Jobs at Holland & Knight LLP

Create, edit, and post external and internal marketing content including client alerts, newsletters, bios, web and intranet content. Develop firm and practice-area collateral, ensure brand and style consistency, optimize content for SEO, support internal communications, manage projects and meet tight deadlines, and assist on special marketing projects.

Manage day-to-day office operations for the Miami office including HR (recruiting, training, performance, benefits), budgeting and accounts payable oversight, facilities and space management, supervision of support staff, procurement coordination, and special projects as assigned. Reports to Executive Partner and Chief of Office Operations.

The Client Relations Deal Flow Analyst assists in sourcing investment opportunities, manages deal workflows, conducts research, and collaborates cross-functionally.

Resolve client non-payment issues by liaising with attorneys, clients, and billing teams. Monitor aged invoices, credit balances, and unbilled work, perform reconciliations, report delinquent collections, and assist with training and special projects.

Manage attorney account portfolios and lead collections efforts: liaise with attorneys and clients, analyze accounts, negotiate payment plans, resolve aged invoices and credit balances, produce delinquency reports, drive process improvements, and train junior staff. Advocate timely billing and adherence to engagement terms while maintaining high customer service and confidentiality.

Maintain and ensure the integrity of the firms InterAction marketing database, performing daily data quality control, duplicate management, imports/exports, reporting, and user support. Partner with marketing and IT on projects, QA testing, and mailing list strategy to support business development and client relationship initiatives.

The IT Training Content and Design Manager leads the development of IT training materials, manages a team, and ensures high-quality learning experiences to facilitate technology adoption across the firm.

Lead and execute advanced legal, corporate, and industry research using specialized databases; evaluate sources, produce high-quality deliverables, train and mentor staff, promote research tools, manage billable workflow and knowledge management, and collaborate with Knowledge & Innovation teams to improve research workflows and technology use.

The IT AI Innovation Engineer designs and maintains AI-driven software systems to enhance legal practice efficiency and operations, collaborating with various teams and ensuring compliance with development practices.

Lead business development for the Alternative Sponsor private equity practice: generate new clients, manage pipeline and CRM, oversee client intake and onboarding, coordinate with marketing and attorneys on pitches and thought leadership, plan and execute events, report to leadership, and support strategic initiatives.

Develop, configure, and maintain the ServiceNow ITSM platform: gather requirements, write technical specs, script automations, integrate with LDAP/AD and SSO, perform testing, deploy releases, monitor platform health, and rapidly resolve production issues.

Serve as liaison between business stakeholders and delivery teams to gather and analyze requirements, map and optimize processes, perform feasibility and impact analyses, develop business cases and documentation, support initiative scoping and testing, and recommend automation and technology solutions aligned with portfolio priorities.

Process accurate, compliant payroll for all staff using HRIS/payroll software. Maintain data integrity, handle garnishments, generate reports, address employee inquiries, assist audits, and collaborate with HR and finance.

Run conflict searches and reports, review new matter memos, prepare conflict summaries, respond to attorneys, maintain shared documents, train/mentor staff, and handle special projects.

The IT Support Specialist provides technical support for PCs, phones, AV equipment, and IT infrastructure, documenting work and responding to incidents, and supports office administration and projects as needed.

The IT Enterprise Architect leads architectural initiatives, ensuring solutions align with business objectives using broad IT knowledge encompassing networks, cloud solutions, and software development.

An IT Support Specialist is needed to provide technical support for PCs, phones, AV equipment, and infrastructure, documenting incidents and participating in IT projects.

Design, develop, and maintain BI reports, ETL processes, and data integrations using SQL Server technologies. Build SSRS reports and dashboards, support data warehouse and governance efforts, optimize queries, document solutions, and partner with business stakeholders to deliver financial reporting and analytics.

Design, develop, test, and deploy automation products and integrations on AWS; translate business requirements into functional designs; build and maintain data feeds, Lambda functions, and serverless applications; implement CI/CD with GitHub Actions; work with cross-functional technical and legal teams to automate workflows and add functionality.

Provide administrative and facilities support for the Atlanta office: manage building/parking access and invoices, office supplies, moves and set-ups, reception coverage, CPR/AED training coordination, and special projects to ensure smooth office operations while maintaining confidentiality and professional conduct.