Jobs at Hatch

The Sales Engineer supports complex deals by leading technical discovery, evaluating CRM and API integrations, conducting technical demos, scoping implementation requirements, and producing technical scope documents. They remain the primary technical owner through onboarding and go-live, monitor integration health, identify risks, support post-launch QA, and communicate tradeoffs to Sales, Product, Engineering, and customers. The role also requires SQL-based analysis and maintaining integration discovery processes.

Develop and execute B2B content and organic social strategies across the buyer journey. Write, edit, and deliver content for web, campaigns, search, email, social, customer stories, video, events, and executive thought leadership. Establish messaging frameworks, SEO programs, editorial standards, and social calendars; manage agencies and community engagement; create multimedia narratives; and use performance data to improve traffic, engagement, conversions, leads, and pipeline influence.

Own technical discovery, demos, integration scoping, and implementation for complex customer accounts. Evaluate APIs and system constraints, assess integration feasibility and risk, produce technical scope documents, and lead handoffs and deployments through go-live. Monitor integration health, onboarding quality, and data accuracy while communicating tradeoffs to Sales, customers, Product, and Engineering. Use SQL to analyze deal complexity and onboarding performance, and maintain discovery processes and QA standards.

The Solutions Architect supports complex sales and implementations by leading technical discovery, evaluating CRM and API integrations, scoping technical complexity, delivering demos, and producing onboarding specifications. They own technical execution through go-live, collaborate with engineering, product, operations, account management, and sales, monitor integration health and onboarding performance, and communicate risks and tradeoffs. The role is hybrid in San Francisco and requires hands-on involvement across deals and deployments.

The Sales Engineer supports complex deals by leading technical discovery, demos, integration scoping, and technical documentation. They assess CRM, lead source, API, webhook, scheduling, call center, data synchronization, automation, and reporting requirements; advise on feasibility, risk, and pricing; and lead technically complex customer implementations through go-live. The role also performs post-launch health checks, monitors integration quality and onboarding metrics, maintains discovery resources, and communicates customer learnings to Product and Engineering.

The Sales Engineer supports complex sales by discovering customer integration requirements, leading technical demos, assessing technical risk, and producing scope documents. They coordinate handoffs to onboarding, own technical implementation through go-live, conduct post-launch health checks, monitor integration and onboarding metrics, and communicate tradeoffs to Sales, Product, Engineering, and customers. The role also requires maintaining integration discovery processes and using SQL to analyze deal and implementation performance.

Own and scale Hatch's partner program end-to-end: launch integrations, run co-marketing/co-sell campaigns, enable partners with collateral, coordinate partner events, create repeatable playbooks, maintain partner relationships, and track/optimize partner-driven pipeline and referral ROI.