Jobs at Heartland Bank Australia

Senior enterprise leader accountable for all direct customer-facing functions (contact centres, direct lending/sales, customer operations, complaints). Owns end-to-end customer lifecycle, drives commercial and customer outcomes while ensuring regulatory and risk compliance. Partners with CCO, Risk, Technology and Finance to align cross-functional teams, deliver scalable operating models, and build high-performing teams focused on conversion, retention, satisfaction and continuous improvement.

Lead the Regulatory Reporting team to prepare and deliver accurate, timely RBNZ regulatory returns. Oversee risk-weighted asset and regulatory capital calculations, interpret RBNZ prudential requirements, review reporting processes and controls, and partner with Finance, Risk, Data and Business teams to ensure compliant reporting and data integrity.

Design, build and deliver cloud data platform projects using Snowflake, dbt and Azure Data Factory. Implement Data Vault 2.0 or dimensional models, develop ingestion/orchestration, optimise SQL performance, deliver governed semantic layers, ensure data governance and traceability, engage stakeholders, and follow disciplined engineering practices (CI, testing, docs) across NZ and Australian banking environments.

Drive livestock finance growth across Queensland by generating new business via agencies, brokers and direct clients. Prepare credit submissions, manage client relationships and on-site visits, monitor portfolio performance, and ensure compliance and risk management.

Assess and recommend lending outcomes for complex Consumer and SME applications, analyse financial information and risks, support frontline teams with high-quality credit assessments, communicate recommendations clearly, and contribute to credit, risk, and customer outcomes.

Perform judgemental credit analysis for business lending (including transactions above $1.0m), prepare high-quality lending applications, conduct detailed financial and cash-flow analysis, identify risks and mitigants, recommend credit decisions aligned with risk appetite, and ensure compliance with AML/CFT and internal policy.

Lead and enhance Heartland's Product Management Framework and governance standards. Provide oversight, guidance and challenge on product development and changes, coordinate product reviews and governance committees, maintain product portfolio visibility, and ensure risks, controls and regulatory obligations are identified and managed to deliver good customer outcomes.

Lead and deliver the Group Finance transformation portfolio across New Zealand and Australia. Partner with the CFO to translate strategy into executable programmes, oversee multiple concurrent initiatives, ensure governance and regulatory compliance, drive finance modernisation (automation, process and data improvement), prioritise resources, manage risks and dependencies, and build a high-performing team to support Heartland's digital and growth objectives.

Join the Digital Automation & Transformation team to build and support integrations powering digital banking. Develop and enhance APIs and integration services, work with cloud and container technologies, contribute to CI/CD and automation, collaborate across teams, learn security/scalability best practices, and support AI-enabled banking solutions.

Owner of treasury analytics and balance-sheet decisions: manage interest-rate and liquidity risk, support funding and securitisation activities, partner across the business, deliver precise analysis using advanced Excel, and translate complex market risk into actionable insights to optimise liquidity and funding strategy.

Support identification, assessment and management of technology and cyber security risks for critical banking services. Contribute to risk governance, AI risk, operational resilience, cloud security (Azure/M365), reporting and third-party risk, while developing skills and certifications under senior guidance.