Jobs at HedgeServ

Manages private equity closed-end fund accounting, including NAV calculations, financial statements, capital calls, distributions, fees, waterfalls, performance reporting, audits, onboarding, and client relationships. Leads teams of up to 10 employees, develops workflows, resolves escalated accounting issues, supports recruitment and training, and ensures compliance with controls and timely service delivery.

Supervise portfolio accounting reconciliation services, including cash, position, trade, and OTC reconciliations. Review break items, controls, procedures, and operational deliverables while resolving issues and escalating aged items. Lead and mentor portfolio accountants, set goals, monitor performance, coordinate with internal teams, and ensure deadlines are consistently met.

Processes investor transaction instructions, wire transfers, account reconciliations, tax and AML/KYC documentation, investor statements, contract notes, and recurring client and investor reports. Handles investor inquiries, verifies authorized communications, supports team supervisors and managers, follows policies and local standards, and collaborates with clients and internal departments. The role requires accuracy, deadline management, strong communication, administrative capability, and proficiency with Microsoft Office.

Performs cash, position, market value, and trade reconciliations; investigates breaks; verifies corporate actions; resolves fund issues; escalates aged items; and ensures deadlines are met. The role also guides, mentors, trains, and monitors portfolio accountants while supporting team development and operational accuracy.

Supervise middle office trade support activities, including cash and position reconciliations, lifecycle event processing, settlements, collateral management, and break resolution. Maintain client, broker, and internal relationships; mentor junior staff; support onboarding and process improvements; implement technology solutions; and contribute to strategic initiatives and project work across complex financial products.

Manage employee relations and HR operations for the Manila office, including performance improvement plans, disciplinary and grievance processes, absence management, labor-law compliance, exit interviews, manager support, training, onboarding, offboarding, benefits administration, and HR projects. Partner with managers and senior leaders as a trusted people advisor while supporting a fast-paced, hybrid global organization and working European hours.

Manage investor services processes for multiple fund administration clients, including transaction reviews, AML/KYC issues, reconciliations, payment schedules, investor and client reporting, audit requests, and complex investor inquiries. Lead client relationships, coordinate with internal departments, identify process improvements, review new-client documentation, and manage recruitment, training, and performance evaluations for teams of up to six employees. Must work US hours.

Supervise investor services activities, including reviewing transaction instructions, AML/KYC documentation, investor transactions, reconciliations, payment schedules, wire transfers, investor and client reports, audit requests, and fund performance distributions. Assist administrators, handle complex investor inquiries, coordinate with internal departments, identify process improvements, and supervise up to three administrators while working during US hours.

Develop, maintain, and support Python-based ETL pipelines and Jupyter notebooks to ingest and transform vendor and client data. Migrate legacy Excel logic to robust Python code, troubleshoot incidents with SLA response, produce documentation and playbooks, and collaborate with cross-functional teams to drive continuous improvement in data workflows.

Lead NAV operations and fund administration activities, ensuring accurate NAV calculation, regulatory compliance, client service, team leadership, and technology-enabled process improvement.

Lead and manage the Database Services team across Architecture, Engineering and DB Ops. Oversee 24x7 operations, weekend maintenance, HA Always On clusters, automation using Terraform/Ansible, DWH and NoSQL support (Snowflake, MongoDB), performance tuning, backup/recovery, change and incident management, staffing and shift scheduling, and adherence to ITIL/Agile processes.

Supervise a small private equity fund accounting team and perform fund administration tasks including capital calls and distributions, NAV and financial statement preparation, fee and P&L allocations, waterfall maintenance, performance reporting (IRR), audit support, client reporting, onboarding/transition support, and workflow improvements.

Design and develop the Order Management System to support trading operations, ensuring compliance with finance regulations and application performance.

Leads business oversight, User Acceptance Testing, quality assurance, release validation, and testing framework development for business-critical applications supporting NAV and Middle Office operations. Partners with Product Development, Client Services, and global stakeholders to define test strategies, acceptance criteria, and validation processes. Identifies and manages defects and risks, supports business sign-off, promotes automation and continuous improvement, and serves as a subject matter expert for operational and testing matters.

Investor Services Managers oversee the management of investor services, ensuring timely resolution of inquiries and maintaining strong client relationships while managing a team.

Manage a 24x7 Database Services team overseeing SQL Server Always On clusters, weekend maintenance, BAU/DR operations, automation with Terraform/Ansible, cloud and NoSQL (Snowflake/MongoDB) support, shift scheduling, and performance/resource management.

The Investor Services Manager oversees the management of investor services processes, ensuring timely and accurate client reporting, resolving complex issues, and managing team performance while maintaining client relationships.

Provide fund accounting and administration services for alternative asset managers using the companys tech-enabled platform. Work spans fund accounting, middle office support, reporting, investor services, tax and compliance in a team-based environment focused on automation and client service.

Manage the Private Equity team, overseeing capital call processing, performance reporting, client relationships, and team development while ensuring smooth operations and compliance.

Manage NAV calculation process and fund accounting teams (up to 10), ensure timely accurate NAVs, reconciliations, fee and P&L reviews, audit readiness, client transitions, process improvements, and cross‑department collaboration while resolving escalations and delivering client service for hedge fund administration.