Jobs at Hilb Group

Manage high-net-worth personal lines insurance accounts, including client service, coverage recommendations, quoting, policy maintenance, renewals, binding, documentation, quality assurance, and issue resolution. The role requires collaboration with producers and insurers, compliance with New York laws, strong customer communication, and accurate use of insurance systems. This is an in-office position in Uniondale, New York.

Manage clients’ personal insurance needs, including information gathering, applications, renewals, policy administration, endorsements, cancellations, and rewrites. Explain coverage options, recommend enhancements, resolve inquiries, maintain accurate electronic records, and build relationships with clients and insurance carriers. The role requires a New York personal lines license, extensive personal insurance experience, customer service skills, and proficiency with Microsoft Office and AMS.

Manage commercial insurance accounts as primary client contact: process policy changes, handle renewals and marketing, communicate with carriers, prepare documentation, monitor billing and audits, document activity, and support producers and account technicians.

Manage and grow personal lines client relationships, support account managers servicing high-net-worth customers, handle inquiries, document correspondence in the client management system, and maintain daily task lists in an in-office team environment.

The Personal Lines Account Manager develops client relationships, manages business accounts, reviews insurance needs, and collaborates with team members and underwriters to provide tailored coverage solutions.

The Associate Account Manager assists with the servicing of commercial accounts, responds to client inquiries, manages documentation, and maintains accurate client files.

The Associate Account Manager will handle processing insurance documents, monitoring accounts, data entry, and maintaining customer relationships in a fast-paced environment.

The Senior Associate Account Manager will manage client relationships, handle a dedicated book of business, and ensure accurate documentation and service delivery.

Manage clients' personal insurance accounts end-to-end: gather information, prepare applications, market renewals, administer policies, explain coverages, maintain electronic records, process endorsements/cancellations/rewrites, and build strong client and carrier relationships in a sales-driven team environment.

Act as primary client liaison, build and maintain relationships, conduct account reviews, develop and execute account plans, identify upsell/cross-sell opportunities, manage onboarding/implementations, ensure service levels and renewals, resolve issues, and coordinate cross-functional delivery for multiple accounts.

Drafts, negotiates, and executes employee benefits client agreements; collaborates with Sales, Service, Operations, Finance, Compliance, and Legal; files Forms 5500 and plan documents; serves as a client-facing subject matter expert and supports contract risk management.

Manage a dedicated book of commercial lines business: gather information, prepare applications and quotes, handle renewals and endorsements, maintain accurate file documentation, and build relationships with producers and carriers while using company systems.

Support commercial lines account managers by handling client inquiries, preparing certificates, processing policy changes/renewals/cancellations, gathering underwriting materials, maintaining accurate client files, ensuring regulatory and carrier compliance, and tracking renewal timelines.

Consultant responsibilities include developing client benefit strategies, preparing proposals, client reporting, managing implementations, and ensuring compliance while providing exceptional client service.

Provide in-office administrative support for an insurance agency: operate multi-line phone system, process policy service requests, document activity in the agency management system, handle mail and carrier communications, review renewals and endorsements, assist customers with billing and claims, and support producers and management while maintaining confidentiality.

Lead placement strategy and market access for insurance accounts across Florida. Build carrier relationships, resolve complex placement issues, support sales with market intelligence, analyze placement metrics, ensure compliance, and drive revenue and retention. Manage, mentor, and develop placement teams while providing executive reporting and participating in large account pursuits.

The Commercial Lines Associate Account Manager manages client relationships, handles insurance inquiries, processes paperwork, and negotiates renewals for assigned accounts.

Sell and service insurance to high-net-worth clients: generate new business, retain clients, cross-sell products, present solutions, build relationships with carriers and underwriters, and execute an individual business plan and production budget.

Manage client benefits lifecycle and renewal processes, coordinate with brokers and carriers, prepare proposals and renewal materials, support open enrollment and day-to-day client service, maintain benefit systems and documentation, and ensure compliance and timely deliverables while driving process improvements and strong stakeholder communication.

Manage an assigned personal-lines book of business, serve as primary client contact, handle policy changes, billing, renewals, endorsements, liaise with carriers, and maintain company system knowledge.