Jobs at Heidi Health

The SEO Localisation Specialist will develop local SEO strategies, optimize content for multilingual markets, and coordinate with local growth teams to drive organic growth in the healthcare AI sector.

Own and close a defined book of business in Canadian healthcare. Run full-cycle, multi-stakeholder sales from discovery to close, conduct deep clinical workflow discovery, deliver tailored demos, build pipeline via outbound/inbound/product signals, navigate procurement/legal/security, and collaborate cross-functionally to drive deal momentum and handoffs.

As a Senior Site Reliability Engineer, you will enhance operational reliability, participate in incident response, improve system observability, and automate operational tasks while collaborating with engineers to maintain production systems.

Serve as the senior strategic lead for 10–15 large NHS and health system accounts, advising executives, designing and leading multi-site implementations, orchestrating cross-functional delivery pods, driving adoption and expansion, owning renewals and commercial outcomes, and shaping scalable playbooks and pilot evaluation frameworks.

Operate and improve production platform reliability: participate in on-call and incident response, manage Kubernetes and cloud infrastructure, enhance observability, automate toil, maintain runbooks, and collaborate with engineering teams to reduce incidents and improve operational readiness.

As an SEO Growth Specialist, you'll optimize on-page elements, conduct user research, run A/B tests, and collaborate with design and web teams to enhance UX and drive organic growth through effective SEO strategies.

Lead the Mid-Market & SMB sales team, focusing on new business development, pipeline management, and team building while leveraging AI for sales processes.

You will create and optimize SEO content, conduct keyword research, experiment with content strategies, and leverage AI for task management.

Embed with enterprise health customers to deploy and maintain Heidi: own end-to-end onboarding (EMR integrations, SSO/SCIM, data pipelines), build custom clinical workflows in code, debug production issues, automate deployments, train customers, and feed field insights to Product and Engineering.

The Customer Success Manager will provide operational support, manage accounts, ensure customer success, deliver trainings, analyze customer data, and drive engagement strategies for a portfolio of clients.

The Customer Success Manager will manage SMB and mid-market healthcare accounts, developing strategic success plans, driving adoption, and ensuring renewals while building strong relationships with stakeholders.

Heidi is seeking passionate individuals interested in improving healthcare through technology. This expression of interest allows you to join their Talent Community for potential future openings.

The Forward Deployed Engineer manages the technical onboarding and support for enterprise clients, ensuring effective integration and workflow design for healthcare settings by directly working with clinical stakeholders and providing solutions to technical challenges.

Serve as the first human contact for SMB clinician customers across timezones, answering inbound queries, running one-to-one training, coaching clinicians to adoption, collaborating with support and product teams to resolve issues, and helping design a proactive, high-quality customer success motion.

Heidi is seeking exceptional individuals eager to shape the future of healthcare through technology. This role is an EOI to join the Talent Community for future opportunities.

Lead integration strategies and build partnerships with EMR, EHR, and PMS providers to enhance adoption and impact. Collaborate cross-functionally to ensure commercial and technical alignment.

The Heidi Entry Program seeks smart young talents with a strong aptitude for various functions in healthcare. Applicants do not need prior experience; qualities like intelligence, judgment, and a desire for growth are prioritized. Successful candidates will help develop AI solutions that enhance clinician efficiency and patient care.

Design and maintain scalable build systems, develop tools for faster iteration, automate processes, ensure deployment reliability, and collaborate across teams.

Heidi is seeking exceptional individuals passionate about improving healthcare through technology. Submitting an Expression of Interest allows joining their talent community for potential future roles in a fast-paced, inclusive environment.

As an SEO Content Specialist, you will create high-quality, SEO-optimized content, conduct keyword research, and improve on-page SEO while leveraging AI. You’ll collaborate with the GTM team to drive global growth and establish a scalable content production process.