, and build legal capability across the business.

Manage patient bookings, handle incoming calls and payments, support clinicians and Practice Manager, maintain clinical safety and compliance with HCF dental policies, and provide courteous patient-facing service.