Treasury Operations Manager

Posted Yesterday
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Irvine, CA, USA
In-Office
95K-125K Annually
Senior level
Financial Services
The Role
Manages daily Treasury Management Operations, including client onboarding, payment services, account maintenance, service levels, risk controls, audits, vendors, and regulatory compliance. Leads and develops the operations team, resolves complex client escalations, and directs technology implementations, process improvements, enterprise projects, and organizational change. Requires extensive treasury management or banking operations experience, direct leadership experience, strong operational risk knowledge, and proficiency with treasury and banking systems.
Summary Generated by Built In
Mechanics Bank is currently searching for a Treasury Operations Manager to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site.
Responsible for managing day to day functions for Treasury Management Operations, ensuring operational activities run smoothly and efficiently. Provides leadership, training and supervision within the department as well as the Company. This position requires advanced technical expertise in all areas of Treasury Management products and services. This leader develops a high-performing team, oversees complex client and business partner escalations, and ensures treasury services are delivered accurately, efficiently, and in compliance with bank policies and regulatory requirements. The manager also leads cross-functional projects, vendor initiatives, and change programs that improve operational capacity and the client experience.

What you will do:

  • Treasury Operations Oversight - Direct daily Treasury Management Operations activities and maintain effective service, quality, and productivity standards. Oversee operational support for treasury products and services, including client onboarding, account services, payment solutions, entitlements, and maintenance activities. Monitor workloads, service levels, exceptions, and operating metrics; adjust staffing and processes to meet business needs. Maintain documented procedures and ensure work is completed accurately, on time, and in accordance with bank policy.
  • Leadership and Team Management - Develop a highly motivated, results-driven, and action-oriented Treasury Management Operations team. Delegate assignments, establish schedules, and provide the training and resources required for effective execution. Complete performance appraisals and other personnel actions, including candidate interviews, coaching, and disciplinary action when required. Promote the bank's culture through clear expectations, staff development, recognition, and accountability.
  • Risk Compliance and Audit Management - Embed the bank's risk framework and a strong first-line-of-defense model in Treasury Management Operations. Maintain effective operational controls for payments, client access, fraud prevention, data protection, and other treasury activities. Partner with Compliance, Risk, Internal Audit, and business leaders on regulatory examinations and independent third-party audits. Coordinate responses, corrective actions, control testing, and timely remediation of findings.
  • Technology Vendor and Process Improvement - Partner with technology teams and vendors to design and implement solutions that improve operating efficiency and the client experience. Evaluate processes, systems, and controls; identify automation opportunities and eliminate unnecessary manual work. Support system upgrades, conversions, testing, implementation, and post-launch stabilization. Ensure solution design and execution align with bank strategy, risk requirements, and competitive needs.
  • Enterprise Projects and Change Management - Lead or support medium- and large-scale enterprise projects and strategic initiatives that affect Operations or the broader bank. Translate business challenges into practical, innovative solutions that support organizational goals. Plan and execute change management activities that build business acceptance, user readiness, and sustained adoption. Coordinate with business users at all levels to define requirements, communicate impacts, and manage implementation risks.
  • Client and Business Partner Support - Resolve complex client service and highly technical issues escalated by business partners and lines of business. Coordinate troubleshooting, root-cause analysis, communication, and corrective action across internal teams and vendors. Identify recurring issues and implement durable improvements to service and controls.
  • Business Partnership and Other Responsibilities - Apply broad knowledge of treasury management and bank operations to identify opportunities, share expertise, and add value to the business. Lead through change with resilience, sound judgment, integrity, and respect for others. Support an inclusive workplace, comply with EEO and anti-harassment policies, and value diverse perspectives and backgrounds. Perform other duties and projects as assigned.
  • Travel Required: 0-10%.

Who you are:

  • High School or GED required.
  • 4 Year / Bachelors degree in business administration, finance, operations, or a related field preferred.
  • Additional experience may be considered in lieu of degree.
  • 7 years Treasury management, banking operations, payments, or related financial services experience required.
  • 3 years Direct leadership experience required.
  • Experience in a complex, regulated bank environment is preferred.
  • Certified Treasury Professional (CTP), Accredited ACH Professional (AAP), or National Check Professional (NCP) designation preferred.
  • Deep knowledge of treasury management operations, products, payment systems, implementation, servicing, and client support.
  • Working knowledge of applicable banking and payment requirements, including BSA/AML, OFAC, UCC Article 4A, NACHA rules, Regulation E, and information security expectations.
  • Demonstrated ability to lead employees, develop talent, manage performance, and build an accountable service culture.
  • Strong operational risk and control skills, including issue management, audit readiness, root-cause analysis, and corrective action.
  • Experience leading cross-functional projects, technology implementations, vendor relationships, and organizational change.
  • Ability to analyze operational data, service levels, trends, and capacity needs and convert findings into practical action.
  • Strong communication, decision-making, problem-solving, and stakeholder management skills.
  • Proficiency with Microsoft Office and strong experience with treasury platforms, core banking systems, workflow tools, and case management systems.

ADA Requirements:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls.
  • The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
  • The employee must occasionally lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision.
  • The noise level in the work environment is usually moderate

#LI-AS1


Pay Range: $95,000 - $125,000 annually

AIP Bonus up to 15%

Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire.
Benefits package includes[1]:

  • Medical, prescription, dental, and vision coverage for employees and their eligible family members

  • Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits

  • Health Savings Account with employer contribution

  • Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit

  • 401(k) and Roth 401(k) with company contribution

  • 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program

  • Supplemental Health plans, Voluntary Legal and Identity Theft Services

  • 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year

  • Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)

Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.

  • Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.

  • Please view Equal Employment Opportunity Posters provided by OFCCP here.

  • To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit

    California Privacy Policy for Prospective Employees | Mechanics Bank

[1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position.

Skills Required

  • High school diploma or GED
  • Bachelor’s degree in business administration, finance, operations, or a related field
  • Seven years of experience in treasury management, banking operations, payments, or related financial services
  • Three years of direct leadership experience
  • Experience in a complex, regulated bank environment
  • Certified Treasury Professional, Accredited ACH Professional, or National Check Professional designation
  • Deep knowledge of treasury management operations, products, payment systems, implementation, servicing, and client support
  • Working knowledge of BSA/AML, OFAC, UCC Article 4A, NACHA rules, Regulation E, and information security expectations
  • Experience leading employees, developing talent, managing performance, and building an accountable service culture
  • Strong operational risk and control skills, including issue management, audit readiness, root-cause analysis, and corrective action
  • Experience leading cross-functional projects, technology implementations, vendor relationships, and organizational change
  • Ability to analyze operational data, service levels, trends, and capacity needs
  • Strong communication, decision-making, problem-solving, and stakeholder management skills
  • Proficiency with Microsoft Office and treasury platforms, core banking systems, workflow tools, and case management systems
  • Ability to work on-site
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The Company
HQ: Seattle, WA
1,528 Employees
Year Founded: 1921

What We Do

HomeStreet Bank is one of the largest community banks in the Northwest, California and Hawaii. Since we began in 1921, we've stayed focused on what we believe is most important: building long-term relationships with our customers and providing ongoing support to our communities. We offer a full range of financial services including commercial banking, commercial lending, consumer banking, mortgage lending, residential construction financing, commercial real estate financing and insurance services. Our primary area of community focus is housing and homes. HomeStreet also supports organizations where our employees have an integral involvement. HomeStreet is an Equal Housing Lender and makes mortgage loans without regard to race, color, religion, national origin, sex, handicap, or familial status. Member FDIC.

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