Jobs at HomeStreet Bank

Manage Account Services operations including New Accounts, Back Office, Legal Processing, and retail support. Ensure compliance, workflow performance, quality assurance, and cross-functional alignment. Identify process improvements, develop staff, maintain internal controls, and support audit readiness. Travel up to 20% across Southern California offices.

Perform routine banking transactions and operational tasks in compliance with regulations and bank policies. Receive, review, enter, verify, and correct transactions and documents using multiple systems; resolve issues, meet deadlines, support multiple departments, and provide customer service.

Implement and maintain Business Online Banking and Treasury Management services for small business and commercial clients. Process and review service requests, perform risk reviews (ACH/RDC), provide client and staff support and training, manage inboxes and request databases, participate in UAT, bill for services, and adhere to security and regulatory procedures.

The Sr. Relationship Manager oversees middle-market client relationships, ensuring credit quality, compliance, and business development, while mentoring less experienced colleagues.

Drive new business customer acquisition for the bank through prospecting, community engagement, and relationship-building. Assess financial needs, recommend banking solutions, collaborate with commercial lending and treasury teams for onboarding, and hit sales targets while maintaining superior customer service. Role requires significant travel to meet clients and participate in local events.

Implements and maintains Business Online Banking and other Treasury Management services, processes and reviews service requests, conducts risk reviews, provides customer and internal staff support and training, manages inboxes and request databases, participates in UAT, bills and orders equipment for customers, and follows security and regulatory procedures. Travel up to 10%.

Manage investment portfolios for complex agency and trust accounts, serve as primary client contact, set and monitor Investment Policy Statements, perform due diligence on securities, oversee Reg. 9 investment reviews, participate in new business efforts and community outreach, and collaborate with internal partners and the Trust Investment Committee. Travel up to 10%.

The Sr. Lending Advisor originates residential mortgage loans, develops relationships with referral sources, analyzes applicant information, and ensures compliance with banking regulations while maintaining communication throughout the loan process.

Perform a variety of banking operational tasks from receipt to resolution, including data entry, transaction processing, escalations, customer inquiries, and workflow coordination. Participate in process improvements and use multiple system applications while meeting accuracy and deadline expectations.

The Sr. Auditor will perform high-quality audits, assess operational efficiency, ensure compliance with regulations, and prepare audit reports. This role also involves training less experienced personnel and supporting risk assessments.

Prepare and remit accurate investor reports and remittances for Fannie Mae, Ginnie Mae, Freddie Mac and other investors; perform monthly corporate and custodial bank reconciliations; implement investor and regulatory procedures; handle investor inquiries, repurchases, buyouts, account setups/deletions, and audit requests.

Support Senior Lending Advisors by managing loan pipelines from application to closing, coordinating with underwriting and closing teams, gathering documentation, communicating with clients and internal partners, and assisting with cross-sell opportunities and operational improvements to enhance client experience.